I loved staying at Mountain Edge. The rooms are spacious and comfortable, and they have some pet friendly rooms, which is very convenient (but call first, from conversations with staff some people just show up with pets unannounced and not all the rooms are pet friendly). The kitchen has a full size stainless refrigerator, 2 burner cooktop, microwave, dishwasher and 12 cup coffee maker. Our room had a king size bed with pillow top mattress that was very comfortable. There are 3 TVs (2 in bedroom and 1 in family room), and the place is decorated like a lodge, with extensive use of reclaimed barnwood timbers which is reminiscent of some grand hotels in the west we've been through.
The staff members at this place are awesome. I have encountered front dest staff, maintenance/grounds staff, and room service staff, and they all seem to be genuinely friendly. For example, one day I wanted to vacuum out my car, but my cord wouldn't reach, and the maintenance staff member went way out of his way to get me an extension cord. He was also very friendly and polite. Similarly with housekeeping staff. I ran into them when I returned to my room early once, and they were very kind and I felt totally confident having them in 'my space'. Jesse the hotel manager is consistently kind, and he goes out of his way to make your stay comfortable. At other hotels, I've felt the staff were well trained in customer service, but didn't... FEEL it. At the Mountain Edge, it felt like I was just surrounded by happy, friendly staff, and my interactions with them were very natural and friendly.
The pool and hot tub were nice, and there is a dry sauna as well. All are clean and inviting. There is also an 'endless lap pool' that uses jets to create a current... cool, but I don't swim for exercise so I didn't use it.
I think one of my favorite parts of the hotel is the restaurant, the Mountain Spirit Tavern, and I ate there every chance I got. The chef came out to our table and asked for feedback (all positive!) which was a nice touch. While we were here the restaurant operated with 1 chef and 1 waitress, it isn't so big that isn't doable and all the service was prompt and friendly, even on a busy night. I tried many items off the menu and the kitchen works to be accommodating (my wife is vegetarian) and everything was tasty, reasonably priced, and filling. This is good, because as we discovered, there aren't that many places around to eat, and this was by far the most convenient. It feels a little undiscovered... based on the quality, I'm very surprised it wasn't busier more often, but that might have just been the time of year (not ski season). I highly recommend the open faced roast beef sandwich if it is on the menu when you come.
Also convenient is the on-site convenience store, they have drinks, alcohol, coffee, candy and actual food too. So if you don't want to drive into town for a big trip, go to the Rosewood Barn near the entrance driveway.
If I had to be picky, there were a few things that weren't perfect. One of the coin op washing machines in the laundry was out of order when we went to wash our clothes, so we couldn't do 2 loads of laundry at once. And the fireplace was turned off, (I think for the summer) but we would have liked to use it on a chilly September night. But these are kind of a stretch, they didn't impact my enjoyment of my stay.
I didn't visit the spa so I can't comment on it.
We are in the middle of a cross country move to the Sunapee, NH area for my wife's job, and our encounter with the staff and accommodations at Mountain Edge were once of our first encounters with anyone in the area. They made us feel welcome, not only to their establishment, but also to the area. When family and friends come to visit, we will definitely have them stay at the Mountain Edge, and I would confidently recommend this place to anyone.
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- Also Known As:
- Mountain Edge Resort And Spa At Sunapee
- Mountain Edge Resort & Spa At Sunapee Hotel Newbury
- Mountain Edge Hotel