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“Top notch service near Manchester airport”

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Homewood Suites by Hilton Manchester/Airport
Ranked #2 of 16 Hotels in Manchester
Certificate of Excellence
Gilbert, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Top notch service near Manchester airport”
Reviewed September 30, 2013

My family with 2 young children traveled from the west coast to Manchester which made for a very long travel day. We arrived late but Linda at the front desk took amazing care of us, from our nonsmoking room guarantee to providing books for the kids. I travel for work constantly and have stayed in several Homewood Suites, but this one is absolutely one of the best for customer service as they really did go above and beyond the normal. The main lobby has been redone and they were updating all of the appliances in the rooms while we were staying. Whether short-term or longer, I would definitely return here.

Room Tip: Room 100 has 2 rooms with 2 queen beds in each, so perfect for large family. Not much road noise at...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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774 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Manchester, United States
1 review
Reviewed September 23, 2013

The door keys do not work forcing you to keep going back down to the front desk.... Credit card issues forced me to keep going down to the front desk. Staff were not very helpful. Other than that this hotel was ok.... would not rec to anyone to stay.

  • Stayed September 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Steven P D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan N, Manager at Homewood Suites by Hilton Manchester/Airport, responded to this review, October 11, 2013
Dear Valued Guest,

Thank you for taking the time to review our hotel on Tripadvisor. Please allow me to apologize for the issues that you experienced with our keys and the credit card issue that you experienced. I would ask that you please contact me at 603.668.2200 so that I can personally apologize to you.

Have a great day!

Thanks,

Jonathan Newton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2013

Homewood Suites in Manchester has excelled on my visits. Compared to other "Suite Hotels", I find the rooms to be nicer, the staff friendlier, and the amenities superior (such as free buffets). The only drawback was having to submit 200 words minimum for my review to be submitted to TripAdvisor.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Raymond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windham, United States
2 reviews
Reviewed September 18, 2013

I had to stay year in 2011 for 3 months and just recently stayed again for 5 nights. They have made a lot of improvements and the hotel and staff are extremely helpful. Great place to stay with family for short period or extended.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ginger A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster NH, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 14, 2013

Lots of hotels to choose from around the Manchester-Boston Regional airport - all pretty similar in age and amenities. Homewood Suites' outstanding customer service sets it apart! Every staff member that we encountered impressed us with their dedication and helpfulness, from the front desk to housekeeping. Highly recommend.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Las Vegas, Nevada
Level 5 Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 7, 2013

Whether you need to overnight before flying out or heading on the road or just want a nice place to stay in Manchester, I highly recommend this hotel. The suites are just lovely and very comfortable. Can't complain about free dinner and breakfast on weekdays! Staff are super pleasant.

Room Tip: I got their King suite. Fabulous. Full kitchen except for over (yes a stove top) so you can save on...
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  • Stayed September 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Aileen89081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Level 5 Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 3, 2013

We stayed here for several days, the hotel staff was nice, the people were fairly nice, the only issue is we have allergies and did not know that not only pets were allowed, but huge dogs, as in St Bernard dogs. If I ever stay here again, it will be in a non-animal room. We had the third floor and the person above us stomped around every morning, so we were up earlier than we wished. The breakfast was good, and the dinner they offered during the week was great. Happy hour during the week also.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank gilberttraveler56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Manchester/Airport

Property: Homewood Suites by Hilton Manchester/Airport
Address: 1000 Perimeter Rd, Manchester, NH 03103-3351
Phone Number:
Location: United States > New Hampshire > Manchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Manchester
#1 Romantic Hotel in Manchester
#2 Business Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Manchester/Airport 3*
Number of rooms: 124
Official Description (provided by the hotel):
Conveniently located just minutes from the Manchester Airport, the Homewood Suites by Hilton(R) Manchester/Airport hotel in New Hampshire is the ideal second home for business and leisure travelers. Give us a call from the airport and our complimentary 24-hour shuttle will arrive quickly to transport you to our comfortable and welcoming pet-friendly hotel. If you're flying out, our Park and Fly Package makes it convenient to stay with us before or after your flight, get a good night's rest, and skip the airport traffic and parking. ... more   less 
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Also Known As:
Homewood Suites By Hilton Manchester/Airport Hotel Manchester
Homewood Suites Manchester
Homewood Manchester
Manchester Homewood Suites

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