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“Crappy Service” 1 of 5 bubbles
Review of J L Sullivan's

J L Sullivan's
Ranked #4 of 16 Restaurants in Lancaster
Cuisines: American, Bar, Pub, Irish
More restaurant details
Restaurant details
Good for: Bar scene, Families with children, Kids, Large groups
Dining options: Breakfast, Lunch, Dinner, Full Bar, Outdoor Seating, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Lancaster, New Hampshire, United States
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Crappy Service”
1 of 5 bubbles Reviewed August 10, 2013

We are business owners here in the town of Lancaster and eat out frequently. Every time I go to pick up my take out theirs a black haired waitress that is extremely rude. We just actually ordered take out there today. The honey mustered chicken wrap and you choose a side of fries, coleslaw, or chips. We ordered a side of coleslaw and she gave us fries.. We also ordered the "Loaded fries" with sour cream. Got to work with burnt fires and cheese with no sour cream... Also of all places I chose to eat here with my family on my Birthday a few months ago. There is a sign at the door that says "please wait to be seated" My family and I stood there for 30 minutes in-tell one of us became impatient and wondered around the building for someone. (There was only one table with 3 people there so they weren't busy.) Again, We had the black haired waitress that acted like we were oppose to run and tell her we were here. She always acts like shes busy when by the looks of the empty place doesn't look like shes to busy. Could be a great restaurant if the right people were hired and had the right training. The food isn't bad if they cook it right. I mean we have eaten here at least 10 times in the past 3 months because the town doesn't have lots to offer and each time our fries were over cooked, not cooked/mushy or over cooked/uncooked burger. Also the food is very expensive.. You expect more for what your paying..

  • Visited August 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank KilkennyBuilding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

Visitor rating
    21
    33
    20
    9
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Boston, Massachusetts
Level Contributor
29 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Been There, Done That”
3 of 5 bubbles Reviewed July 29, 2013 via mobile

We ate here while staying in Lancaster. Place had a nice atmosphere and the menu looked ok. Prices were a little bit above average, especially for the quality of the food. We waited over an hour for our food. The place was somewhat busy and like someone else stated, they were understaffed. They messed up our order, which came out staggered, incomplete, cold, and sadly, after all the wait, the food was pretty much tasteless. The bread in my sandwich was not fresh and cold. Even my husban agreed, and he isn't very picky. We did not see any manager or a person in charge, no one came to check on us. Since we had 4 kids with us and had waited a long time, we never complained. Needless to say, next time we will eat at the pizza shop down the street or anywhere else.

  • Visited July 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank gsanchez_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suncook, New Hampshire, United States
Level Contributor
5 reviews
3 restaurant reviews
“Fun Irish Pub”
4 of 5 bubbles Reviewed July 24, 2013

Outdoor seating with a River View, good food, BEAUTIFUL Irish Bar - worth visiting to see it. Only one waitress on when we were there for lunch, so we had to wait.

Visited July 2013
Helpful?
Thank Lynda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashua, New Hampshire
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Very slow service/warm food”
2 of 5 bubbles Reviewed July 22, 2013

We stopped here one evening while staying in Lancaster. Place has a nice atmosphere and the menu looked good. Prices are a little bit above average. I came with my sister and 3 children. They had some kid friendly menu choices. However, I think $2 for a kids beverage in a small cup is rather pricey.

We must have waited at least 45 minutes for our food. The place was somewhat busy, I think for a Saturday night, they were understaffed. I did not see any manager or a person in charge on the premises.

The waitress NEVER checked back in to update us on the wait. It might have seemed longer if the kids didn't have electronics to keep them busy. I finished my beer and the waitress never asked me if I wanted a refill. Our food finally showed, however it must have been sitting somewhere since it was room temperature. I have a big problem with paying $11 for a burger when it's served warm. Since we had children with us and had waited a long time, we never complained.

Needless to say, the next time I will drive the 30 minutes to the next town to eat.

  • Visited July 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank trevdansmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, New Hampshire
1 review
“Slow service, bad food”
1 of 5 bubbles Reviewed June 28, 2013

We waited for 45 minutes for our food, and everyone around us waited for a very long time, too. My burger was well done (zero pink) but ordered medium. I give the burger a "D": not awful, but certainly not good. The ketchup tasted funny - like beer had been spilled into it. Waitress gave us a new one that was fine. My wife's veggie burger was just like the toaster kind from the freezer aisle. Waitress was overwhelmed. Waiting 45 mins for food at 6:30 pm when the place was less than half full (with two kids under the age of 6) wasn't a lot of fun.

  • Visited June 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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