My wife and I visited the Applebee's restaurant in North Conway this past Saturday. I was really looking forward to their "Bourbon Black and Blue Burger" so I ordered it well-done (no pink). When it arrived, I cut it in half because it was so big. It was rare inside and very very pink so I had it sent back. The manager got involved at this point and said that he would check on the replacement. When he (Garry) brought me the second burger I cut it in half again low and behold it was also under cooked. I returned it only to order an appetizer which I must say was very good. The manager showed up again and told me that he removed my burger from the bill and he also gave me the appetizer free of charge. Even though the manager made it right, I was still disappointed that my burger was under cooked twice. A woman sitting near us had the same problem with her burger. Perhaps the manager should provide training for his chef's.
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