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“Nice hotel, noisy A/C” 4 of 5 bubbles
Review of Crowne Plaza Hotel Nashua

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Crowne Plaza Hotel Nashua
Ranked #5 of 13 Hotels in Nashua
New York
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice hotel, noisy A/C”
4 of 5 bubbles Reviewed October 6, 2013

The hotel was comfortable and they have a nice restaurant, however the noisy air conditioner kept me up all night. In addition their restaurant opens for breakfast at 6:30 too late for anyone who when traveling on a business trip must begin work early. Also when I called the front desk for a wake up call no one answered.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Neicy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, General Manager at Crowne Plaza Hotel Nashua, responded to this review, October 7, 2013
Dear Neicy55,

Thank you for your feedback and thank you for staying at the Crowne Plaza Nashua. I am sorry that you were disturbed by the AC unit in your room - we have notified our Engineering Dept. so that they can fix the unit. I apologize for the inconvenience you had at the front desk as the staff are often multi-tasking and serving multiple guests. Your feedback is valuable as it helps us to improve our hotel and make it a pleasant place to stay for all. Thank you for taking the time to write a review and we hope to see you again.
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Torrington, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 30, 2013

We had never been to New Hampshire so decided to book at the Crowne Plaza in Nashua and I am so glad that we did, from the minute that we arrived we knew that we were in for a treat. The ladies at the front desk were amazing and very knowledgeable about what is around town and really good at giving directions. The room was absolutely wonderful very clean and well maintained and for that matter the entire hotel was super clean and well maintained!!! The roomservice staff are awesome they were there very quickly with out molten lava cakes which we highly recommend by the way!!! The pool and hot tub in the health club are two of the things that we really miss. The hot tub was just at the right temp and the close proximity to the pool allowed for heating up and cooling down and the locker room was amazing complete with a sauna!!! We had a breakfast buffet in the restaurant and the food was very good!!! With this hotel everything is at your finger tips and just a call away! We HIGHLY RECCOMEND THIS HOTEL TO ANYONE WHO IS LOOKING FOR SOME PAMPERING AND A WONDERFUL ATMOSPHERE!!!

p.s. we stayed here with our 13 yr old daughter who also loved the place!!!

Room Tip: We stayed on the fifth floor and it was super quite at night on that floor and it was a straight sho...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarcyB092013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, General Manager at Crowne Plaza Hotel Nashua, responded to this review, October 1, 2013
Dear MarcyB,

Thank you so much for sharing your experience with us. We are thrilled that it was such a pleasant weekend for you and your family! We hope that you got a chance to explore NH while you were staying here and that you enjoyed some of the fall folliage that NH has to offer. We hope to see you again here at the Crowne Plaza Nashua whenever you have another opportunity to visit us in NH. Thank you again!
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Laguna Niguel, California
2 reviews
5 of 5 bubbles Reviewed September 28, 2013

This hotel goes above and beyond. From the bell person taking your luggage from the car to the person checking you in.

I stayed on the 8th floor and had a great room
, they have a great sitting area we were able to sit with family and friends. This hotel is worth every dime and if you have young kids the duck pond is great as well.

Best hotel in Southern N.H. In my opinion.

The Nelson Family from California.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, General Manager at Crowne Plaza Hotel Nashua, responded to this review, October 1, 2013
Dear DavidN,

Thank you so much for sharing the experience that you had here at the Crowne Plaza Nashua. We are happy it was such a good stay and that you were able to enjoy some family time. We hope you were able to see some of what NH has to offer at this time of year with all the beautiful fall colors on the trees! We look forward to seeing you here again when/if you have another opportunity to visit NH.
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Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed September 22, 2013 via mobile

Stayed one night for a wedding in September. For $150 I was expecting more I guess... Rooms are outdated and need some redecorating. Green carpet, old furniture and bed and terribly outdated curtains Etc. just not pleasing to the eye for a young couple.
It was clean and quiet however. Brunch buffet was reasonable and convenient $13 I think.
I would not stay here again, my sister and her husband agreed as well. My husband said you know you're in an old hotel when the alarm clock doesn't have a place for your iPhone. It's 2012, 1985 called, they want their drapes back!

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Samsonj14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, Manager at Crowne Plaza Hotel Nashua, responded to this review, September 23, 2013
Dear Samsonj 14,

We appreciate you taking the time to review our property. Your comments, both positive and negative, help us to know the areas we are doing well in as well as the ones in need of improvement. We are very sorry that you were disappointed with your guest room. We are in the process of updating our guest rooms but this of course takes time. We are pleased that you enjoyed our breakfast and that you felt the hotel overall was clean and quiet. I realize that you stated in your review that you would not return to our hotel, but I hope you will reconsider and come back again once we have finished updating our guestrooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
Level Contributor
310 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

So my husband and I stayed recently for a night away from the kiddo. When we arrived our room was not ready so the clerk says: I'm sorry that your room isn't ready, it looks like I'm going to have to upgrade you. Oh, too bad, I guess we will just have to suffer through that! Sweet!

We stayed in a king suite on the third floor in the "quiet zone" (see the picture). We were actually pretty excited about this since we were REALLY looking forward to sleeping in and not being woken up by our darling child at 6:00 am. Clearly a sign you are getting older when you are excited about being in the quiet zone of a hotel!

The room was nice, it was one of the "accessible" rooms so it had lots of extra space. We ended up getting a mini kitchen which were were not expecting so that was a major bonus.

The room was very clean and passed my OCD bed bug inspection. Yes, I'm that nutty lady that checks all the corners of the bed etc... Anyway - the room was huge and we were pleased. The bed was fairly comfortable - the pillows were not as soft as I like, but as you can probably tell from my reviews I can be a bit of a PIA.

