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“Great location for Top Notch Triathlon, charge extra for kids over 12”

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Best Western White Mountain Inn
Ranked #2 of 5 Hotels in Franconia
Syracuse, New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location for Top Notch Triathlon, charge extra for kids over 12”
Reviewed August 8, 2011

We were in town August 5th-7th to watch our son compete in the Top Notch Triathlon. It was very convenient to the start line, and easy to get to the other sections of the race. The room was rather small. The bed closest to the window was only a few inches away from the air conditioner. We had our son sleep in that bed by himself and piled pillows on the edge of the bed by the a/c so it didn't blow directly on him all night. Other than that the room was fine. We had an awesome view of the mountains from our window. We didn't use the pool, but went down one night check out the hot tub. It is very small, the kind you would have at your own house. It only held about 4 people and was full, so we didn't end up using it. There were only a couple restaurants in Franconia, so we drove to Lincoln a couple of times to eat. It took about 20-25 minutes and there were many restaurants to choose from. My only real complaint about the hotel was the fact that we were charged an extra $10. per night for our 15 year old son. I have never paid extra for a child at a hotel. They consider anyone over 12 to be an adult and charge for more than 2 adults in the room. That really bothered me. For that simple reason, I probably would not stay there again.

Room Tip: Ask for a room that faces the mountains. You'll get a gorgeous view!
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hteb5762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Rhode Island
Level 6 Contributor
127 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed August 8, 2011

We took a weekend trip to NH at the invitation of family who had already booked their portion. We felt it was more important to stay with them even, though we probably would have searched a bit more for something different. The picture is deceiving . It is not off on the side of a mountain. It is yards from busy highway 93. That isn't all bad. The room was clean,the bed comfy and it comes with a microwave,fridge and continental breakfast. It has a hot tub and an indoor pool. Did not have much contact with staff,but front desk was helpful and friendly. After our initial reaction,we agreed we would certainly stay here again.

Room Tip: Ask for rooms that end evenly. Those have a nice mountain view.
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank napatree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waltham, Massachusetts
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2011

We just booked a 2-night stay at the Best Western White Mountain Resort and we were looking for pet-friendly hotels. Of the listed properties in the Franconia area, this looks the BEST, despite the severe ratings of other travellers! Vic and Tina, staff of the property, have already gone above and beyond in helping to arrange our last minute dog-friendly weekend! We need to switch rooms in between our stay, but after speaking with both Vic and Tina, that is fine with us! We normally travel to Bed & Breakfasts or 4-5-star resorts, but the customer service afforded from these staff members is 4-5-star in our book already! We're going to the area for the beauty of the area! If this hotel is as bad as some reviews had made it out to be, then I can't imagine it would stay full as it is now! We are so looking forward to this weekend away! Thanks Vic and Tina!!!!

  • Stayed July 2011, traveled as a couple
    • Value
    • Service
Helpful?
Thank sully44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanford, Maine
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 7, 2011

My stay at the Best Western in Franconia has always been good, however, my recent stay was even better. The beds were more comfortable and the rooms had newer furniture and a flat screen TV. The breakfast was also hot and had more variety than it did in the past. Even though the rates seem high, they are actually lower than those of comparable hotels in the area.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank sk51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level 6 Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed July 6, 2011

This hotel was a bit of a disappointment to us. We have stayed at many Best Western motels and generally find them fine. This one is old and in need of refurbishing. We had three rooms booked, and two of them had strong odor from deodorizer. The third room had a different odor that was really offensive. We noticed that the motel is very pet friendly and we think that we were given rooms that are used by pet owners. We asked for the problem to be corrected. The housekeeping staff did try to correct the issue, but the results were not satisfactory. At first, the third room also smelled like deodorizer, but by the next morning the other odor was back. To be fair, everyone working tried to meet our needs and was friendly. The breakfast offered was quite good and the bathrooms in all three rooms were spotless. However, I would not stay here again if going back to the area.

Room Tip: Ask ahead of time for a room that is not usually used by pet owners.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank thebusyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knowlton, Canada
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 12, 2011

I have read some negative reviews of this hotel. But we have stayed there three different times on our trips to the White Mountains and have always been satisfied. I always book early to get the best rate and I have had a hard time finding another hotel with better value for what you pay.

Yes the rooms are a little on the small side and it is a bit older but it is perfect for what we want. Plus the staff have always been very friendly and helpful.

I would definitely recommend this to anyone.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheRealCptKirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, Front Office Manager at Best Western White Mountain Inn, responded to this review, June 17, 2011
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franconia, New Hampshire
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 7, 2011

The space of the room is not big since the bed occupy most area, but it is not too bad. The price is slightly above 100 bucks included tax and continental breakfast. Basic amenities such as shampoo, conditioner, soap, coffee machine and hair dryer are included. However, I think some small bugs get through the net after I opened the window, but I dont think it is a problem if you keep the window closed. The view is pretty nice too. I would recommend this hotel if my friend is visiting the white mountain!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank clam6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, Front Office Manager at Best Western White Mountain Inn, responded to this review, June 17, 2011
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western White Mountain Inn

Property: Best Western White Mountain Inn
Address: 87 Wallace Hill Rd, off I-93 Exit 38, Franconia, NH 03580
Phone Number:
Location: United States > New Hampshire > White Mountains > Franconia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Franconia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western White Mountain Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN White Mountain Inn is an outdoor enthusiast's dream! Located in Franconia, this New Hampshire hotel proudly offers the best in customer service and amenities at an affordable rate. Guests staying at this Franconia inn will be a short distance from Cannon Mountain Ski Park, Loon Mountain Ski Resort and the Wildcat Mountain Ski area. Other nearby outdoor activities include hiking, biking and golf. Favorite attractions in Franconia include the Mount Washington Auto Road, Mt. Washington Cog Railway and Santa's Village. This Franconia, New Hampshire hotel offers spaciously-appointed guest rooms, each complete with high-speed Internet access and cable satellite television. This 100% non-smoking hotel features a complimentary hot breakfast each morning. Additional amenities at this New Hampshire inn include an larhe heated indoor swimming pool and hot tub, fitness center, steam room and guest laundry. Business travelers will appreciate the hotel's business services and meeting facilities. Pets are welcome with restrictions. For superior customer service and a convenient location in Franconia, New Hampshire, make a reservation at the BEST WESTERN White Mountain Inn! ... more   less 
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Also Known As:
Best Western White Mountain Hotel Franconia
Best Western Franconia
Franconia Best Western
Best Western White Mountain Resort
Best Western White Mountain Inn Franconia, NH - White Mountains

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