When I first went to 401, my family and I got two cold plates and had to send them back, overall the food was pretty good. HOWEVER, I went back again with my boyfriend and we were virtually ignored by our waitress. She apparently was friends with the couple next to us and sat down with them, chatted, etc. (Very unprofessional) As someone who has worked in the food industry I was shocked not to see a manager overseeing this.
To add to it, we got stale, hard nachos that were overbaked. My haddock was also overcooked and for the price, it's totally not worth it. Overall it was a terrible experience and I will not return. Instead I'd choose the always reliable Old Salt or Ron Jillians.
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