I first booked a 2 night mid-week stay and a few days later called back to get a price for a third night. The man on the phone gave me a price of $100 for the third night. I was going to check with my husband and call back but after he emphasized what a great deal that was, I agreed and reserved the third night. When we arrived at the inn, we found out from the innkeeper, Sue, that the third night had not been reserved. No problem, the room was available – for $270!! When we told her the man we spoke with reserved the room for $100, she said that was her husband and “Gary doesn’t know how to work the desk. He’s a golfer.” She repeated this several times which made us wonder what would happen to Gary later on. She refused to honor the price and said she’d split the difference with us but then offered a price that was no where near half of the difference. We reiterated that the original price should be honored and she offered the third night for $175. At this point we were tired of haggling and agreed.
We then got the tour of the Inn complete with a condescending lecture. We have no problem with there being a set of house rules but did not appreciate being treated as if we were likely to break them.
The next day we went to the front desk to book our dinner and massages. Gary was working the desk. As we’re talking to him, Sue spies us and practically runs across the room to take over for him. It was almost comical.
The room at the inn was very nice. We stayed in the Gazebo Suite. We did not experience a noise problem as others have mentioned, possibly because we were on the second floor and the inn was not busy. The 2 sided gas fireplace, Jacuzzi, and the 2 person shower were all very nice. We liked that the inn catered to adults and was non-smoking. However, the issues with the innkeeper will keep us from going back.
- Official Description (provided by the hotel):
- Creating "World Class Relaxation & Romance" is an Art. Doing it with Fun & Adventure is our Specialty! Each of our King Suites is state-of-the-art w/ Central Air, Radiant Heat, 2 Person Jacuzzi, Kohler Double Shower, Fireplace, WIFI & more. We have new, beautiful "Cuddledown of Maine" bedding in every Suite! Unwind by the waterfall in our Tropical Indoor Spa or join us in the Great Room for tea and chat by the glow of our fieldstone fireplace. Go to sleep to the sounds of the Wildcat River. Hike the Falls, Fly Fish in our back yard, Ride Horses up Mountains, Golf to your hearts delight or simply indulge in a blissful massage in the comfort of your Suite.Whatever your pleasure, experience the serenity of Jackson Village from the wraparound porch at the Snowflake Inn! ... more less
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- Also Known As:
- Snowflake Hotel Jackson