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SpringHill Suites Manchester-Boston Regional Airport
Ranked #9 of 16 Hotels in Manchester
Certificate of Excellence
Reviewed July 27, 2014

Stayed here during a recent business trip. The hotel was clean and quiet, the staff was pleasant and knowledgable. Even though the hotel was full of children my room was quiet. I will stay here again when I am back in the area.

  • Stayed: July 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank H_Virginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded July 28, 2014

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that our quiet facility and pleasant staff provided you with a comfortable business stay and that we've earned your future patronage. We value your business and look forward to hosting you in the future.

Best,
Jane LeBlanc, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 - 175 of 324 reviews

Reviewed July 21, 2014

Very convenient to the airport with a shuttle to take me there. It is very convenient to be able to leave my car there while on my trip. The room was immaculate and the staff was friendly and helpful!

Stayed: July 2014, traveled solo
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded July 23, 2014

Kathy,

We're happy to hear that you took advantage of our convenient airport location and complimentary shuttle service and that you enjoyed our friendly staff and immaculate accommodations. We value your business and look forward to hosting you again.

Best,
Jane LeBlanc, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

Located just minutes from the airport, Great location! Close to shopping, restaurants and highway.Staff very friendly! Room was immaculate! Nice breakfast provided every morning. Pool looked inviting, but didn't have time to check it out..

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Tammy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded July 22, 2014

Tammy,

Thank you for choosing to stay with us during your recent family vacation and for the 5-star rating on TripAdvisor. We're happy to hear that you took advantage of our convenient airport location and proximity to shopping, restaurants, and the highway. We value your business and look forward to hosting your next visit to Manchester.

Best,
Jane LeBlanc, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

Super clean facility, friendly/attentive staff and comfortable, well-stocked rooms. Rates very reasonable. Breakfast was attractively presented with many choices. My only complaint would be that...and I know how health conscious every one is... not everyone likes low fat milk and low fat cream cheeses! Of note, is that this hotel is very close to the airport; not situated smack dab on a busy, traffic laden, business corridor. Air planes can be heard taking off/landing but wasn't a bother to me. Certainly a hotel I'd revisit when in the Manchester, NH area.

Stayed: July 2014, traveled as a couple
Thank pearl33814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded July 11, 2014

Thank you for your recent stay with us and for the 5-star rating on TripAdvisor. We're pleased to hear that you had a great visit to our property and that you enjoyed our super clean facility, attentive staff, competitive rates, and delicious breakfast. We value your business and look forward to hosting your next visit to Manchester.

Best,
Jane Leblanc, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

Had a confirmed reservation for a king suite. Wasn't told of any change when I checked in. Walked into a room with 2 double beds. Called desk and was told that I was upgraded to a larger room. I asked what happened to my confirmed king room, was told that they had no kings, and would be sold out all weekend. But I was only staying one night.
Asked if there was a store within walking distance. Was told that there "kinda" was. I asked how far, and was told 2 miles! NO milk available in their "market."
DON'T confirm a room type if you won't honor it.

Room Tip: Pick another hotel.
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  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank rryan313131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded July 11, 2014

We sincerely apologize for your disappointing experience at our property due to the mix-up in room type availability. We try our best to honor all guest requests and understand your frustration in not being provided a King room during your visit. We hope you'll accept our apology and give us another opportunity to demonstrate our commitment to providing you with an excellent stay every time.

Sincerely,
Jane LeBlanc, GM

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Reviewed July 7, 2014

We've stayed at the Springhill Suites Manchester Airport twice in as many years while attending an event in the area. The guest rooms are very clean, updated and roomy. We love the pool, the service is excellent and the breakfast is good too. It's in a great location right next to the Airport and close to downtown Manchester. We would absolutely stay there again in the future.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RimRock8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded July 8, 2014

Thank you for your recent stay with us and for taking the time to review your experience for the TripAdvisor community. We're pleased to hear that you enjoyed your visits to our property and found our customer service to be excellent. We value your business and look forward to hosting your next visit to Manchester.

Best,
Kelly Wood, GM

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Reviewed June 9, 2014

Having stayed here in the past, I was expecting the same level of service. We are a family of 4 with two boys (ages 10 and 12). We specifically picked this hotel, since there are two beds and a pull out couch (suite).
After a late night, we returned to the hotel and were looking forward to having one child sleep in one bed and the other child sleep on the pull out sofa; however when we pulled out the sofa there was food throughout the sofa making it impossible to even think about placing anyone to sleep there. It was really gross and made you wonder what else wasn't clean. Since it was late, we ended up just using the beds.
The next morning the pool was not open, not sure why but the kids were looking forward to going swimming. The hotel was quite full with some sport thing, making the breakfast area extremely cramped even to get in and around. The waffles and cold items were good; however the eggs and sausage/bacon were not edible. When we reported the issues to the front desk, it was as if it was no big deal. It didn't ruin out trip, but it did make us pause to think about our business. We will probably stay elsewhere in the future.

Room Tip: Ask for a room that is NOT handicapped equipped since the handicapped ones come with an extremely lo...
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  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bruins2011rule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwen_MGMT, General Manager at SpringHill Suites Manchester-Boston Regional Airport, responded to this reviewResponded June 11, 2014

Thank you for your return visit to our property and for offering valuable feedback. We sincerely apologize for the shortcomings you experienced during your stay. Unfortunately, the pool was closed in order to regulate the chemicals and the breakfast service was hectic during that period due to several large groups that were staying with us. I completely understand your frustration and agree that the state of the pull out sofa was unacceptable and not typical of our property. We do value your business and are sorry that you did not get that impression during your last visit. I hope you'll accept my apology and give us another opportunity to provide you with an excellent stay.

Best,
Kelly Wood, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Manchester-Boston Regional Airport

Address: 975 Perimeter Rd, Manchester, NH 03103-3353 (Formerly SpringHill Suites Manchester Airport)
Phone Number:
Location: United States > New Hampshire > Manchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Manchester
#7 Business Hotel in Manchester
Price Range: $101 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Manchester-Boston Regional Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
As New Hampshire's largest city, Manchester features world-class museums and cultural sites, fabulous tax-free shopping and boundless outdoor recreational opportunities. When visiting the Manchester area, choose our comfortable Marriott branded hotel within a half mile of Manchester-Boston Regional Airport, and close to the most popular Manchester-area attractions, sports arenas and shopping. SpringHill Suites by Marriott blends spacious hotel accommodations and modern amenities with a commitment to outstanding service. Guests will enjoy a wide range of features designed to make their stay as comfortable as possible. Heated indoor saltwater pool and well-appointed fitness centers make relaxing a breeze. Free Wi-Fi throughout each property makes it easy to stay connected with work and home. Guests arriving by air are invited to take advantage of our 24-hour free airport shuttles to and from Manchester-Boston Regional Airport, and valuable Park and Fly packages for extended parking. ... more   less 
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Also Known As:
Springhill Suites Manchester Airport Hotel Manchester

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