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“Beautiful scenery. Excellent food. Friendly enployees.” 5 of 5 bubbles
Review of Red Jacket Mountain View Resort & Water Park

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Red Jacket Mountain View Resort & Water Park
Ranked #8 of 24 Hotels in North Conway
Certificate of Excellence
San Antonio,TX
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Beautiful scenery. Excellent food. Friendly enployees.”
5 of 5 bubbles Reviewed September 11, 2013

We arrived in late afternoon and easily spotted the red roofs. A large resort built up hill. Lots of wind but we were in ski country. Nice condos to accommodate families. Excellent food. A beautiful place.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GrandmaSanAntonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 12, 2013
Dear San Antonians: We loved seeing your coach arrive up our resort hill and embark into a night with us on your whirlwind tour! Yes, we have some nice crisp air and mountains, not unlike yours in beautiful San Antonio just a little more white and cooler! Thank you for the accolades regarding our food and your accommodations, it means alot to our family as well!

Have a nice winter and come back before 2014's record fall foliage colors the Farmer's Almanac is predicting...

Steve Lambert & Coach Tour Welcomers Marj and Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,322 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (413)
Date | Rating
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  • French first
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  • Italian first
  • Portuguese first
  • Any
English first
Belmont, New Hampshire
Level Contributor
3 reviews
4 of 5 bubbles Reviewed September 11, 2013

We go atleast once a year and we love it! It's a little pricey to have to pay for the waterpark pass on top of the hotel, but when we have the extra money to splurge we go here! great atmosphere, very accommodating, friendly staff- I can't say enough good things! Many great family memories made here!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cassi t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 12, 2013
Dear Cassi: What a great Thursday morning you've given us with your review. We are proud to be tradition over years for your family! We also can help share packages and special deals off our own site if you subscribe to our eblasts. We want you to afford more trips from Belmont and be a highlight for as many birthdays, great school grades and anniversaries as you want! In the interim we will share your kind review again, with our staff you see and those you don't - your words are perfectly suited for congrats to everyone! Have a beautiful fall and stay in touch...

Steve Lambert & Overnight Owl Staff
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Braintree, MA
Level Contributor
157 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

The Red Jacket Mountain View Resort is great for family fun year round. We first went to the Red Jacket for February school vacation a few years ago to enjoy the mountains in the winter but also to enjoy water slides in winter but only a short drive away. The resort rooms are a bit dated but you quickly look past that when your kids are enjoying the indoor water park when there is snow outside. Great road trip in the winter. Enjoy skiing or snow tubing by day and water park at night. There are also activities for the kids such as movie nights, wii tournaments...

Room Tip: Ask for a room in the front of the hotel to enjoy mountain views.
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  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FamilyGuy02184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 12, 2013
Dear Family Guy from Braintree: Welcome back, Thank You and Come back soon....we share all three with you! Your kind review was shared resortwide and yes, Laura and Glenn have a ton of activities to keep the kids busy while mom and dad have some respite together as well! We do have some plans for packages with Cranmore, Attitash and all our neighboring attractions this winter, you'll want to head up 93N pretty soon - we will be here to take your call!
Have a great school start and thank you for the tradition of letting us be your memory making backdrop year after year.

Steve Lambert & Keeko of Kahuna Laguna Fame
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somersworth nh
Level Contributor
1 review
5 of 5 bubbles Reviewed September 9, 2013

What a amazing place this is, the manager, staff and cleaning personal are beyond being the best and I do mean that. From the minute we walked into the lobby there was a smile and warm, sincere, hello, wow, I felt so special, they truly cared that we were there, it was not about the money paid for a room but about us.
The room is so pretty, warm and such a comfortable feeling. The bed is comfortable, the pillows great and the room was always so clean.
the location is perfect to the entire area, fun shopping sights.
when ever we left or returned there was someone to greet us, always with such a huge smile.
I love love love this place. When we leave, I almost feel sad, as if I was leaving my family.
keep up the great job. Everyone, made our visit the very best, the most enjoyable time ever. all I can say is, love you all... and hugs hugs hugs

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ccsmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 10, 2013
Dear CC from Somersworth: Thank you Thank you Thank you from all of our family as well! We loved your recap of your stay and yes - we know it begins with a warm welcome and a desire to go above and beyond. The team you don't see embrace the same culture and it all rolls like a vacation and busy resort should! Come back up Route 16 anytime and see us again. You have my email & we are poised to repeat the escape for you again and again....

