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“great resort”

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Mountain Club On Loon
Ranked #8 of 20 Hotels in Lincoln
Certificate of Excellence
GreenLeadersBronze level
danville ky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great resort”
Reviewed October 17, 2012

this was a great resort. food was excellent. its so big i got lost and had to have help getting back to my room. great view from my balcony. employees were great. took a gondola ride. totally enjoyed it

Room Tip: all thr ooms are nice
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank dustytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, General Manager at Mountain Club On Loon, responded to this review, November 8, 2012
Thank you for visiting us at The Mountain Club on Loon. We are delighted that you enjoyed your visit to Loon Mountain. Chef Holland and staff are extremely proud of their culinary delights. Your comments are greatly appreciated. We hope you will think of us next time you decide to travel. Be safe and have happy holidays. The Mountain Club on Loon.
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509 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Leeds, Maine
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 16, 2012

According to the review from the New York Times 'The Mountain Club on Loon' was recently renovation with upwards of 9 million dollars spent, and I'd like to know where. We had taken the trip down to Lincoln for the fall foliage, and ended up in one of the suites. The hotel was well kept in appearances but it had the worst old building smell, we had to go down to the local grocery store and get room spray. The room was large but not whatsoever modern, there were two beds that folded out of the wall and a bed spread that hadn't been updated in 20 years, good thing we had the other room with a normal bed or we would have left. To get almost anywhere else in the hotel you had to go outside, which made it difficult with their lack of signage. There was a wedding going on that weekend which is completely understandable as to why they were so busy, but the bar staff was rude and they were out of a great deal of basic liqueur. The drink special they were running that night they were out of by 7:30! You would've thought in such a large place they would be able to plan ahead better. The thermostat in our room was either locked out or broken as well, it read 74 degrees and felt like 60, we couldn't get it warm. On the plus side they had an awesome view of the mountains, in which we could see from the balcony, and the gondola. Their food was very good, and I wish we would've taken the time to use the spa because at first glance it was beautiful. Unfortunately I think we may have set our sights a little too high given all the boasting on here, it's not a place I would recommend or return to.

  • Stayed October 2012, traveled as a couple
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Helpful?
3 Thank Candice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, General Manager at Mountain Club On Loon, responded to this review, November 8, 2012
Thank you for visiting us at The Mountain Club on Loon. We are sorry to read your words describing your time with us. At first I thought you must have stayed at another location. Yes, the property continues to be renovated, all the guest rooms have been completed, meeting rooms are in progress as is the Health Club and Spa. By December, there will have been well over $12M in renovations completed. Again, we are sorry and can only hope you will contact me next time you wish to travel through The White Mountains of New Hampshire. Sincerely, Jeff McIver GM
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Pepperell
Level Contributor
73 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 10, 2012

The Mountain Club on Loon is superb !! Scenic views, architecture that matches the view, comfortable clean rooms and plenty of amenities like pool, spa, and tram to the peak. Had great meals at the restuarant. But best of all is the staff. Immediate eye contact, big smiles and professional service all the way from everyone we encountered. This is our second stay. We will be back for more !!

Don Campbell
Pepperell, MA

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, General Manager at Mountain Club On Loon, responded to this review, November 8, 2012
Good day, Thank you for your positive comments regading your stay with us at The Mountain Club on Loon. Thank you for choosing to visit our eautiful area in The White Mountain National Forest. Our hospitlaity team takes great pride in how we earn our livings, so your vacation experience is dear to us and our families. Hope you will think of next time you decide to travel. Have safe and happy holidays from The Mountain Club on Loon.
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ct
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 10, 2012

My family and I (husband and two children ages 7 and 8) enjoyed a wonderful weekend at the recently renovated Mountain Club. Despite being very busy for Columbus day weekend, customer service was exceptional and staff went above and beyond at making our stay comfortable. The location on the mountain is great, especially during ski season. The value was very good as our price included a very good, hot buffet breakfast for all of us daily. It also included passes to Loon Adventure Center valued at $140 per day for the four of us. This included zip-lining, rock climbing, bungee jumping, bike rentals and gondola rides. We also loved the easy parking, the huge indoor pool (without being super chlorinated) and outdoor hot-tub! We also loved having the full kitchen in our room, although we did not use it for much more than cold drinks due to having a couple of restaurants on site.

I checked out a few other hotels in the area - Village at Loon Mountain, Pollard Brook, etc. and found the location and good value for the Mountain club could not be beat.

Mike, the Reservations Manager, was outstanding at handling a problem we had with our room despite the problem not being anyone's fault. He quickly and efficiently moved us to an upgraded suite and more than compensated us for the hassle.

The fall was a wonderful time to visit with the beautiful foliage and great hiking in the area. However, we are especially excited to go back and enjoy this ski in-ski out hotel during ski season and enjoying the apres-ski outdoor hot-tub when it is snowing!

