Although off the beaten track this hotel offers quite the "bang for the buck" with spacious rooms, very comfy beds, clean quality linens (towels were thin) and an excellent hot breakfast. Great value!More
Although off the beaten track this hotel offers quite the "bang for the buck" with spacious rooms, very comfy beds, clean quality linens (towels were thin) and an excellent hot breakfast. Great value!MoreShow less
Thanks for the fantastic review. As you mentioned we are the best value in town. Each morning we offer a complimentary full hot breakfast buffet. We are looking forward to your return, see you soon.
Clean, bed good but our room had other problems. Short shower curtain, bathroom door would not close tightly and be ready to wait, wait and wait some more for hot water. The internet service was very slow.
Thank you for taking the time to write a review on TripAdvisor. We apologize for not meeting your expectations, we settle for nothing less than 100% satisfaction at the Best Western Plus of Keene. We hope you try us again so we can prove to you we are the premier hotel in the area.
This is a great hotel! Relaxed atmosphere, yet very well presented. The pool is great with lots of seating and open until 10 pm and opens at 6 am. The Irish pub/restaurant has excellent food and entertainment on Friday and Saturday nights. Great fun! It is close to all the shopping in Keene also. The hot breakfast varies each morning also,
Thank you for the fantastic review. We are glad you enjoyed our newly renovated, indoor, heated pool. We look forward to seeing your whole family again soon. Thanks again!
This is a clean, pleasant hotel that I definitely would stay at again. The staff is very friendly, the hotel is quiet and very close to central Keene and the major highways. The breakfast is a standard Best Western breakfast, plenty of choices including hot food. The room was immaculate. I really had no problems with this place but it could use a revamp. It appears to be very popular and very busy and I think that leads to the minor issues I will list. One, the carpet at the entrance to our room was a bit frayed. Two, there were several areas of the wallpaper in the bathroom where it was peeling. Three, there was some discoloration, really minor but it was there, on the tub. Note well that none of these would prevent me from staying there again but I mention them for the sake of completeness.
Thank you for taking the time to write a review on TripAdvisor. Our staff always loves to hear when their hard work and dedication is appreciated. Our housekeeping staffs training exceeds industry standards, and their hard work and knowledge shows when you enter the immaculate hotel. We hope to see you soon.
Location was close to malls, restaurants and activities. Hotel staff was pleasant and professional. Check is was prompt and courteous. We experienced two minor issues with a missing bath mat and slow draining tub but both were quickly corrected after notifying the staff.
Thank you for the great review. We go above and beyond for each guest. We hope you choose us upon your next visit to the area. Thanks again!
Let's be honest - a lot of the time traveling in New England I'm worried about how moldy the hotel room will be. This one really wasn't at all. The air conditioning system must be new or have a new filter. I got a great night's sleep, the shower was a delight. Good water pressure, and the water tasted delicious.
The hallways are clean, the common rooms are nicely set up and comfortable. I enjoyed chatting briefly with the staff.
I'd come back for sure. It was easy to get between Brattleboro, VT and Keene, NH from this location.
Very safe location.
Thank you for taking the time to write such a terrific review. We always appreciate when guests recognize our staffs dedication to making our hotel immaculate. We hope you visit us again soon. Thanks again.