Steve Lambert & entire Resort Team of Stars
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Somersworth, New Hampshire
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 7, 2013

My wife and I experienced a couples massage, something we had talk of for a long time, but never had done. It was very relaxing and enjoyable, without the "mystical" baggage available elsewhere. Very pleasant, soothing, and relaxing. A good way to unwind. Very professional.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MissionsDoorRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 10, 2013
Thank you so much! We are certainly proud of our Spa and our Professional Massage and Esthetician Staff, your kind words were music to our ears. Oft visited and always available to make a vacation that much more of a respite, that team enjoys seeing guests relaxed and sometimes getting ready for occasions such as weddings! Thank you again for including a visit to our spa while staying.

Yours in Travel: Steve Lambert and Malissa the Spa Director
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Livingston, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

We stayed at the Red Jacket for 2 nights starting a rainy Labor Day. After a 7 hour trip in the car, our 8 and 12 year old were about to lose it. Steve at the front desk made their day by giving them passes to their indoor water park. They loved it!The staff continued to go out of their way throughout our stay. Even though the campfire marshmallow nights were supposed to only be on weekends after Labor Day, I thought it couldn't hurt to ask if they could do it for a night. The next thing we know, there was going to be the marshmallow campfire the next night! The staff was always courteous, friendly and helpful. We stayed in a 2 bedroom townhouse which was very clean and well maintained. The view from the hotel was beautiful. The location was perfect because it was minutes away from local activities: horseback riding, canoeing, Diana's bath hiking trail and Settler's green outlet mall. If you are looking for a place which is in the heart of the white mountains with the friendliest staff, you will not be disappointed!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SBLaurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 6, 2013
Dear friends from New Jersey: Great memories during your stay were nice to share. Yes, I recollect how fun it was to pleasantly surprise your kids at check in with the Kahuna Laguna fun. After those long hours driving, we all enjoyed seeing the smiles and appreciation the kids had. Happy kids = content parents and grand parents alike! Thank you for the housekeeping review on the very clean townhouse and of course the little details like marshmallows and activities spelled vacation. Your kind review means alot to our staff, motivating us to keep the fun rolling!

Come back and visit your " Great Place to stay in the White Mountains..." anytime, we will be here to welcome you and the boys!

Steve Lambert & John of our bellstaff with EVERYONE on the team
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Toronto
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

We stayed at Red Jacket the last few days of August with our family as well as friends of ours (4 adults and 4 kids). We all had a great time. The staff are amazing--super friendly and helpful. A special thank-you goes out to Stephanie at the front desk who really stood out and made an extra effort to make suggestions for sight seeing for our two families.
Yes the hotel is dated and the rooms are not new and modern, but it is clean and has a "staying at grandma's house" kind of feel. It's comfortable and has a kitschy old hotel feel. All 8 of us were happy. Our first room was on the ground floor and was not as clean (rm 218 has a bit of black mould in bathroom), but we switch the next night to 306 to be by our friends and it was great. We chose garden view to save a bit of money and it was fine. Our rooms faced some trees and had a balcony which was great.
They have tons of stuff for families with kids (some things are on certain days only)--water park, arcade, cookies at the front desk, movies, scavenger hunts, pottery class, karaoke, wagon rides, free popsicles by the pool in the afternoon, and bon fire at night with marshmallows to name a few. Our kids aged 8-11 raved about it and want to come every year.
The breakfast buffet was great with lots of variety and once again the service was wonderful.
We highly recommend this resort. Thanks Red Jacket!

Room Tip: Second floor is better. If choosing a garden view room, ask for one with a balcony.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BD73Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, September 6, 2013
Thank you for bringing the details of our vacation to our review forum! We are pleased of the choices to stay on vacation, you've chosen our resort. We read each review together and carefully for the case such as yours which lets us know what needs to be attended to , reaching for a perfect stay. We loved the accolades for Stephanie, one of our shining stars who loves to fix and improve upon details we can do better. She and her colleagues enjoy thinking out of the box and helping anyway they can. Your compliments on the resort overall are great reading, rest assured when snow or fall leaves blanket our grounds, we have a fun mix of outdoor and indoor activities to take in the air!

Thank you again ; have a great fall!

Steve Lambert & Resort Staff
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Additional Information about Red Jacket Mountain View Resort & Water Park

Property: Red Jacket Mountain View Resort & Water Park
Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Phone Number:
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Official Description (provided by the hotel):
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western

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