We recently spent 4 nights here, and I intentionally waited a few weeks before submitting a review b/c I didn't want to be rash. There are so many good reviews for this spot that I thought (and maybe still think) that it's just me that found this place to be very disappointing.
I think part of the issue for us was that we felt like we were grossly overcharged - meaning the rate we paid was not in-line with the accommodations. So for someone who paid a lot less than we did maybe they'll feel that it's worth it. We had a 2 BR unit, which was very spacious. This was terrific. But we paid Ritz Carlton type pricing for it, and aside from the large space there wasn't really anything about the resort to justify the high cost in our minds.
Why do I say this?
First, the unit we had was somewhat run down (take a look at the pics I've included) and really needs some updating. It wasn't terrible, I don't want to convey that message. In general, it was clean and just fine. But again, for the enormous price we paid we expected a lot more.
The single biggest issue with the room, and something that I still can't believe we experienced, was the outdated air conditioning units. Our room had two giant window a/c units that were controlled by a thermostat. And they were so incredibly LOUD that when they came on at night they literally woke us out of a sound sleep. It was like a jet was taking off - no lie. We tried to adjust temps so they wouldn't come on, but we either couldn't sleep b/c of the noise or b/c we were so hot. It was honestly shocking given the amount of money we had paid. I couldn't believe they didn't update the rooms to match the pricing.
The Spa they offer, while a nice attempt, is way out of whack with their pricing. It's just not a top end spa but they still charge top end prices (I don't use spa services, but my wife and daughter do). The indoor pool is dark, and looks pretty dirty on the floor (the water looked fine). And the lounge chairs around the indoor pool are old and darkened with age. Again, not terrible per se, but given what we paid it was very disappointing. The outdoor pool is small but nice. There's a very small outdoor hot tub, which unfortunately was down the few times we wanted to try it.
The men's locker room had a nice sauna and steam room, and a small, old hot tub.
The grounds are nothing special, altho the gondola ride to the top is nice.
We also had a pretty rude woman greet us when we checked in. It was one of those situations when someone speaks to you in an overly friendly voice, with a fake smile. And you know that it's fake, and under her breath she's cursing at you. It wasn't a real big deal, but just another reason why we felt like we paid way too much for what we got.
Another silly detail that I found to be representative of a place just trying to be something it's not. There's a TV right at the check-in area, and as far as I could tell the TV ran an infomercial for some bizarre product non-stop. Again, I know it's silly but after seeing it over and over for several days it kind of kills the atmosphere of a hotel trying to be a resort. It reminded me of pulling into a hotel off the highway late at night and seeing the owner watching an info-mercial. Just very strange....
So, in the end my advice is as follows:
-Really check the price you pay, and understand as much as possible about what you are getting for the price.
-Ask about the air-conditioners and try, if possible, to get a room with a modern system
-know that you are going to pay top dollar for spa services when the spa is sort of ho-hum
-the indoor pool is a bit icky
-the resort is in a convenient location in the Loon area, but beyond a ho-hum adventure park on the grounds, and the gondola, you'll probably find yourself out and about more than wanting to hang at the hotel.
So many others love it here that I do feel odd reviewing it this way. But I feel like I travel enough to have a very good perspective on getting good value, and for us it just fell way short. Too bad b/c we love this area!
- Official Description (provided by the hotel):
- A vacationer's paradise, the beauty, hospitality and convenience of The Mountain Club on Loon is unrivaled. Nestled at the base of New Hampshire's most popular ski resort, The Mountain Club on Loon offers a delightful array of amenities and activities on-site or within a very short walk. Here you will find a luxurious spa and health club, two delightful dining options, and refreshing pool and hot tub. There's also a covered parking garage available so there's no need to worry about your vehicle during your vacation. While staying at The Mountain Club on Loon, awe-inspiring views will make your everyday world a distant memory. ... more less
- Reservation Options:
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- Also Known As:
- Mountain Club On Loon Hotel Lincoln
- Mountain Hotel On Loon
- Mountain Hotel Lincoln
- Mountain Club Loon
- Mountain Club On Loon Lincoln, NH - White Mountains