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“Clean and well equipped”

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Crotched Mountain Resort & Spa
Ranked #1 of 1 Hotels in Francestown
GreenLeadersBronze level
Moncton, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean and well equipped”
4 of 5 bubbles Reviewed November 1, 2012

The 2 bedroom condo was roomy, very well equipped and clean. We had read the details so knew to take "fake logs' for the fireplace, though the on-site prices for them were good. Tavern is misnamed - food is more of a "dining experience" though pub food was available also. It was delicious and very affordable. Make sure you check the dates for the "2 fer"...incredible prices on dinners for 2 and only $7.00 for a bottle of enjoyable wine. Mandy was a terrific server. Compliments to the chef!

Looking forward to the construction of an exercise room and indoor pool - only have the great outdoors now:)

Golf is a terrific price for the beautiful, challenging course. Do take a cart! It's vey hilly.
Staff was friendly and efficient.

The one thing we'd do differently, ask for an upstairs unit so we'd get more natural light. Had to have lights on even on sunny days.

We'll certainly be back.

Room Tip: Upstairs, corner rooms would give more natural light. Ask if you have a private hot tub...not everyo...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mctblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, November 9, 2012
I'm so happy you enjoyed your stay at our resort. Thank you for your lovely posting and I hope you are able to visit us again soon.
I have also sent you a personal thank you to your email address. -Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

194 reviews from our community

Traveler rating
    124
    51
    9
    3
    7
See reviews for
74
71
6
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Philadelphia
2 reviews
5 of 5 bubbles Reviewed October 17, 2012

The resort boasts 24-rooms each with its own entrance. The beautiful decor adds to the spacious rooms. They come equipped with fireplaces and/or hot tubs. For a skier or golfer, this property offers a difficult choice as to which to do first! Tonight, as I sit on my deck, the surrounding silence is serenity. Make sure to check this place out when planning your next trip to New England.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, October 23, 2012
Thank you so much for your positive comments. Our location certainly lends itself to peaceful tranquility. I'm glad you were able to unwind and relax.
I hope you can visit us again soon. -Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Massachusetts, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

Every year we go to Crotched Mountain for our anniverary. This year was the best ,the rooms were being redone and what a wonderful job they have done. The staff was so good to us they accomadated us in every way The rooms were clean as always and the food was great at the tavern,we will be going back again next year,highly recommed it .Always quiet there and the utmost respect is given for your vacation Yours Truly Dennis from Mansfield

Room Tip: They are all good
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, October 16, 2012
Thank you so much for your wonderful remarks! I'm so happy that you enjoyed your stay and that our staff is so accommodating. It's definately a small world as you live in my home town!
Thank you again and we look forward to your next visit. -Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

We used some timeshare points and stayed in 2B a one bedroom on second floor with a deck and our own outdoor spa. Was wonderfully quiet location and nicely kept. Had a wood burning fireplace (although you had to use those fake logs you could buy at front desk for $5.00 each). The staff was very friendly and helpful. The on site restaurant had the most outstanding clam chowder! We ate there all four nights of our stay and Kelsey our server was fantastic. All food was excellant and the prices were reasonable. Would stay there again for sure!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, October 18, 2012
I am so please you enjoyed your stay with us and your meals and server were excellent as well. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

We have stayed at this property three times since my son is a student in the area. The staff are very helpful and really work to make sure you have all that you need. My kids love the game room upstairs in the reception building. Units are large with lots of space for all of us. There is a nice menu at the hotel restaurant and the food is always good.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LauraS1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, October 5, 2012
Thank you so much for your positive comments. I am pleased you enjoyed your stay and that the staff was helpful to you. I hope you can visit us again. When you do, let us know how we can be of service to you.

I have also sent you a personal thank you to your email address.

Thanks again! -Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, New Hampshire
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

Perfect place to relax and unwind. The fireplace and hot tub added to the ambiance for a romantic weekend getaway. The property was well maintained, room was very clean, and the location is perfect, tucked away from any hustle and bustle. We didn't eat at the restaurant (cooked in room) and checked out via text- so have little knowledge of the service.
The ONLY complaint we had was the bed. The mattress was way too soft and sagged in the middle. We both had backaches- but thankfully a hot tub to ease away some of the ache!! I highly recommend this place- but avoid unit 2D until they replace the mattress. (hopefully others are better, we only stayed the once).

Room Tip: The mattress in 2D was awful on 9/29/12. Otherwise room was fantastic, very quiet!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ktnhtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, October 2, 2012
Thank you so muh for your positive remarks. I am pleased that you enjoyed your stay and were able to relax while you were here. We are in the process of replacing our mattresses so thank you for letting us know about 2D. I hope we can see you again in the future.
I have also sent you a personal thank you to your email address. -Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, Massachusetts
1 review
5 of 5 bubbles Reviewed September 29, 2012

My family owns property in the area, so the location was perfect. The staff created a very friendly, informal atmosphere that made us feel welcome. Considering the excellent condition of the condo, we were amazed at it's age. Housekeeping and maintenance are among the best I have seen in my over 20 years of timeshare travel. Toll Booth Tavern added to our experience with great food, convenience, and hospitality. Finding a private "hot tub" overlooking the woodlands was an unexpected bonus. It all added up to a very relaxing week away.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaForbes, General Manager at Crotched Mountain Resort & Spa, responded to this review, October 2, 2012
I am pleased you enjoyed your stay with us. It's especially gratifying to read your comments regarding housekeeping and maintenance. I have forwarded them to the respective department heads. Please keep us in mind for a future stay!
I have also sent you a personal thank you to your email address.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crotched Mountain Resort & Spa

Property: Crotched Mountain Resort & Spa
Address: 740 2nd Nh Tpke N, Francestown, NH 03043
Phone Number:
Location: United States > New Hampshire > Francestown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Francestown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crotched Mountain Resort & Spa 3*
Number of rooms: 24
Official Description (provided by the hotel):
Crotched Mountain Resort is a timeless retreat where once a toll was collected from traveling stagecoaches and wagons located just 60 miles from nearby Boston. 24 spacious one and two bedroom suites are like your home away from home, featuring fully equipped kitchens and fireplaces in the living area. The resort also features an outdoor swimming pool, two Har-Tru clay tennis courts, a community hot tub and casual dining at the on-site restaurant Toll Booth Tavern. Experience the most charming location in New England. Designed to be your own private hideaway, Crotched Mountain Resort is absolutely perfect for romantic getaways, family vacations, ski trips and golf outings. ... more   less 
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Also Known As:
Crotched Mountain Resort And Spa
Crotched Mountain Hotel Francestown

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