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“Consistent Excellence”

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Crowne Plaza Hotel Nashua
Ranked #5 of 13 Hotels in Nashua
Amherst, New Hampshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Consistent Excellence”
5 of 5 bubbles Reviewed August 3, 2012

Over the past 15 years I have travelled the Northeast and specifically New England. Occasionally I am required to hold meetings for my associates in various venues, one of which is the Nashua NH area, where I happen to live. The Crown Plaza Nashua is a favored venue to all for multiple reasons. The facility is opulent and even luxurious, it has a great workout facilty with a pool, it has fine dining that changes regulary, the menu never gets old, it has a staff dedicated to making all of my associates feel like long term welcome guests that warrant a personal touch. The bar has ambiance, the crowd always diverse and lively. The rooms are top flight, beautifully appointed and maintained, the meeting rooms we have used are second to none, espescially the board room. When we are fortunate enough to be given the consierge floor, the guys feel like royalty. But all of this comes back to the Management and Staff, they have taken their responsibilities seriously for years, and dedicated themselves to the satisfaction of my associates and of course to me personally. Try it, it will spoil you.

Room Tip: The Higher floors are quite and have a nice view of the surrounding area.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

Traveler rating
    228
    114
    51
    20
    22
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Carlisle, Massachusetts
Level Contributor
3 reviews
5 of 5 bubbles Reviewed August 3, 2012

I stay at this Hotel every two weeks. I have yet to find one staff member that is not friendly or that does not enjoy working here. I myself have worked in Private Service, as a butler, for almost 30 years. I feel I know just a tad bit about quality service. To Sam, Tim and my 3 favorite ladies on the 8th floor...Maureen, Maggie, and Maria...thank you so very much for your service heart. To Amanda at the front desk you are always professional. To Heather in the restaurant and bar Lunch on Wednesday would not be the same without our talks. An A+ hotel as everyone is committed to quality service, and unless I am being fooled, everyone loves their job. Oh, I almost forgot...Todd, The Chef, whom I have not met, but have dined on many of his meals...my palate thanks you!

Room Tip: The executive floor is well worth the extra cost.
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 16, 2012

I stayed in the hotel for 3 nights while in business in the Area. Old style hotel, old furniture's, TV was snowy on some channels, small room. Front desk stuff was busy during check in and did not pay too much attention.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ofer4135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed July 13, 2012

I travel for work a lot and stayed at the Crowne Plaza in Nashua while in town for business. The hotel is very old the furniture and the wallpaper was very outdated. The food in the restaurant was very blant and not that good. Overall, nothing to rave about.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cancunies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Nashua, responded to this review, August 5, 2012
Dear Cancunies,

Thank you for taking the time to write your review. We're sorry you were not fully satisfied with the condition of the hotel. We were disappointed to read that when you visited the restaurant you did not find it to your tastes, we will review for possible modifications so to better accommodate our guest in the future. We do apologize for any inconvenience that you have experienced.

We appreciate your feedback as this is our best resource for improving guest services. Thank you for again for your feedback, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Colorado
1 review
5 of 5 bubbles Reviewed July 1, 2012

Thank you, with easy acess to the hotel and secure entry to the rooms our visit was very comfortable. I want to send a special Thank You to Manager Tim Hogan and the staff on the Executive Floor, who were outstanding to help in any situation.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed June 30, 2012

My husband and I have been staying with the Crowne in Nashua for years and when we're fortunate enough, they upgrade us to the Executive Floor which feels like home! The staff all around are exceptional, the rooms are clean and the beds are so very comfortable! They have an excellent gym with an indoor pool. The Manager Tim runs a great team across the board. Everyone is friendly, warm and always welcoming.

We just returned from a week's vacation for a family renunion and as always, we had a wonderful stay at the Crowne!!

Thank you Tim and team!

P. Joyce and Family

Room Tip: Use priority points and try to upgrade to the 8th floor. The staff at the continental breakfast and...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 22, 2012

I went for a wedding that was held elsewhere, they put me in a room over the ballroom that was having a party. When I complained of the noise they did not do anything to help but said they usually put the wedding party over the ballroom. Since I was with a different party pretty much I was out of luck and could not sleep until the DJ turned off after 2:00 am. When I complained to customer service they said someone would contact me and they did not, second contact they offered to enroll me in their points program. If you stay make sure you are NOT over the ballroom or you will not get any sleep and their employees and customer service really does not care.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Myra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Nashua, responded to this review, July 30, 2012
Dear Myra K,

Thank you for taking the time to leave us a review. Please allow me to apologize for the inconvenience caused by the noise and for the unacceptable customer service you received. Our main goal is to address our guest's needs and great customer satisfaction. For that reason, your comments are troubling and will certainly be looked into. I would love to take the opportunity to discuss your stay in further details so I have sent you a private message. Thank you for staying with us and we look forward to hearing from you soon.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Nashua

Property: Crowne Plaza Hotel Nashua
Address: 2 Somerset Pkwy, Nashua, NH 03063-1969
Phone Number:
Location: United States > New Hampshire > Nashua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 13 Hotels in Nashua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Nashua 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
The Crowne Plaza Nashua is centrally located in New Hampshire s high tech southern tier, Fidelity Investments, BAE Systems, Viega NA, Ektron, GT Solar, Brookstone and Daniel Webster College are all within a short distance. Just 48 miles from Logan Airport, Boston, and 16 miles from Manchester Boston Regional Airport, the hotel offers transportation from Manchester Boston Regional Airport via complimentary shuttle (reservations requested). Experience NH s International Speedway; take a cruise aboard the Mount Washington on Lake Winnipesauke in our Lakes Region; hike or ski in our White Mountain National Forest; or enjoy a day at Hampton Beach. NH offers this and so much more. Whatever you decide, our front desk staff will be happy to assist you. Our tastefully decorated hotel offers 230 non-smoking guest rooms on 8 floors, including a Presidential suite, executive floor and 20 extended stay suites and 6 over sized guest rooms with step-up Jacuzzi. Amenities include complimentary high-speed Internet, fully staffed health club, indoor pool, Jacuzzi, private business center and Speaker s Restaurant & Pub, home of NH s AFC 2005 Chef of the Year.With over 10,500 square feet of meeting space featuring state-of-the-art amenities including a grand ballroom, executive boardroom and 48-seat amphitheater, our excellent sales staff will assist you in planning the perfect package to meet your social and corporate group needs. ... more   less 
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Also Known As:
Crowne Plaza Nashua
Nashua Crowne Plaza

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