Stayed here with my family (two kids aged 7 and 9) for two nights in the Alcove suite. After reflecting on our time, it's not that it was bad but I wasn't overly impressed either
First of all, it's not cheap. The Alcove suite + kahuna tickets for 4 + breakfast for two days was close to $1,000 for the 2 day stay. The Alcove suite has two double beds and then a side room with a single bed in it and a balcony overlooking the white mountains. Overall, the rooms and the majority of the hotel just feels tired and old - very 80's feel in the hallways, rooms more older style cottage maybe? Bathroom in particular could use some attention from a modernization stand point. We were on the second floor so we heard the footstep thumping all day and night from the room above us. I think we were lucky that our room was at the very end of the hall. There are three sets of doors we had to go through to get to our room. If we had a room towards the beginning of the hall, I can only imagine the amount of traffic we'd have to listen to through the day/night. Wifi was very frustrating - kept dropping us and we had to reconnect using the login/password provided over and over again
Enjoyed Kahuna Laguna - perfect size of waterpark for our kids and never felt overly busy. Not worth $40 but ok for $20. Breakfast buffet in the morning was the highlight of the stay - great quality and variety of food. After eating free hotel breakfasts for a few days (courtyard, hampton etc.) it was nice to have real food. View of the mountains was great as well. Just a tip - get there earlier in the AM for better service. At 9am, it is much busier than at 7:30am. Had dinner at the Palmer's restaurarant on our second night - service was so so (overheard the servers complaining about another guest's tip they left) but the food was decent.
Did some of the kids stuff - roasting marshmallows, cookies in the lobby, arcade, painting ceramics - i don't know, nothing that special overall. Note that the painting ceramics is an extra charge for the actual item. Arcade was crazy overpriced. 50 cents for a single life of PACMAN? Come on.
So overall we paid a lot of money, were hoping to be blown away and it just didnt happen. Sounds like others have had good experiences so maybe it just wasn't a good fit for us.
- Official Description (provided by the hotel):
- Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool. Water park admission is additional. Deluxe accommodations that feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our four-bedroom Presidential homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more less
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- Also Known As:
- Red Jacket Mountain View Hotel North Conway
- Best Western North Conway
- Red Jacket North Conway
- North Conway Best Western