We just returned home a day early after getting flooded out (water 1/2 way up car doors) We were with a group and had 3 sites; I understand that they have no control over weather, but when we asked if we should evacuate they said no.... 2 hours later and 1/2 hour before dark, we were told to evacuate to a gravel parking lot (overflow sites 99A & B - notice we had 3 sites (prime tent sites) and down to 2 (gravel parking lot) without refund or adjustment in cost; there wasn't a picnic table and only 1 fire ring). It was too late to move in the dark & rain; most of us either slept in our cars or took a chance and stayed in the tents. Everything we owned was drenched & we were leaving. These are my issues:
1.) They knew the site had a history of flooding and waited much too long to evacuate. I asked for a voucher to be used next year and of course the answer was "no" and said with a smirk. Really don't you think we're miserable enough?
2.) We purchased 4 bundles of wood there... still shrink wrapped. $18.00 I asked if we could return the wood for refund and was told no.
I thought the way they conduct business was extremely unacceptable and will never stay there again. They do not value their customers what-so-ever.More
- Free Wifi
- Free Parking