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“a positive experience”

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Best Western White Mountain Inn
Ranked #2 of 5 Hotels in Franconia
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“a positive experience”
Reviewed September 21, 2012

Hotel is clean. For an unknown reason, my booking through Best Western Web reservation was not found, probably because it was its first day online. The young lady at the reception desk was quite helpful to resolve the confusion at ease. Bravo!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 26, 2012
Thanks for your review and the kind words about our staff! We’ll be sure to pass along the praise and we hope to see you again.

Sincerely,
Tina Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Melville, New York
Level Contributor
88 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 20, 2012

Nothing fancy. Was fine for the one night. Close to what we needed it for. Rooms were average. But clean. Hotel was quiet. Beds were a little tough. Pack and play was a little dirty when we got it but otherwise no big complaints.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hdogiakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 26, 2012
Thank you for reviewing our hotel. We are currently in the process of improving our property to make it even better for our guests, so please stay tuned!

Sincerely,
Tina Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 17, 2012

We booked two rooms. The AC/heat unit did not work in one of them. They could not fix it Friday night and did not try to do so Saturday. They did ask if we wanted to move but given the forecast we opted to stay so that we were next door to one another. However, we did get $25 off the cost of one room without even asking, a nice touch.

The decor is a bit tired, but the TV was new. Breakfast was typical for such a place. The indoor pool and hot tub are a huge plus and rare at such a property. (Pool is quite large.) The exercise room was also 'good enough'. The lobby area has couches and tables, great for chatting or, in our case, playing games.

WiFi is free and the signal was strong. BTW, cell coverage is available for Verizon in the area but not for AT&T. Bottom line: I would only come back if the Franconia Inn was booked and not a LOT more money.

Room Tip: Rooms on east side are away from I-93. First level rooms get noise from people walking above but not...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 26, 2012
Hi there,

Thanks for understanding while we tried to work through your room issue. We are glad you enjoyed our amenities and we were more than happy to provide you with the discount. Thanks for reviewing our hotel and be sure to stop in to see us next time you’re here!

Sincerely,
Tina Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, British Columbia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 9, 2012

My husband and I travelled through Maine and New Hampshire in August and experienced many hotels. This hotel was clean, and contained the basic amenities but I found the room and the decor dark and uninviting. I have allowed for the fact that they were under renovations at the time, however, there was nothing bright and welcoming in my experience. The reception was friendly, although when I went to pour 2 cups of complimentary coffee, the dispensers were empty. We were not aware that the front doors of the hotel were locked after a certain time (9PM I think) and we were lucky to have arrived just before that time after travelling all day. There was enough of a variety of food for breakfast, but it was not as satisfying as other hotel breakfasts we had had on this trip. Overall, it was okay, but not a memorable place to stay. Perhaps it will improve after the renovations are complete.

Stayed August 2012, traveled with family
Helpful?
Thank chipsbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 11, 2012
Thank you for bearing with us as we complete our renovations. We are making improvements throughout the hotel and think you will be pleased with the finished product. We are happy to hear you were pleased with our friendly staff. Hope to see you again in the near future!

Sincerely,
Tina Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buckhannon, West Virginia
1 review
Reviewed September 9, 2012

The hotel was very clean and pleasant. The staff was very helpful and polite throughout our stay. They took my allergies into consideration and prepared the room for them. Staff helped me make a reservation at our next stop on the trip.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 11, 2012
Thank you for the review! Our staff is always willing to go the extra mile to ensure our guests have a wonderful experience. We look forward to seeing you next time you’re in the White Mountain area!

Sincerely,
Tina Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
543 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed September 4, 2012

The Best Western White Mountain resort is located in Franconia New Hampshire which is a very desolate area. Its a few miles to anything from this hotel.
The hotel itself is nice. Good pool area, breakfast in the morning the rooms are comfortable.
That being said, $144 per night was WAY over priced. Maxing out at perhaps $100 would have been easier to swallow.
Its not a bad place, But definately overpriced and its off the beaten path.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRVEGAS711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 6, 2012
Thanks for the review, we’re glad you enjoyed our amenities! If you’re concerned about nearby dining options, there are many great restaurants in Littleton, which is just a short drive from our hotel. Next time you are in our area feel free to ask our front desk staff for some dining recommendations and we’ll be sure to help you out.

Sincerely,
Tina Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2012

We stayed 1 night at this hotel and arrived passed 11:30 at night. We were pleasantly surprised not to see anyone at the front desk but quickly reassured after reading the message stating to pick up the phone for assistance for late arrivals. A friendly clerk assisted us with our check-in and everything was completed promply. The room was clean, breakfast was complete with fruits, yogourt, cereals, toast,etc. that can be enjoyed either in eating area (wich is rather small) or in the lobby where extra tables and couches are set up. Service for check-out was very quick as well.
I recommend this hotel! Mariane from Montreal

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariane751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at Best Western White Mountain Inn, responded to this review, September 5, 2012
The BEST WESTERN White Mountain Inn management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the White Mountain area! Thanks and looking forward to seeing you again soon.

Sincerely,
Tina Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western White Mountain Inn

Property: Best Western White Mountain Inn
Address: 87 Wallace Hill Rd, off I-93 Exit 38, Franconia, NH 03580
Phone Number:
Location: United States > New Hampshire > White Mountains > Franconia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Franconia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western White Mountain Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN White Mountain Inn is an outdoor enthusiast's dream! Located in Franconia, this New Hampshire hotel proudly offers the best in customer service and amenities at an affordable rate. Guests staying at this Franconia inn will be a short distance from Cannon Mountain Ski Park, Loon Mountain Ski Resort and the Wildcat Mountain Ski area. Other nearby outdoor activities include hiking, biking and golf. Favorite attractions in Franconia include the Mount Washington Auto Road, Mt. Washington Cog Railway and Santa's Village. This Franconia, New Hampshire hotel offers spaciously-appointed guest rooms, each complete with high-speed Internet access and cable satellite television. This 100% non-smoking hotel features a complimentary hot breakfast each morning. Additional amenities at this New Hampshire inn include an larhe heated indoor swimming pool and hot tub, fitness center, steam room and guest laundry. Business travelers will appreciate the hotel's business services and meeting facilities. Pets are welcome with restrictions. For superior customer service and a convenient location in Franconia, New Hampshire, make a reservation at the BEST WESTERN White Mountain Inn! ... more   less 
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Also Known As:
Best Western White Mountain Hotel Franconia
Best Western Franconia
Franconia Best Western
Best Western White Mountain Resort
Best Western White Mountain Inn Franconia, NH - White Mountains

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