Probably the best thing about this hotel (besides it being so close to everything like LLBean and Starbucks!) is that more than a few members of the staff went out of their way for us. I think every employee with whom we crossed paths in the hallways said Hi to us with a genuine smile, not just a mumbled "Hi" with the usual head-down-looking-at-the-floor greeting. I give this hotel "5 stars" because as I was making small talk with one of the employees (who happened to be the manager but was tidying up the seating area when you first walk in), I told her that we were up here for a funeral and asked if she had an extra roll-away bed for one of my sons. She went right over to the computer and asked if we would like a suite with my sons having their own room instead of sleeping on a roll-away bed. She was even apologetic that we would have to move our luggage from our original 1 bedroom room! Thanks for making a difficult time during this stay so much more comfortable. So happy to see a smile on my sons' faces when they found out they had their own bedroom in our new upgraded suite! Small gestures like this go a long way...
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- Also Known As:
- Residence Inn North Conway Hotel North Conway