Stayed at the BW for 2 nights. First night we checked in there was a nasty hair smack in the middle of the bathroom floor. I realize hairs are hard to clean/pick up, etc. But this was right in the middle, totally obvious. Yuck. Didn't shower morning #1, I shower every other day. Morning #2 rolls around, and the shower head is COVERED in mold. As in so disgusting there is no way I am showering....I am not gonna be breathing in those particles. Had we had more time to get to our meeting, I of course would have asked for another room to shower in or for a new shower head. Unfortunately, off we went, un-showered. Yuck.
I did tell the person at the front desk how disappointed I was, and he comped me Best Western points even though I booked on Orbitz and don;t normally qualify for points. And he apologized. all of the above is great, but doesn't make up for no shower :-(
Lastly, one of the reasons I booked the BW is for the breakfast. Let's just suffice to say that day #2 we found a local diner instead. Oh, also, my colleagues bed was SO very loud, he literally couldn't flinch without it squeaking.More