I have had a few meals that I was unhappy with buy my husband loves the place. In particular, he loves the fresh warm bread with oil and roasted garlic they give you before dinner. Having been there many times, I am still looking for a "favorite" that I can settle on and order when I am there. He seems to love everything. I love him, so I go. : ) He is a seafood fan and more experimental in his eating than I, so perhaps that is the key here? Our waiters have been very kind to us and friendly, so that makes up for many things. If the dining room is full, I will leave next time rather than sit in the noisy bar area. Couldn't even hear my family's conversation as it was so loud in there. That same evening we ate there, in the bar area, the manager needed to seat a large party and asked us if we would move. We graciously did. He promised us free desserts if we moved and they were never offered at the end of our meal, just the check. I didn't need the calories anyway, but if you make an offer and inconvenience your customers, you should follow through.
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