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“Warm and Inviting Staff”

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Residence Inn North Conway
Ranked #4 of 25 Hotels in North Conway
Certificate of Excellence
Groton, Massachusetts
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Warm and Inviting Staff”
Reviewed March 12, 2013

We planned a three night trip to North Conway for shopping and skiing. Our "go to" hotel was booked. Reading the reviews on Tripadvisor helped us pick this hotel. Great choice, staff is warm and helpful, Suite is clean, well furnished and spacious. Perfect for our family of four it also includes breakfast, popcorn in the afternoon and a managers reception in the evenings. We always travel to Hilton Hotels, this property has changed our minds and we will book at a Marriott in the future.

Room Tip: Check with the staff, they are so very helpful in choosing your suite.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DEBI825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
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English first
Montreal, Canada
Level 6 Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 8, 2013

Stayed here a couple of nights with the wife and kids. The wi-fi is free and no hassle, connect and go. The room was spacious, even with the pull out couch fully extended. Very close to the outlets, although I would drive, seeing that you will probably be going back with plenty of bags in hand. Close to a Walmart and Shaw's grocery. The kitchen was fine, although a fry pan would have been nice. There was NO oven in our room, only two burner stovetop. Breakfast was good. The lady at the front desk was a pleasure.

I did have to turn the refrigerator down to #1 because it kept making popping and crackling noises. And the bed felt like it was 20 years old, in that it was quite indented...

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank zuppa7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine, United States
Level 5 Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 24, 2013

Compared to the Worcester (MA) Residence Inn at which I recently stayed, I found the room at Residence Inn at North Conway a bit disappointing. We had a one bedroom suite, which touts a 'full kitchen.' The overall impression was that the room was small compared to Worcester. As at other Residence Inns, the 'full kitchen' lacks an oven, but has everything else. One of the cabinet doors was off its hinges, and the switch for the garbage disposal was located well behind the microwave. There were pots and pans, but no frying pan. There was service for four, but the table could only reasonably accommodate two. We were disappointed that there was no DVD player, and none available. The bed was comfortable, and the double sofa bed was reasonably comfortable for one. The heating system was perplexing... when we lowered the thermostat, the AC blew cold air into the room. The bathroom was larger than the Worcester version, but the closet was inadequate. A long term stay for more than one person would be uncomfortable in my opinion. Sound carried from upstairs and the hallway. Luckily there is a 10 pm noise curfew. The pool was nice, temp was good. The hot tub was good. Overall the facility is clean. The breakfast buffet was very good, with plenty of room for dining, including a separate room. We were there during school vacation week, so the place was lively. There is an outdoor fire pit. Overall, the experience was fine for one night.

Room Tip: We were on the third floor, overlooking a roof, and with no view. A higher floor would be better. We...
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  • Stayed February 2013, traveled with friends
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Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlton, NJ
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 16, 2013 via mobile

Staff are very accomadating with your stay and needs. My wife and I enjoyed the cleanlinest and hospitality troughout our stay...definitely recommended for a place to stay. It is a very friendly environment and nice to be greeted by staff with a smile.

  • Stayed January 2013
    • Value
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    • Rooms
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Helpful?
2 Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level 4 Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed January 5, 2013

My wife and I stayed here for two nights to do some skiing in the area. The rooms and common areas are nice in this Residence Inn. Very similar to other newer Residence Inns with the modern look and the red couches, etc... What offsets the nice decor and feel of the place is the very poor insulation between the rooms. We heard people on both sides of us and above. I mean we were surrounded by muffled talking in all directions. It wasn't like everyone was partying, it's just that the walls and floors must have very little insulation and normal conversations and TV's could be heard. This was a dealbreaker for me. We tried t go to bed around 10 each evening but couldn't fall asleep until all of our neighbors went to sleep. The cleanliness of the room was the other issue. There were dirty washcloths (2) in the shower and there was something stained and crusty on the couch in a couple places (white crusty-YUCK). Breakfast was average but I think the hampton inns and HI express free breakfasts are better than this Marriot's free one. Front desk staff was nice. The pool and hot tub area was very clean and modern. I give this a poor rating mainly due to the room not being clean and the noise due to poor build quality.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
8 Thank onlygoodnewsonfriday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield, New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 4, 2013

Stayed here two years ago - things have gone downhill

- No room cleaning to speak of (counters left un-wiped, dirty cloth napkins left in place)
- Two similar roach-like bugs (one spotted each day)
- Staff did not respond assertively to the issues I raised.

Enough said - would not stay here again until change of direction,

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
4 Thank Julian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 1, 2013

Two years ago we had a better experience, but this trip was so bad that we had to leave and go to another hotel. We booked a suite this trip b/c that's all that was available. Our room was on the second floor, at the end of the hall near the stairs where all the suites are, which is a design flaw. Pay more for more noise. The bed had such a thin comforter on it that we had to turn the heat up to 74+ just to feel comfortable, and the mattress was so worn that there were obvious and creepy indents on either side of the bed from repeat previous guests. The noise from people running up and down the stairs was almost constant, but worse was the group of people above us who were so loud we couldn't relax. The floors were either poorly constructed or the guests above us were children running, banging, and making noise until 11 PM and starting at 730 AM. We requested another room but they didn't have any until the next day and we decided to leave instead. Staff were friendly and understanding when we left. The lobby decor and breakfast would be the things we could say were positive. Very disappointed Marriott Members!

Room Tip: Choose a room on the top floor and in the middle of the hallway. Avoid suites at the end of the hal...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TLGD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn North Conway

Property: Residence Inn North Conway
Address: 1801 White Mountain Hwy, North Conway, Conway, NH 03860-5158
Phone Number:
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in North Conway
#7 Family Hotel in North Conway
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn North Conway 3*
Number of rooms: 108
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Also Known As:
Residence Inn North Conway Hotel North Conway

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