We really messed up staying here and are thankful we only stayed two nights instead of the three originally booked. This is a poorly run operation - little to no staff around, no way to access the indoor pool - room keys don't work and good luck finding a staff person, had to find a staff person to get ice. My husband and I were one of 3 couples for one night and the only couple the next night. The overall feel of the place is dark, musty and old. It could be quaint if run well. We were told upon arriving back from a long day of hiking that our room couldn't be cleaned because the maintenance man took all of the keys with him, so no clean room. Asked for and got clean towels, came to lobby for the afternoon tea and there was none set out - guess if there are only 2 guests it's not worth the trouble. Too many small issues added up to an overall negative experience. The only positive was the food - compliments to the chef. A waste of our money for sure and it's a shame because the location is perfect for all the White Mountains have to offer.
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