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“small get away” 4 of 5 bubbles
Review of White Mountain Hotel and Resort

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White Mountain Hotel and Resort
Ranked #6 of 24 Hotels in North Conway
Certificate of Excellence
Montreal, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“small get away”
4 of 5 bubbles Reviewed January 10, 2013

The place was very beautiful on the out side. When we entered it was cosy looking. The rooms were very clean and well kept, and It very quiet and comfortable. . Small breakfast was included but the service was very slow and the dishes were not very clean and there coffee was not very good tasting. I feel the price is a little high for that hotel but I still enjoyed my stay

Room Tip: Ask for a kingsize bed . Doubles are small.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Elaine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this review, January 13, 2013
Thank you for taking the time to review & I am happy that you enjoyed your stay overall. I was sorry to read that you felt a bit of a lack of service in the dining room & I do believe this was isolated. Our coffee, which is Victor coffee, usually gets rave reviews, but I am sorry you didn't love it. We hope to see you again on your next holiday. Carol
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1,045 reviews from our community

Traveler rating
    600
    291
    102
    35
    17
See reviews for
314
492
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17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 9, 2013

Can not praise this hotel enough! Spent a one week vacation from 26th December 2012-2nd January 2013 with my husband. We had a truly wonderful time. The hotel is clean, warm and welcoming. The room was fantastic. No matter which room, you had a view and what a view!! The staff could not have been more accomodating to us. We literally got to know the names of every one who worked there and were treated like royalty throughout our stay. The location is perfect if you are looking for beauty and so close to North Conway and Conway villages. We attended the hotel New Years Eve party which was brilliant. This hotel pulls out all the stops to make you feel welcome and I would definitely return and recommend it to any one thinking of heading to the White Mountains region.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheScullys_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

We had such a good experience for our wedding anniversary last year (2011) that we decided to return again. My wife and I have now decided to make this visit an annual ritual. The customer service, food and amenities were excellent and make it an easy choice to celebrate our anniversary. After an early dinner each night (with our choice of a table), we hustled up to the room and then made our way down to the outdoor heated pool. It was 20 degrees outside, but the pool temperature was 90+ degrees. Lots of guests were enjoying the outdoor hot tub and the smell of a wood fire next to the pool just added to the ambiance. Check out the photo and you can see what I mean!

This hotel works hard to consistently provide top service to their guests. We are already looking forward to our next vist in 2013.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VinnytheChin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this review, January 6, 2013
Happy Anniversay and thank you again for choosing
To celebrate with us! We look forward to seeing you next year.
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Newburyport, Massachusetts
Level Contributor
136 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed December 30, 2012 via mobile

Enjoyed a terrific stay here Christmas Eve and Christmas night with friends that have been coming here for years. Enjoyed the outdoor pool and jacuzzi immensely. We had two lovely dinners and breakfasts in their main dining room. Our room was very comfortable. The staff was attentive and friendly. The lobby was beautifully decorated with a roaring fire to warm up by. We will definitely return here. We plan to come back in the spring and do some hiking as the location is perfect for that.

Stayed December 2012, traveled with friends
Helpful?
Thank lisac1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this review, January 2, 2013
Happy New Year! So happy to read that you enjoyed your Christmas Holiday with us. It has become a tradition for many guests to spend the holidays in the mountains, and I am very happy
to read that you enjoyed everything about your stay. I will pass these comments on to our staff.
Carol Sullivan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eganville, Ontario, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

