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“Excellent stay” 5 of 5 bubbles
Review of InnSeason Resorts Pollard Brook

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InnSeason Resorts Pollard Brook
Ranked #2 of 20 Hotels in Lincoln
Certificate of Excellence
Plymouth, Massachusetts
Level Contributor
1 review
“Excellent stay”
5 of 5 bubbles Reviewed February 3, 2014

We vacation here in September and enjoy ourselfs all the time. Friendly, courtesy, staff always willing to help us with anything even bringing up our luggage to the 3rd floor. Very well staffed and always clean.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Happyvacationet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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689 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Any
English first
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 1, 2014

For many years, Pollard Brook has been our favorite resort at Loon Mountain; we frequently make the trip all the way from New York City, just to stay there! Nearly every room includes a beautiful fireplace, whirpool hot tub (great for after-skiing), porch/balcony, new furniture, and (in the Jackman Lodge) fully equiped, modern kitchens. Pollard is extremely modern, very comfortable, clean, affordable, family friendly (while also romantic), all with an ideal location by both Loon Mountain and the center of the town of Lincoln. Also, the service is outstanding at Pollard Brook, and we highly recommend calling and speaking to Fraser (the Manager) - he's the best !

Room Tip: Talk to Fraser - He will take excellent care of you
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pine Bush, New York, United States
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

We spent XMAS week 2013 here, as our son lives about 25 minutes away in Plymouth, but his apartment is not big enough to accommodate us. This is a timeshare resort, but we rented from an owner. We stayed in the Jackman Building on the top floor, which is actually accessible on-level with the parking lot because of the way the building is built into a hill. Luggage caddies were available, which made it very easy to unload the car. There is also an elevator in the building. Our unit was right next door to the laundry facilities which was convenient. Our 2 bedroom unit was spotless and very lovely. We had a view of the mountain across the road. Nice gas fireplace in the living room. Furniture not that comfortable though. Kitchen was well stocked. Had an island with counter seating- no table and chairs. Nice gas fireplace. Master suite had a 1-person whirlpool tub in it and shower stall in bathroom. Other bedroom had 2 twin beds with the other bathroom accessible from them or the hallway. I think a double bed with a twin would be a better set up for that room.

The lodge was really nice with a huge stone fireplace and comfortable couches and chairs. Loved the huge indoor heated pool- was very clean and no strong chlorine smell. Outdoor hot tub was fun in the snow! Also, sauna in pool area was enjoyable. Used the gym every day. Very good, new equipment. Hours of operation for both the gym and pool facilities was very goo- opened early and closed late.

The other thing is the staff was very friendly and helpful. Pleasant to deal with.The cleaning crew came in every day to throw the garbage and change out the towels. Mid-week they came in to change the bed linens and to wipe down the toilets, replace everything, etc.- almost like a checking in service.

When I called about the parking lot being icy, the plow truck came immediately! Another thing is this resort is right by the town of Lincoln, so it is very convenient to get to the grocery store, the movies, restaurants, drug store, etc. We found people in the town and surrounding area to be exceptionally friendly.

Of course, if you are a skier, Loon Mountain in right down the road and we saw shuttle buses constantly coming into the resort to pick skiers up to bring them there. The resort also has some activities scheduled for each day. We decided on the snowshoe excursion into Franconia Notch. The resort provided the snowshoes if needed and the transportation and guide for a minimal fee. It was a lot of fun, but short. The ride to get there seemed longer than the activity- but it was snowing like crazy that day! They also show movies on the big screen TV in the lodge...they have Bingo, crafts, sleigh riding, snowmobiling, etc.

I highly recommend this resort. We are making plans to go back for next XMAS.

Room Tip: I always like a top floor so as not to hear above noise. The Jackman building is the newest building...
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  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaryAnn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 11, 2014 via mobile

I stay here for a week because of it's great amenities and location to nearby skiing and the White Mountains. The room was great, ok view, warm, and spacious. Housekeeping was always willing to help with a smile. Great planned activities! I stayed in the newer jackman building, rooms are newer. Enjoyed many meals at nearby Woodstock Inn. Would stay here again for sure!

Stayed January 2014, traveled with friends
Helpful?
Thank cyglfkyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 6, 2014 via mobile

The public amenities of the hotel are excellent and deserve a 5 star rating. However, our room definitely does not. The fireplace smells of gas when it is on, and the sofa, which was supposed to be a Murphy bed, is very uncomfortable.

Stayed January 2014, traveled with family
Helpful?
Thank M H P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 2, 2014 via mobile

This resort has been my family's timeshare since I was a little girl, so I've been staying here every other summer for at least 20 years now. I have always loved staying here. Our unit has always been comfortable and clean. Any small issues were fixed promptly, we've never had any major issues I can think to speak of. All units offer some sort of mountain view, and our unit is beside a stream that is pretty to look at. The grill outside our building is beside the stream which is a nice touch. I like how close to everything Pollard Brook is, and I really enjoy being able to walk down the driveway to the storybook walking trail which runs along the Pemi River down to Loon Mountain, it's a great jogging route. Everything you could need is supplied to you, and you can contact the front desk for board games or for use of tennis rackets and the like. Improvements have been made over the years which have improved the look of the units. Staff has always been helpful, and Eric the adventure director is great! The only reason I can't give Pollard Brook an excellent rating is because over the years as they've expanded things have become quite crowded, the pool especially. There are so many buildings and people now that if you want to have a day at the pool you NEED to get out there early for chairs. I think Pollard Brook should consider possibly adding in another to accommodate the growing clientele so everyone can be comfortable and happy!

Stayed July 2013, traveled with family
Helpful?
Thank littlemooose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 30, 2013 via mobile

We often come to Loon on some of the busiest holidays and have come to enjoy the friendly and accommodating services of the Pollard Brook people. Rooms are always clean and kitchens are fully equipped. The gym is among the more elaborate you find at resorts. Another great stay.

Stayed December 2013
Helpful?
1 Thank Perry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InnSeason Resorts Pollard Brook

Property: InnSeason Resorts Pollard Brook
Address: 33 Brookline Road, On the Kancamagus Highway, Lincoln, NH 03251
Location: United States > New Hampshire > White Mountains > Lincoln
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Lincoln
#3 Family Hotel in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:3 star — InnSeason Resorts Pollard Brook 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Innseason Resort Pollard Brook Hotel Lincoln
Innseason Hotel Lincoln
Innseason Hotel Pollard Brook
InnSeason Resorts Pollard Brook Lincoln, NH - White Mountains

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