Since we were sans kid and had several drinks we were tired and attempted to go to sleep around 10:30. From about 11:00 pm - 1:00 am the quiet floor was not so quiet. Doors slamming, people carrying on in the hallway etc.. I know it's a hotel and there were 2 weddings going on, but it was slightly annoying especially since were in the zone. Next time we will being earplugs :) The water pressure in the shower was weak, another pet peeve of mine. Overall we were fairly pleased and would stay again. The hotel itself is very well maintained and quite beautiful.

Room Tip: It's all about the quiet zone - when you neighbors are actually quiet.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NHmama23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, Manager at Crowne Plaza Hotel Nashua, responded to this review, September 16, 2013
Dear NHmama23,

Thank you for sharing your feedback with us. I'm happy to hear that you were pleased with the cleanliness and spaciousness of your suite. I apologize for the noise you experienced while trying to sleep. I'm not sure which night of the week you spent with us but our Quiet Zone is only in effect Sunday - Thursday as stated in the lower left hand corner of the sign posted at the beginning of the hallway. Even if your stay was on a Friday or Saturday night there is still no excuse for the noise level being loud enough to keep you awake until 1:00am. Again, I am truly sorry. Should you choose to stay with us again (we hope you will!) please let our front desk staff know immediately if you experience any issues at all during your stay.
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Nashua, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 9, 2013

Often have dinner @ Speaker's Corner...they watch over me, particularly as I have some serious food allergies...they ask questions and ask the chefs...they double check again...cautious... from the great host Dave to the waitresses...Todd, the head chef, watchful ....makes our dining out healthy and very happy...many other places are not vigilant and so we very grateful to all the staff there. We bring friends who enjoy the presentations, especially of fish...always a good value on the buffet with lots of choices. Thanks all...this is our number one...we advise everyone to frequent Crowne Plaza, Nashua.
Esther & Joseph Ross
Nashua, NH

Stayed September 2013, traveled as a couple
Helpful?
Thank Esther R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, Manager at Crowne Plaza Hotel Nashua, responded to this review, September 12, 2013
Dear Esther R,

Many thanks for your lovely review of our Speaker's Corner Restaurant. We are thrilled to know that our staff took such good care of you while dining with us. We look forward to having you back as our guest in the very near future!
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Port Charlotte, Florida
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

We stayed for a long weekend in August. We were there for the wedding of a family member. The check in process was smooth and problem free. In fact, the service we received was outstanding for the entire weekend. My family stayed on the executive floor in adjoining rooms. The beds were not world class, but certainly acceptable for a weekend. We had one function in the hotel (brunch) and that could not have been nicer. We also enjoyed an evening in the bar after the rehearsal dinner. Great service there as well. The gym is one of the best I have ever experienced in a hotel. It had every piece of equipment I use at my gym and more.

The one issue I did have related to the "roll-a-way" that I had ordered. It was not there when we arrived, which is understandable. I called and it arrived promptly. However, it was a really rickety, old fold-up cot with a terrible mattress on it. Instead of a rope or a strap to hold it together when it was in the up position, there was a pieced together bunch of string that was frayed. The sheets were barely acceptable, but the blanket was so rough, my daughter could not sleep with it. The staff offered to try to find another one that would be better. I declined when I was told that the cots were all of the same vintage. I ended up going to Target and purchasing a blow-up mattress and blanket. Certainly not what I would have expected from a Crowne Plaza.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Russell K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager539, Manager at Crowne Plaza Hotel Nashua, responded to this review, September 12, 2013
Dear Russell K,

Thank you for sharing your recent experience us. We are grateful for your kind words in regards to the service of our staff, our Speaker's Corner Pub and the Somerset Health Club. I am sorry that you were disappointed with the quality of our roll away beds. I understand your frustration and appreciate you bringing this matter to our attention. We will be replacing our roll away beds over the next few weeks. Thank you for taking the time to share your comments with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Nashua

Property: Crowne Plaza Hotel Nashua
Address: 2 Somerset Pkwy, Nashua, NH 03063-1969
Phone Number:
Location: United States > New Hampshire > Nashua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 13 Hotels in Nashua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Nashua 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
The Crowne Plaza Nashua is centrally located in New Hampshire s high tech southern tier, Fidelity Investments, BAE Systems, Viega NA, Ektron, GT Solar, Brookstone and Daniel Webster College are all within a short distance. Just 48 miles from Logan Airport, Boston, and 16 miles from Manchester Boston Regional Airport, the hotel offers transportation from Manchester Boston Regional Airport via complimentary shuttle (reservations requested). Experience NH s International Speedway; take a cruise aboard the Mount Washington on Lake Winnipesauke in our Lakes Region; hike or ski in our White Mountain National Forest; or enjoy a day at Hampton Beach. NH offers this and so much more. Whatever you decide, our front desk staff will be happy to assist you. Our tastefully decorated hotel offers 230 non-smoking guest rooms on 8 floors, including a Presidential suite, executive floor and 20 extended stay suites and 6 over sized guest rooms with step-up Jacuzzi. Amenities include complimentary high-speed Internet, fully staffed health club, indoor pool, Jacuzzi, private business center and Speaker s Restaurant & Pub, home of NH s AFC 2005 Chef of the Year.With over 10,500 square feet of meeting space featuring state-of-the-art amenities including a grand ballroom, executive boardroom and 48-seat amphitheater, our excellent sales staff will assist you in planning the perfect package to meet your social and corporate group needs. ... more   less 
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Also Known As:
Crowne Plaza Nashua
Nashua Crowne Plaza

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