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“Always a pleasure!”

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The Inn at Thorn Hill & Spa
Ranked #1 of 4 Hotels in Jackson
Certificate of Excellence
Boston, Massachusetts
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Always a pleasure!”
Reviewed April 11, 2014

Thank you again for a most enjoyable stay. As always the staff is exceptional, the meals devine, and the overall experience memorable. The new owners are dedicated to improving the property and making sure guests are completely satisfied and pampered. Thank you again Klaus and staff, and a special thank you to Gunther for an engaging conversation at dinner! Can't wait to return. Regards, Sandy & Fran C.

Room Tip: Treat yourself to the suites on the top floor.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Newenglander1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, April 14, 2014
Dear 63yrold

Thank you for your review and your kind words.
We very much appreciate your recognition of Klaus and his staff. As we all know they deserve all the credit for the experince you encountered.
It was an extreme pleasure speaking with you after dinner and I agree it was very engaging and fruitful. I am looking forward to your return visit and hopefully next time you also will have the chance to meet Heidi.

Kind regards

Gunther Zweimuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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  • French first
  • Portuguese first
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English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 28, 2014 via mobile

We recently stayed at this B&B for two nights during our spring break. Rooms were beautiful and clean, service staff were very professional and attentive, lead by Klaus. We ate one night in the dining room and thoroughly enjoyed our dining experience.. We would definitely go back. The only suggestion for improvement would be to replace the store bought cookies at tea time with something homemade.

Stayed March 2014, traveled with family
Helpful?
2 Thank Petekimberly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, April 14, 2014
Dear Petekimberly

Thank you for your kind review about our Inn. We are very happy you enjoyed your stay with us and all the services.
Your comments in regards to Klaus and our friendly staff is very much appreciated as they deserve all the credit for your experience.
We hope you will visit us again in the near future and it this time and I am looking in to your comment and recommendation in regards to the cookies.

Kind Regards

Heidi & Gunther
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 22, 2014

This was our second time we stayed at the Inn, and we cannot say enough about the friendly staff, and the nice upgrades especially the large screen TV's, and the most comfortable new mattresses. The front office staff and wait staff were extremely helpful during our stay, and our dining experience was very romantic. We enjoyed the cross-country skiing, and when returning to the Inn sitting in front of the fireplace in the lounge with a glass of wine.

We definitely will return again in the "Fall".

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 394heatherw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, March 31, 2014
Dear Heather W

Thank you for your review and we are very happy you are becoming a regular guest of ours and that you noticed all the improvements. It is very kind that you recognized our team as without them we could not do it they are the one who deserve all the credit
Looking forward to see you again in the near future.
Heidi and Gunther Zweimuller
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Bridgewater, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 22, 2014 via mobile

My husband and I recently stayed here. We stayed in Katherine's Suite . The views from the room were amazing. You could see the peek of Mt. Washington and all the white mountains perfectly. We were there for rest and relaxation and we couldn't have picked a better room. Aside from the bedroom there was also a little lounge area with a bar and couch to watch tv. All of the room are decorated beautifully in the sweet. The housekeepers did an amazing job keeping the rooms in the days we were there. The jacuzzi tub for 2 was perfect, although I would like to go back when I am not pregnant so that I can actually enjoy it the way you're supposed to.
The food available in either the lounge or dining was delicious. Not once did my husband or I think it was any less than delicious. This coming from an owner of my own catering business. It's great to know you can go stay somewhere where you can depend on the food be amazing in conjunction. We chose not to done in the dining room do to the no jeans dress code and my husband and I just wanted to go all out with relaxing and being comfortable but you can order from both menus in the lounge anyway. The lounge itself was especially cozy with 2 fireplaces and a great bar which I couldn't get any use from being pregnant (next time). I also thoroughly enjoyed the Sinatra satellite radio station on during dinner. Breakfast in the dining room was also delicious everything was great. I enjoyed how every morning we were offered the choice of a small muffin to start us off until our meal got there.
The staff was wonderful and extremely welcoming. They all did did very best to make you feel like you were royalty. Klaus did a great job making sure all of our needs were being met and asking how our day was and offered suggestions for things to do in the area.
Location of the inn was perfect not too close to the towns hustle and bustle so you were able to get that at one with nature feeling I was looking for and our drive to visit Mt. Washington was just about 12 miles which was a very short distance.
While we were there we were able to enjoy couples massages. Mine was prenatal. They did an amazing job making us feel incredibly relaxed. The room we were in for the massages was so peaceful and perfect.
Overall, we would highly recommend the Inn at Thorn Hill and we plan on going there again the experience the Inn on a warmer season to enjoy hiking and the scenery more when it's not as cold and we can use their beautiful wrap around porch with rocking chairs to soak in some sunshine :)

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Dmp31577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, April 14, 2014
Dear Dmp 31577

We would like to thank you for your review and your great comments in regards to our Inn. I am very happy you enjoyed the Katherine,s Suite as it truly is a beautiful suite with excellent views.
The detail of your review and pointing out all the services from restaurant to Spa is very much appreciated.
We hope to see you back again in the near future and Thank you very much for your review.

Kind Regards

Heidi & Gunther Zweimuller
Owner The Luxury Inn Collection
The Inn at Thorn Hill and Spa
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Marlton, New Jersey
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 19, 2014

We wanted a nice, quiet, relaxing getaway last summer and I found a voucher on living social for a 2 night stay at this place and decided to check it out. We were greeted with a warm welcome and were very pleased to find that the Inn was fairly empty and we would have all the peace and quiet we had hoped for.

