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“Nice place in Franconia” 4 of 5 bubbles
Review of BEST WESTERN White Mountain Inn

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BEST WESTERN White Mountain Inn
Ranked #2 of 5 Hotels in Franconia
Copley, Ohio
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice place in Franconia”
4 of 5 bubbles Reviewed September 18, 2013

Clean, nice hotel. Little playground if you have kids. Hot tub and inside pool. Breakfast was OK= typical for Best Western hotels with hot choices, fruit, breads, yogurt, waffles, cereal, the usual. Be careful getting into the tub, my husband banged his foot on a doorstop right in front of it! Mount Washington Cog Railroad only half hour away.

Room Tip: Ask for a room on the side of the hotel without the parking lot, it will be quieter.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank retiredteacher30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
Glad you got to enjoy the nearby Mount Washington Cog Railroad! It’s one of the many attractions we refer our guests to. Offering great amenities as you’ve mentioned and referring guests to what the area has to offer is something we take great pride in. Thank you for sharing and we look forward to your next stay!

Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

548 reviews from our community

Traveler rating
    135
    197
    109
    60
    47
See reviews for
243
197
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
New York, United States
1 review
4 of 5 bubbles Reviewed September 17, 2013

Its a nice hotel to stay in to tour the place near and around the area. Its very quiet place and there are different restaurant and take out to order around. Its a clean hotel and the swimming pool is large enough to play around and cool off after a day of walking.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Norberto L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
Isn’t it great to have some peace and quiet? We want our guests to truly feel as though they’ve gotten away from it all. That’s what a vacation is all about. I’m glad you enjoyed your stay and hope you’ll come back soon!

Sincerely,
Vinkal Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lunenburg, Massachusetts
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed September 16, 2013

When I walked in at check in time, the hotel staff look flustered. I was told there were 2 wedding parties there, along with runners for some race in the area. When they asked me to sign the paperwork, I noticed that the price was significantly higher than the rate I received when booking through expedia. They were thoroughly confused, but after a while decided to give me the rate that I had on a printed sheet of paper (thank goodness I brought this with me or I would have been charged the higher price). The room was ok, but the bathroom was quite disgusting. Doesn't look like they clean it very well (brown/red stains all over outside of tub, along wall, along bath of toilet). My husband didn't want me touching anything for fear of contacting some disease! We aren't complainers, so we didn't say anything to them (besides, they look so flustered that they wouldn't have been able to do anything for us anyway). I thought the breakfast was ok (other than the bagel being hard - but that is fixed once you toast it). My husband thought everything was disgusting. So needless to say, we won't be staying there again!

Room Tip: You either have a parking lot view, or a mountain view
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
We’re sorry you didn’t enjoy your stay with us. We take cleanliness very seriously and want to make sure you feel more than comfortable in your room. If something doesn’t seem up to standard, guests can speak with our front desk and they will be happy to find you a room that better suits your needs.

Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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United States
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5 of 5 bubbles Reviewed September 16, 2013

We had our son's wedding rehearsal dinner at the hotel and many of the guests stayed at the hotel. EVERYTHING was excellent. The staff was so helpful and the rooms, pool, and location was excellent. No one should hesitate for a minute about staying at this hotel.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Betty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
Thank you for sharing your son’s special day with us! We know how nice it is to get a little extra help on those days. We look forward to being a part of your family tradition!

Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
franconia, United States
1 review
2 of 5 bubbles Reviewed September 12, 2013

It's not clear which hotel your asking me to rate? Best Western I would rate poorly. Quality Inn I would rate very good. I would only stay at Best Western if I had no where else to stay. And if I do stay there again I will NOT unpack until I got a room that did NOT smell. The people that work there and interacted with the guests where nice and tried to be helpful, but I would question the cleaning staff and management of the cleaning staff. Maybe if the manager check their work prior to allowing guest in the room the hotel would get a much higher rating. The bed was comfortable and the food was good and the food selection was good too.

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
Thanks for your review, we take the comments received here very seriously and use to improve at our hotel. We also make sure our rooms are meticulously cleaned daily to make your stay as comfortable as possible. I will bring your concerns to the attention of our staff during our next training meeting. Thank you for your feedback.

Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, NH, United States
1 review
2 of 5 bubbles Reviewed September 11, 2013

Breakfast was terrible and not hot; room was average and not what was expected; they debited my checking account twice. Also desk staff person did not know how to handle a prepaid reservation. Would not recommend the Comfort Inn in this particular location, even though it was convenient to the places we visited.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Eileen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
I believe you have mistaken us for the nearby Comfort Inn. We are the Best Western White Mountain Inn. We’re sorry you had a rough stay at your hotel. Next time you can stay with us and we will make sure that you not only get a delicious hot breakfast, but the best customer service as well.

Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rutland, Vermont
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

I had the pleasure of staying several nights at the BEST WESTERN White Mountain Inn, Franconia, NH. The rooms were clean and quiet. The staff was very helpful and accommodating.
This hotel offered the best value for a hotel room in this area and I would have no reservation in making this recommendation.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arthur R T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, September 30, 2013
Glad you got to enjoy the nearby Mount Washington Cog Railroad! It’s one of the many attractions we refer our guests to. Offering great amenities as you’ve mentioned and referring guests to what the area has to offer is something we take great pride in. Thank you for sharing and we look forward to your next stay!

Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN White Mountain Inn

Property: BEST WESTERN White Mountain Inn
Address: 87 Wallace Hill Rd, off I-93 Exit 38, Franconia, NH 03580-4900
Phone Number:
Location: United States > New Hampshire > White Mountains > Franconia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Franconia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN White Mountain Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN White Mountain Inn is an outdoor enthusiast's dream! Located in Franconia, this New Hampshire hotel proudly offers the best in customer service and amenities at an affordable rate. Guests staying at this Franconia inn will be a short distance from Cannon Mountain Ski Park, Loon Mountain Ski Resort and the Wildcat Mountain Ski area. Other nearby outdoor activities include hiking, biking and golf. Favorite attractions in Franconia include the Mount Washington Auto Road, Mt. Washington Cog Railway and Santa's Village. This Franconia, New Hampshire hotel offers spaciously-appointed guest rooms, each complete with high-speed Internet access and cable satellite television. This 100% non-smoking hotel features a complimentary hot breakfast each morning. Additional amenities at this New Hampshire inn include an larhe heated indoor swimming pool and hot tub, fitness center, steam room and guest laundry. Business travelers will appreciate the hotel's business services and meeting facilities. Pets are welcome with restrictions. For superior customer service and a convenient location in Franconia, New Hampshire, make a reservation at the BEST WESTERN White Mountain Inn! ... more   less 
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Also Known As:
Best Western White Mountain Hotel Franconia
Best Western Franconia
Franconia Best Western
Best Western White Mountain Resort
BEST WESTERN White Mountain Inn Franconia, NH - White Mountains

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