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“Great Staff”

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Fireside Inn & Suites
Ranked #3 of 7 Hotels in Lebanon
6 webb terrace
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Staff”
Reviewed April 7, 2014

We were exhibitors at a small gift show held at the Fireside. The staff could not have been more friendly and helpful. When we informed them that light bulbs had burnt out in the lobby they had them replaced in less that 10 minutes. We were given a lunch menu each day and orders were taken and lunch was delivered, piping hot at whatever time we requested to our booth. Great service and really tasty freshly prepared food. All thumbs up, this is the best food and service ever at a trade show!

Room Tip: We did not stay at the Fireside.
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank dipsarus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, April 9, 2014
I agree with your title.....Great Staff.
At the Fireside Inn & Suites, we pride ourselves on the team of employees that we have grown over the years. Each one of them adds to the guest experience and without them, we would not have the product that we do. Thank you for your kind words.

Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
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    123
    63
    27
    25
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103
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • German first
  • Hebrew first
  • Any
English first
Queanbeyan, Australia
Level Contributor
10 reviews
Reviewed April 7, 2014

We enjoyed our stay, rooms comfortable and warm .Staff friendly and helpful. Easy access to Hanover for restaurants.Great location for airport connection. Restaurant was closed Sunday night but many recommended ones close by .

Stayed April 2014, traveled with family
Helpful?
Thank Journeyman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, April 9, 2014
Thank you for sharing your experience. We look forward to welcoming you back the next time you are in the area.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 26, 2014

My husband and I stayed at the Fireside Inn and had a great stay. Our room was large, clean and comfortable. We had an issue with noisy neighbors and were immediately moved to another equally comfortable room. The breakfast buffet, served in a lovely setting, was great with waffle and pancake makers available! I would highly recommend staying at the Fireside Inn and hope to return myself!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jayne3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, April 9, 2014
Thank you for sharing your experience and thoughts with us. It was our pleasure having you as our guest. We hope to be welcoming you back to the area soon.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saratoga Springs, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2014

Always difficult to find an affordable hotel in the Hanover/Lebanon area. This property has served us well 2x now. Affordable, clean, pool, restaurant, bar and a great breakfast included. Not a modern day chain, and that is sometimes a good thing. Really a nice place with nice people.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ritamc2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, April 9, 2014
Thank you for providing your feedback. It has been our pleasure to have you as our guest and we look forward to your return, hopefully in the near future.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ansonia, Connecticut
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 2, 2014

My husband and I have stayed at this hotel many times. We live in CT. This hotel is only 3 hours by car. It makes for a nice getaway. We have always experienced a very friendly and helpful check-in crew. We use their complementary breakfast. And again the staff has been very friendly and helpful, especially Tammy.

Room Tip: The first floor is easy for older guests to get around. All hallways lead to the lobby so there'...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, April 9, 2014
We are very pleased to hear that you enjoyed your time with us. I agree, Tammy is truly a gem and we are very happy to have her as part of the Fireside Team. Thank you for providing the community with your feedback. We hope to be welcoming you back to the area soon.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolcott, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 21, 2014

My wife and I frequent this area, and always make this hotel our home. Our favorite manager (Diana) and our favorite waitress (Tammy) greet us like family. As a general rule we never use hotel restaurants, but Fireside's beautifully decorated restaurant is the exception to this rule! Dinners are fantastic and very reasonably priced, and breakfast (included) is exceptional. The free-form pool and jacuzzi area is very large with plenty of room for people to relax and enjoy each other's company without tripping over other people. And an in-room massage chair (select rooms) is the perfect way to end the night. We will always make Fireside our home-away-from-home when traveling to, through, or near the area. This hotel does it right! -- Gary & Mary

Room Tip: Request a Message-Chair room!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GMVaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, April 9, 2014
Thank you for sharing your thoughts and experience with the Trip Advisor community. We appreciate your kind words and look forward to your next visit.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 6, 2014

We had an excellent stay at Fireside. Every single staff member we had contact with gave superior, friendly service. The accommodations and amenities were very good. The best part was their out-of-their welcoming to our dog! It's one of the most pet friendly hotel we've stayed at.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sander L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, February 9, 2014
Hello Sander,

Thank you for your kind words. At The Fireside Inn & Suites, we love our pets and we understand that it can be very difficult to get away when you can't take ALL your family members with you. It was our pleasure having you as our guest and we look forward to your return visit.

Sincerely,

Shawn Blanchard

Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fireside Inn & Suites

Property: Fireside Inn & Suites
Address: 25 Airport Rd, Lebanon, NH 03784-1685
Location: United States > New Hampshire > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fireside Inn & Suites 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Fireside Hotel West Lebanon

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