We arrived at the Kahuna Laguna and it was nice to walk into a warm oasis in the middle of winter. The place seemed fairly clean and well maintained for a public park and the man in the black shirt that greeted us at the reception desk was pleasant and professional, however I can't say the same about the lifeguards. They all seem to be young, high school to early twenties, and I'm not sure if they fully understand the responsibility that goes along with their job. I noticed on more than one occasion guards looking at the floor or around the park, anywhere but the water that they should have been watching. I understand that it's easy to get distracted and everyone slacks once in a while but they have childrens lives in their hands, anything can happen in a blink of an eye. The guards made a perfect example of this when they were too busy looking across the park to notice my son who had fallen out of his tube and was being sucked back towards the yellow slide. Luckily my other son had just come down the body slide and was able to pull him out safely, no thanks to the daydreaming lifeguard.
The lifeguards were also walking around with tattoo's showing, I'm not sure what the company policy is on tattoo's but judging by the few I saw covered I'm guessing they're not allowed. I would advise the management to be stricter about this policy as it seems evident that it is a policy and the employee's are choosing to respect it selectively. This is a family enviornment and I believe the staffs trashy tattoo's should be covered for everyones sake.