This was my 3rd stay at this hotel and I still would go back in a heartbeat! The rooms were so clean and cozy and the staff were kind and very friendly; even the cleaning staff were kind enough to give us a brief tour of the larger suites so that we could accomodate a larger group of ladies for the Cookie Tour (2nd weekend of December every year) although they were not part of the tour we found this location to be central to shopping and all the sites in North Conway while affording the full dining and hotel experience with 5 star quality.
The meals were absolutely decadent and we opted for a meal package with a Dinner, Breakfast and Sunday Brunch included. An exeptional Brunch I have to say...they were overwhelmed with patrons! The Gals in the dining room handled it with ease and expertise; the Hotel Manager is always on site to meet and greet, a very cheery fellow indeed!
The outdoor pool is heated and was open in December, a treat if you remember to pack a swimsuit (we forgot) but what a neat experience that would be!
The White Mountain Hotel is a little way off the main street but in a beautiful neighborhoud with a country club atmosphere; summer, fall or winter the North Conway area has so much to offer, tax free, that we will return time and time again. Anyone travelling from Canada would be awed by the Mountains and scenery; such a pretty Hotel and Town!!!

Room Tip: There are some gorgeous suites at each end of all floors that would accomodate a larger group or fam...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maryann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this review, December 24, 2012
So happy to read that you enjoyed your stay, the cleanliness of your room, your dining experience, and our staff. It really means a lot to the staff to read your wonderful comments, and I will make certain to share them with the entire staff. Happy Holidays! Carol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turner, maine
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

Great spot - everything it was billed to be. Staff was very accomodating. We ate dinner in the lounge and breakfast in the Ledges dining room and both meals were wonderful (recommend the nachos and Farmer's omellete!). Had seen other disparaging remarks on the food but those are contrary to our experience. Very close to all the shopping, but nicely tucked just out of the way to make it relaxing.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this review, December 19, 2012
Very happy to read that you enjoyed your meals and your entire stay. I will make certain to share these comments with our waitstaff and kitchen staff. Carol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merrimack, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 16, 2012

They had the cleanest rooms of any hotel I have ever stayed and only hotel that the bed was as comfortable as home, Everyone greets you with how is your stay, good morning, hope you have a nice day from maintainence to front desk very chearful people makes you want to stay longer and i will be back again and again very enjoyable stay Thanks to all the staff

Room Tip: Great views no matter what room you have
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol S, Owner at White Mountain Hotel and Resort, responded to this review, December 19, 2012
So Happy to read that you enjoyed your stay, our staff and your guest room. Our housekeeping staff take great pride in a clean room for our valuable guests, and I will share your feedback with them. See you again soon. Carol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Mountain Hotel and Resort

Property: White Mountain Hotel and Resort
Address: 2560 W Side Rd, mail: P. O. Box 1828, North Conway, Conway, NH 03860-5922
Phone Number:
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in North Conway
#4 Romantic Hotel in North Conway
#5 Business Hotel in North Conway
#8 Family Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — White Mountain Hotel and Resort 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Full service resort located just minutes from North Conway Village in North Conway, NH, and provides a panoramic, one of a kind mountain setting. Located at the base of White Horse Ledge, 80 guest rooms and suites include double pillow top mattress, high thread-count sheets, deluxe bedding, flat panel TVs, DVD/VCR, refrigerators, free wi-fi, Aveda amenities, and more. Superior rooms offering upgraded amenities, welcome amenity, bottled water and mountain views are available, as well as deluxe guest rooms and luxury suites. Ledges Restaurant provides panoramic mountain views along with award-winning cuisine and excellent service. Ledges offers modern American cuisine with a focus on local and sustainable product. The cozy Tullamore Tavern offers casual dining in a comfortable and relaxed setting. Amenities include on-site private massage room, golf, year-round outdoor heated swimming pool, fire pit, Jacuzzi, Finnish Saunas, workout facilities, game room, gift shop, hiking and biking trails, walk to Echo Lake and more. Available for leisure travel, family reunions, weddings, elopements, showers, corporate meetings, executive retreats, anniversary parties, birthday celebrations and more. Dogs under 25 Lbs. Are accepted in specific dog-friendly rooms for a fee with pre-registration required. ... more   less 
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Also Known As:
White Mountain Hotel North Conway
White Mountain Resort

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