We took friends here for a special occasion and the service was absolutely horrible. It took us over three hours to have dinner, not because we lingered but because the service was that poor. Waitress acted like she was doing us a favor by coming by the table rarely. Ordered expensive wine and had to ask to have refills and had to hunt down the waitress to order a second bottle. Dessert took over 45 mins to arrive even after complaining to the manager. The manager was very rude and unhelpful. The food was good but cold by the time it got to our table. I would absolutely not return. This restaurant shares the attitude of the hotel...poor. And when reservations were made, we were told we only had the table for 2 hours! Much better restaurants in Hanover.