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White Mountain Hotel and Resort
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Reviews (1,174)
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All reviewsledges dining roomhole golf coursewhite horse ledgecathedral ledgethe outdoor heated poolecho lakefire pithotel is beautifuloff the beaten pathviews of the mountainshot tubbreakfast was includedbit datednew englandthird floorhiking trailsnorth conway area
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Reviewed May 22, 2014

We spent a weekend for a big family birthday celebration. We were welcomed warmly and treated great the whole time! The hotel is in a beautiful location, close to town and lovely short (or longer) hikes. Great food too, especially the bread pudding!! We had an unforgettable time! Thank you all.

  • Stayed: May 2014
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1  Thank Kate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded May 28, 2014

Thank you for your review, and I will make certain to share them with our team. Regards, Carol Sullivan

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Reviewed May 20, 2014

Spectacular views, friendly service to be had at this hidden gem. Close to downtown North Conway but away from traffic. Staff were friendly, courteous and accommodating.
Upon our arrival though, an employee was out front smoking right at the entrance- that was a turn off for me. Perhaps staff could find a secluded spot away from guests for that. Would like to see help with your luggage when you drive up.
The room temp was on the warm side even with the air conditioning on- discovered you could open the windows and that solved the problem.
When staying here, you've got to eat in the dining room- the views are just beautiful

  • Stayed: May 2014, traveled with friends
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Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded May 22, 2014

Thank you for taking the time to review and I appreciate your comments. I can assure you that we do have a smoking policy and a specific location for our employees to smoke, and it is not at any of our entrance doors. I apologize for this experience, and I can assure you that this was an isolated situation that will not be encountered in the future. I am pleased that you enjoyed your stay and your dining experience in Ledges. We look forward to your return visit.

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Reviewed May 19, 2014

This was our second year staying here. We first found this place while looking for a decently priced room for Mothers Day weekend for a trip away where the hotel advertised an allergy aware menu since our family contains a member with a severe food allergy to tree nuts.
We were pleasantly surprised to discover not only that the White Mountain Hotel and Resort had an extremely allergy aware kitchen staff but they also offered a Mother's Day brunch event and after calling them on several occasions to reassure ourselves over the menu we arrived to find that the hotel was not only located in a beautiful location but also that they were staffed with the most courteous and friendly people- the service alone brought us back this year and we took advantage of their Mother's Day package again. I cannot recommend this location enough- especially since it's been so hard to find a place where we could vacation and not have to worry about food allergies when eating in the restaurant. We'll definitely be going back again next year and this is the only place that we'll be staying.

Room Tip: If you have a large family look into one of their suites- the rounded turret suites give a huge amount of space to spread out in.
  • Stayed: May 2014, traveled with family
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Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded May 20, 2014

I am so pleased to read that we set your mind at ease regarding your family member's food allergies. We do try to accommodate as best we can, and I am pleased we were able to meet and exceed your needs. We look forward to your return visit. Carol Sullivan

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Reviewed May 18, 2014

Great stay! We came to celebrate my 50th. From the time we checked in everyone was friendly, professional and made our stay enjoyable. From the front desk staff, bartenders, waitresses, and even the maintence staff we chatted with in the hallways - everyone made us feel special and welcomed. We loved our comfy room, the bed was very comfortable! Plenty of pillows! The grounds and views were amazing. The food was great. The location was perfect for a peaceful stay but close enough for a quick trip downtown. Thanks White Mountain Hotel - we hope to come back soon!

  • Stayed: May 2014, traveled as a couple
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Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded May 20, 2014

Happy Birthday and thank you for choosing to celebrate with us. I am so pleased to read that you thorougly enjoyed your stay and the services of our entire staff. I will make certain to share your kind words with our team. We look forward to seeing you again soon. Carol Sullivan

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Reviewed May 13, 2014

Location and grounds very nice. A good value for the price. Restaurant food was excellent with a spectacular view. Lobby fireplace and furnishings was worth a picture. Outdoor hot tub and heated pool was very nice under the stars. A great place to spend our 39th anniversary!

Room Tip: The Mountain View rooms are the ones to choose.(especially the third floor)
  • Stayed: May 2014, traveled as a couple
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Thank mta2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded May 14, 2014

Happy Anniversary and thank you for spending it with us. We look forward to celebrating your 40th!
Carol Sullivan

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