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“Weekend Getaway with 3 Children”

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Hampton Inn & Suites North Conway
Ranked #4 of 25 Hotels in North Conway
Certificate of Excellence
Reviewed November 18, 2013

I needed to write this review and compliment first "Clara" with excellent customer service skills, making my reservation and accomodating us. She made my experience booking the room pleasant. The front desk staff was also nice and friendly when we arrived. Most hotels cannot accomodate 3 children and 2 adults, (without booking a second room or a suite) but this hotel can. An air mattress is complimentary. The room was awesome, the beds, sheets, pillows are the most comfortable, like "heaven", even the desk chair was the most comfortable, I thought about asking the hotel where they bought it. The hotel has a water slide that the kids kept busy for a few hours- my kids 7,10,14 loved it. Adults can go on it too, but there is no swimming pool when the slide is operational which didn't bother us. There was no lines and the staff, especially "Mark" was attentive and cautious. He also needs a shout out, because of his professionalism and his friendliness toward the kids. He is an asset to this hotel. Also they have a complimentary breakfast, it was good, eggs not so good, but the waffles, juice, coffee, and danish were. This hotel gets two thumbs up from me and my family and will stay there again. Hampton Inn we LOVE you.

Room Tip: Call the hotel directly. I tried online, but felt I needed to speak to someone that was acutally the...
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  • Stayed: November 2013, traveled with family
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1  Thank Erikncheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 20, 2013

Thank you for such a glowing review. I cannot tell you how much we appreciate you taking the time out of your busy schedules, to rate our hotel. I am happy that we were a great fit for you. Cora is part of the front desk management team, and emulates the kind of service that you may expect at our hotel. While on-line sites may save you a couple of dollars, a real live person at the hotel, will actually care about your reservations, and ensuring a good "fit" for your family. The water park is a favorite for all that stay at our property. We look for just the right type of people for water park staff. Mark is the third, of three brothers that have worked in the park, over the past couple of years. We agree, he is a shining star. I am most happy to know that since your review, you have already made reservations for a return visit. I look forward to meeting you this time. Please ask for Tom, so that I may welcome your family back.

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989 - 995 of 1,492 reviews

Reviewed November 15, 2013

My husband and I travel with our beloved Scottish Fold cat and sometimes have difficulty finding pet-friendly hotels. We chose this hotel for that reason and enjoyed a wonderful long weekend in the White Mountain region. This is definitely a family-friendly hotel, with a great "water park" pool. The rooms were clean, the staff was very helpful and friendly, and this was one of the better Hampton Inn breakfast buffets. The Belgian waffles were a treat!

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Rall0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 18, 2013

Thank you for your generous review, we appreciate you taking the time to send it. We absolutely loved the cat, what a treat. We have many puppies that stay, but seldom any felines. We hope that should you return to the Mount Washington Valley, you will consider us for your lodging needs. Thank you again.

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Reviewed November 15, 2013

Clean place to stay but the pool area is very small and just for young children and maybe adults if they want to watersilde. Not really a pool area to swim in for family just the waterslides.Whirlpool is lukewarm and not relaxing. Close to everything downtown for dining and shopping.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hampton
Thank katiemironidis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 18, 2013

Thank you for sharing your thoughts, concerning your recent stay. Our 5000 square foot indoor water park is in lieu of a traditional swimming pool. Rates include unlimited use of the park, while guests of the hotel. We do cater more towards the younger children, but the water park also appeals to most ages. We did look into your comments about the hot tub, it runs at a consistent 102 degress, We have not logged any mechanical issues, but we will keep an eye on it. We look forward to your return.

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Reviewed November 14, 2013

This hotel is located within a few minutes of downtown North Conway and within an hour to quite a few major attractions including Mount Washington, Cog Rail, Cannon Mountain, Loon Mountain, Kancamagus Highway to name a few. Our room was at the back of the hotel on the 3rd floor and it was very quiet. Staff was friendly and very helpful. Our only complaint regarding the breakfast was that the hot oat meal was not cooked properly and after trying it the second morning we gave up, however that would not deter us to stay again.

  • Stayed: October 2013, traveled with friends
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Thank Marion B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 16, 2013

Thank you for your constructive thoughts! I believe we have the oatmeal recipe, finally down to a science. Please come and see us again.

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Reviewed November 12, 2013

We stayed at the Hampton Inn in North Conway not last year, but the year before just before Christmas and had such a great experience. Our car broke down while we were there and an employee actually drove us to get the train because we were going on the Polar Express! When our car still wasn't ready at the end of our stay, they gave us a discount on our room because we had to stay another night. I really can't say enough about the service here!! The kids still talk about this as one of their favorite memories!! The only reason we didn't stay last year was because their suites were booked for the dates we needed.

  • Stayed: December 2012, traveled with family
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Thank kskubisz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 16, 2013

That is so nice, that after all this time, you still share your visit from so far back. We well remember your situation, and we were not going to let that impact your special holiday event. We are thrilled that it worked out as it did. We hope you will have an opportunity to return some time soon. We are proud Presenting Sponsors, of the Believe in Books, Polar Express. Enjoy your holidays.

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Reviewed November 10, 2013

This is a clean and well run Hampton. Good attention to detail throughout.

Nice selection of breakfast items and different strengths of coffee.

The water slides are great. The pool is for the slides not really for swimming and the hot tub is a soaker not a jetted tub.

Stayed: November 2013, traveled as a couple
Thank NSCanucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 16, 2013

Thank you for your generous review. We always appreciate it, when you take time out of your busy world, to share your experience. Your review is worth "a thousand words'! Please come and see us again.

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Reviewed November 9, 2013

We stayed for 3 nights, overall the hotel was nice, and my kids liked the pool and water slides. Internet ran fast, breakfast was good. Location was great close to everything, a person could walk if they wanted to. Will stay again.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Martin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded November 11, 2013

Thank you for sharing your comments, we appreciate you taking the time. We look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites North Conway

Address: 1788 White Mountain Hwy, North Conway, Conway, NH 03860-5146
Phone Number:
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in North Conway
#2 Family Hotel in North Conway
#5 Romantic Hotel in North Conway
Price Range: $110 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites North Conway 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
One of the newest hotels in North Conway, and in the Mount Washington Valley. Located next to over 100 tax free outlet stores and local restaurants. Enjoy our 5000 square foot indoor water park. The park features two, three story slides, a toddlers section with two smaller slides, Fernando the Frog and the watering mushroom. Expanded wireless is complimentary throughout the building for all of our guests. Start your day we our FREE hot breakfast buffet, and get your family ready for a busy day. Enjoy many of the areas attractions and activities, during all seasons. Pets are welcomed, and there are never any additional fees when staying with Hampton Inns. ... more   less 
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Also Known As:
Hampton Inn & Suites North Conway Hotel North Conway
Hampton Inn And Suites North Conway
Hampton Inn North Conway
North Conway Hampton Inn

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