We have been working on our house and needed to take a night off. We decided to treat ourselves to a nice relaxing evening with amenities. The whirlpool tub for two which we paid extra for was no more than a somewhat larger tub and not at all for two. On our floor were several children of various ages who were left unsupervised and quite unruly. They were running up and down the halls running into doors while hollering and carrying on until about 11:30 until i went out in the hall and said something to that bunch. Another group that was older monopolized the outside hot tub for a number of hours. When mentioning these problems to the front desk clerk I was given a weak smile with no words at all which left me all the more dissapointed.
The staff in room service were very pleasant and professional but the quality of the product was fair. Housekeeping supplied the room for two with only toiletries for one.
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- Also Known As:
- Hilton Garden Inn Manchester Downtown Hotel Manchester
- Hilton Manchester