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All reviews hotel staff was friendly juice and coffee next morning would definitely stay here again front desk non smoking one night stay complimentary breakfast room was clean jeremiah outlets muffins maine
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Reviewed May 3, 2018

Hopefully it will soon be better since it is undergoing renovations. There will 2 small problems which they quickly fixed. There seems to be some guests that seem to be living there, one being a little distracting. I think that they should enforce their non-smoking signs right outside their main door. The person in charge of the breakfast was quite pleasant and working hard conditions from a bedroom temporarily converted to a breakfast room.

Date of stay: April 2018
Thank newf1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankita P, General Manager at Quality Inn, responded to this reviewResponded July 14, 2018

Thank you for choosing our hotel, and for taking the time to write a review!

We have successfully completed our major renovations now. We have now new open concept lobby and breakfast area. We have change the room locks as well. We have increase the breakfast food varieties as well. We have opened our Gym for 24 hrs. Also, We provide 24 hr Coffee and tea free. We have created designated smoking area with fire pit, picnic table and BBQ grill. We look forward to welcoming you back to our hotel in the future.

Sincerely,
Ankita Patel | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2018

We needed one night stay to break the car journey before visiting Merrimack premium outlets (for which hotel's reception have a map if you need one). Price was right and we decided to stay at Quality inn.

The hotel is located between 2 busy roads, so if noise is not your thing, one need to think of another hotel. We asked and received the room that is at the farthest end from Everett Turnpike and the noise was manageable.

Management was apologetic of the fact breakfast area is being renovated, but to give them a credit, breakfast was set up in one of the rooms that was repurposed as cafeteria.

Overall for $60 we paid, reasonably solid Quality Inn experience, room was fine and breakfast was of quality inn standard. Internet was reasonably fast for Netflix and reception people were super nice.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank avsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankita P, General Manager at Quality Inn, responded to this reviewResponded July 14, 2018

Thank you for choosing Quality inn Merrimack, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the staff and services.

We have successfully completed our major renovations now. We have now new open concept lobby and breakfast area. We have change the room locks as well. We have increase the breakfast food varieties as well. We have opened our Gym for 24 hrs. Also, We provide 24 hr Coffee and tea free. We have created designated smoking area with fire pit, picnic table and BBQ grill. We look forward to welcoming you back to our hotel in the future.

Sincerely,
Ankita Patel | GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2018 via mobile

We had a pleasant stay at the hotel. Very friendly staff and great service. They offer free breakfast, chocolate and coffee. The hotel is only 5 mins away from the Premium Outlet. Currently under renovation. Would love to stay there again when Visiting NH.

Date of stay: April 2018
Trip type: Traveled on business
Thank Mana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankita P, General Manager at Quality Inn, responded to this reviewResponded July 14, 2018

Thank you for choosing Quality inn Merrimack, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the staff and services.

We have successfully completed our major renovations now. We have now new open concept lobby and breakfast area. We have change the room locks as well. We have increase the breakfast food varieties as well. We have opened our Gym for 24 hrs. Also, We provide 24 hr Coffee and tea free. We have created designated smoking area with fire pit, picnic table and BBQ grill. We look forward to welcoming you back to our hotel in the future.

Sincerely,
Ankita Patel | GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2018

Last year at the same time of the year i had stayed there and i found the boss at the reception unpleasant i had the impression that i was not the welcome !!!
But new owners since june 2017 new staff customer friendy staff dedicated to customers .
Only negative note the hotel is under construction but works equal improvement and beackfast could have more varioty like croissant pastry but for all good value for the price !!!

Date of stay: April 2018
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankita P, General Manager at Quality Inn, responded to this reviewResponded July 14, 2018

Thank you for choosing Quality inn Merrimack, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the staff and services.

We have successfully completed our major renovations now. We have now new open concept lobby and breakfast area. We have change the room locks as well. We have increase the breakfast food varieties as well. We have opened our Gym for 24 hrs. Also, We provide 24 hr Coffee and tea free. We have created designated smoking area with fire pit, picnic table and BBQ grill. We look forward to welcoming you back to our hotel in the future.

Sincerely,
Ankita Patel | GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2018 via mobile

The worst experience of my life. Was coming Thursday evening with a booking for 2 bedrooms as our house did not have power. I did ask the night manager to extend our stay for the next evening. Everything was fine but the next morning only one of the bedroom was booked. When asking what was going on the manager named Raymond just replied to me with the f word and raised his middle finger without further explanation . I have never ever been insulted and threatened like this. Be careful about this brand and specifically this hotel. If it happens to me it can happen to you

Date of stay: March 2018
Trip type: Traveled with family
4  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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