We had a 7pm reservation, ordered around 7:15 and didn't get our food until well after 8.
The couple seated next to us ordered and got their drinks at the same time as us, but they were finished with desert before our entrées came out. Were not offered anything off of the bill or a free drink/app while we waited, despite admitting that the kitchen had lost the ticket after we waited 45 minutes.
I had the filet, and the steak itself was good. There wasn't much of a crust on it, but the flavor was good and it was a nice medium-rare. The risotto however was not good at all; the texture was a bit off, the onions in the risotto were crunchy and raw and overpowered the other flavors. I would imagine that they were rushing to get the meal out after losing the ticket, but its the only time we have eaten here so I am not sure if its usually better.
My wife had the ravioli special, and she thought the sauce/filling was good but that the pasta itself was undercooked and not a pleasing texture.
We ordered the Chocolate Torte desert and that was fantastic. 4-4.5*'s for the desert alone.
It was a bit loud and tight, but overall we liked the atmosphere in the restaurant. Being a "fine dining" establishment that is fairly pricy for the area, we would have expected for a manager to at least stop by the table after waiting an hour for a steak and ravioli.
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