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
1 Thank mommy27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, Manager at Mountain Club On Loon, responded to this review, October 22, 2012
Thank you for visiting us at The Mountain Club on Loon. We are honored to serve you. Thank you for taking time to write such a heartfelt review of your expereinces while being our guests. Your review has been shared throughout our entire operation. Next time you decide to travel, we hope you will think of The Mountain Club on Loon. For the entire hospitality team, Sincerely yours, Jeff McIver G.M.
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Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 3, 2012

Visit this hotel every year for the Highland Games and always have an amazing time. Always have wonderful friendly staff and make you feel welcome. Always exceed expectations to make each and every year better and better. Some years in the past have had a little disorganization when it comes to the restaurant, but this most recent visit the staff was great and not short handed. There was never any long waits for seating even when the restaurant was busy. Will always continue to visit this hotel in the years to come, my favorite hotel to ever stay at and always look forward to each visit once a year!

  • Stayed September 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, General Manager at Mountain Club On Loon, responded to this review, October 7, 2012
Thank you for your positive comments regarding your visit to The Mountain Club on Loon as well as The New Hampshire Highland Games. We are honored to serve you and look forward to next September and your next visit. The Highland Games are such as special event in such a great setting being hosted here at Loon Mountain. The whole three days are very special as you know. Please let us know if we can better serve you in any way, until next time please be well. Sincerely yours, Jeff McIver for the entire Mountain Club on Loon Hospitality Team and our owners group.
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Frederick, Maryland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 1, 2012

Loved this hotel, only disappointment being in the wall mounted HVAC. When it was on, I had to raise the volume on the TV. When it was off the TV was to loud, I thought I would get complaints from the room next to me! The one evening meal I had in the resturant was great, complimentary breakfast was very good with plenty of choices including lots of fruit. All staff was excellent. Though I did not experience the other offerings (skiing, ziplines, gondolas, etc.), there was plenty to do. Garage parking, great for when it snows. I understanad that the Mountain Club on Loon recently had a multi-million dollar renovation. Good job!

Room Tip: The room I was in faced north, great vistas. Opposite rooms faced the ski slopes, no opinion.
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  • Stayed September 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank theutican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, General Manager at Mountain Club On Loon, responded to this review, October 7, 2012
Thank you for visiting us at The Mountain Club on Loon. We are honored to serve you. We are sorry for the sound levels of our Air Conditioning units as they are opportunities for us to improve our guest room qualities. The problem is being addressed with many options being considered for installation prior to next cooling season. Thank you for your positive comments regarding the renovations. We hope you will think of us next time you decide to vacate, until then please be well. Jeff McIver, G.M.
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Blackstone, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2012

Short note to express my displeasure with Jim the bartender who announced last call on a Thursday night (9/27/12) at 9:25pm with 10 patrons at the Bar and then asked us to leave at 9:40pm. We all ended up finishing our drinks in the Lobby area. Not fair. Most of the patrons were here to celebrate a Wedding this weekend at the Resort. I would not be happy if I were part of the Wedding celebrants.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCOL-GM, General Manager at Mountain Club On Loon, responded to this review, October 7, 2012
Thank you for visiting us at The Mountain Club on Loon. Your comments regading our associate Jim has been investigated. Thank you for your thoughtfulness, my only suggestion would be to bring your concerns to any worthy hotel operations management team and we would have dealt with the situation immediately rather than the time it has taken in this case. Thank you and please contact me directly if you wish to discuss the matter further. My office is in the hotel's lobby so I am very assessable, my direct phone number is 603-745-2244extension 5263. We hope next time you vacation, please consider The Mountain Club. Sincerely, Jeff McIver G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain Club On Loon

Property: Mountain Club On Loon
Address: 90 Loon Mountain Rd, Lincoln, NH 03251-4303
Phone Number:
Location: United States > New Hampshire > White Mountains > Lincoln
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Lincoln
#2 Top resorts Hotel in Lincoln
#6 Family Hotel in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mountain Club On Loon 3.5*
Number of rooms: 234
Official Description (provided by the hotel):
A vacationer's paradise, the beauty, hospitality and convenience of The Mountain Club on Loon is unrivaled. Nestled at the base of New Hampshire's most popular ski resort, The Mountain Club on Loon offers a delightful array of amenities and activities on-site or within a very short walk. Here you will find a luxurious spa and health club, two delightful dining options, and refreshing pool and hot tub. There's also a covered parking garage available so there's no need to worry about your vehicle during your vacation. While staying at The Mountain Club on Loon, awe-inspiring views will make your everyday world a distant memory. ... more   less 
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Also Known As:
Mountain Club On Loon Hotel Lincoln
Mountain Hotel On Loon
Mountain Hotel Lincoln
Mountain Club Loon
Mountain Club On Loon Lincoln, NH - White Mountains

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