We walked around the property just to check it out and it did seem like it needed a little TLC. The landscape wasn't kept up too well on the side of the property near the steps to the pool and shuffleboard court. We did not use the pool, it looked clean though- but we did enjoy the outdoor Jacuzzi. We tried to play shuffleboard as well but the equipment was broken so our game did not last too long. We had a chance to peek into the cottages and large house though and looked like it would be nice for a family reunion or a group retreat with a community style living area. We did enjoy dinner in the dining room one night and it was delicious with large portions and the cocktails were strong. The Innkeeper was friendly and stopped to chat for a bit while we enjoyed a drink at the bar. Breakfast each morning out on the deck was delicious, (with rotating choices) with a beautiful view as well- but bring bug spray though! You are in the lovely woods of NH!

We had originally wanted the Presidential Suite Room but because it was booked we decided on Gray Manor, which we did enjoy. It had bathroom views of the back property (nothing fancy), a view of the side law, and then a view of mountains in the distance from the front window. It was spacious and clean. The bathroom was nicely updated and the Jacuzzi tub was wonderful. It was convenient to have the mini fridge as well. Even in July, we enjoyed the fireplace's glow at night.

The only thing that was strange was walking from the first to second floor there was thing strange smell of bad cheese... couldn't put our finger on it but our room did not smell nor did the main area of the Inn so it was only annoying when walking up or downstairs.

The Inn itself is fairly close to downtown, Jackson Falls, and North Conway shopping so there are things to go out and about and do during the day. They are helpful if you ask for suggestions as well. Overall, we enjoyed our getaway and the Inn. Very low key, so if you are looking for something lively and busy go elsewhere but if you want a quiet retreat I would recommend maybe looking for a voucher like I did and trying this place out; otherwise, it may be a little on the higher end if you pay full price for what you are getting.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, March 22, 2014
Dear ElizabethS

Thank you very much for you review from your stay 8 month ago. As you might know we purchased the Inn July 2nd of 2013 just about the time of your stay. In regard to the comments the Inn needed some TLC at this time of your stay you are correct . One of the reason we took it over because we saw the potential but I also realized capital money needed to be spent. We are very happy to tell you that within the first 90 days we dramatically improved the property not only by improving the TLC it needed but also we installed all new Beauty rest Luxury Gel Top Mattresses the best of the best adding all new 47 inch Flat screen TV's plus high speed internet for the entire property.
This are just a few Items we are pointing out.
We very much appreciate the great comments in regards to the friendliness of staff as the truly wonderful and they deserve all the credit.
We hope to see you again in the near future and if you review the comments on trip advisor you will be able to tell about all the improvements and great comments we are getting now.
Kind Regards
Heidi & Gunther
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 3, 2014

We typically stay at the Inn twice a year. Since we first discovered it shortly after it was rebuilt it is our "go to" place in the area. We had heard that Ibby and Jim had retired so we were somewhat apprehansive but there was absolutuiey no need. Klaus (the manager) is a gem. He speant time talking to us and seemed to be available (but not intrusive) at all times. The staff was also great. We love the Mt Washuington room with it's beautiful windows and actually chose the date for our visit based on it's availablility. We both thoroughly enjoyed our dinners as well as our breakfasts. We miss Ibby and Jim but look forward to many more great visits under the new management! I do need to look for the specials I see referenced by other reviewers as our stay was fairly expensive. In fact I was surprised that dinner was not included along with breakfast as it used to be. That being said, it won't make a difference , we'll still be there at least twice a year!

Room Tip: The Mt Washington room is spectacular!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, March 4, 2014
Dear Ann043
Thank your for your review and your very kind comments about Klaus as him and his team are very committed to deliver the best experience to our customers. We are very happy you enjoyed the Dinner and your comments about the entire staff, as they are the ones who deserve all the credit for your experience.
To address the comment about the dinner included. We made a conscious decission to give the customer a choice of only Bed and Breakfast or to add the dinner package themselves. We did took the prices for B&B only down of the amount or value for the dinner for two. We believe not to force our customer in to purchasing something they may do not need but to give them a choice.
We do have ongoing promotions such as stays with dinner packages included and we will make sure to include you in this offers via e mail.
We are looking forward to host your next visit in the near future.

Kind Regards

Heidi & Gunther
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Massachusetts
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 3, 2014

The location is just off the main roads so access to everything is at hand while it is peaceful and relaxing with beautiful vies. The staff is very friendly and helpful. The Inn is very impressive as you approach from down the hill and the interior is nicely done.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spiral54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, March 4, 2014
Dear Spiral54

Thank you for your excellent review and we are very pleased that you enjoyed a peaceful and relaxing stay at our Inn.
We are looking forward to host you again in the near future.

Heidi & Gunther
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Thorn Hill & Spa

Property: The Inn at Thorn Hill & Spa
Address: 40 Thorn Hill Road, P.O. Box 800, Jackson, NH 03846
Phone Number:
Location: United States > New Hampshire > White Mountains > Jackson
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Inn at Thorn Hill & Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
"The Perfect Couples Retreat" Discover an award-winning New Hampshire spa resort in the majestic White Mountains. Our elegant AAA 4 Diamond Jackson, NH lodging offers elegant rooms, world-class dining and a luxury day spa. When you are looking for Jackson, NH hotels or a North Conway B&B, the Inn at Thorn Hill will exceed your expectations. Named by the Washington Post as "One of the Ten Most Romantic Inns in North America! ... more   less 
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Also Known As:
The Inn At Thorn Hill Hotel Jackson
The Inn At Thorn Hill And Spa

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