We have stayed at the Rivergreen off and on for many years. We remember times before the pool was built, etc. Our family of 5 (2 adults and 3 children, 9, 7 & 5) have stayed here a few times in the last year as well as years past. Since management changed late last fall the service has been terrible. They have changed from a "resort hotel" to a "privately owned condominium rental service".
Here are a few examples: they only clean the rooms every few days, not daily, when they clean...it's a joke, they do not refill tp, tissues, or replace towels unless you leave a note, they rarely clean the tubs. They will only sell you discount lift tix to loon if you are a condo owner, not a paying guest!!!!!
In October the alarm went off at 5:30am, we made the best of it and got an early start once we were let back into the hotel...did not ask for a discount because hey, stuff happens, right? Alarm went off next day too.
Went back in Dec, for week between xmas and new years, what a mistake! the room was awful, the bed was broken and they refused to fix it, since it is now a privately owned condo! they gave us a 10% dicount. Gee thanks!
Silly us, we went back in Feb. pool was closed for 2 days due to some slimball guests damaging the pool. Room was ok, but no toiletries refilled, I had to hunt down toilet paper! When I asked for a cookie sheet to bake my children cookies, they told me that if it was not in the room, they don't have any more. So, I took one out of the supply closet.
We were going to plan a large family gathering here for a foilage trip. Guess what, I will be looking elsewhere. Don't stay here!
- Official Description (provided by the hotel):
- The Rivergreen Resort is a great place to stay and has something for everyone! The accommodations range from a deluxe hotel room to a 2-level 2-bedroom condo, and everything in between. We are close to many of the White Mountains Attractions and 2 great ski areas. There is always something to do in the White Mountains and the Rivergreen is a great place to stay any time of year! ... more less
- Reservation Options:
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- Also Known As:
- Rivergreen Hotel Lincoln
- Rivergreen Resort Hotel Lincoln, NH - White Mountains