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“Poor Security” 1 of 5 bubbles
Review of Hampton Inn Dover

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Hampton Inn Dover
Ranked #1 of 5 Hotels in Dover
Certificate of Excellence
Boston, Massachusetts
2 reviews
“Poor Security”
1 of 5 bubbles Reviewed June 26, 2013

Stayed at the Hampton Inn to attend my nephews graduation. Multiple cars broken into and lots of items stolen. Hotel was a little dated inside and I received a non-empathetic answer about how the vehicles are not the hotels responsibility. Security and well being of the customers belongings does impact my stay as I assume it does for others. Staff seemed well trained on this answer making me believe this situation has happen before. I stay in Dover NH a lot for work but will not stay at this location anytime soon. Beware!!!!

  • Stayed June 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Jay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra R, General Manager at Hampton Inn Dover, responded to this review, July 6, 2013
Jay,

Thank you for taking the time to share feedback on your recent stay at our hotel. I sincerely apologize for the unfortunate events that took place during your time with us and assure you that my number one priority is the safety and security of every guest. We have handled the situation with the help of local authority and will do everything we can to prevent similar situations moving forward. Again, we apologize for any inconvenience this may have caused you and hope you will continue to stay with us while visiting the area in the future. If we may be of any additional assistance or if you would like to discuss the situation further, please do not hesitate to contact our offices directly.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    250
    114
    34
    17
    4
See reviews for
179
90
14
86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cheshire, United States
1 review
5 of 5 bubbles Reviewed June 24, 2013

This hotel was centrally located for our need. The pool, business office, rooms, lobby and breakfast were FANTASTIC! But most of all the STAFF was EXCEPTIONAL - The only downside was the price - It was a little steep for NH.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Cherie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra R, General Manager at Hampton Inn Dover, responded to this review, June 26, 2013
Thank you Cherie for your review of the Hotel and Staff. We are happy that you enjoyed your stay and that our staff was exceptional. We appreciate your Business and look forward to your return visit to the Dover Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheldon Junction, Vermont, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

From the first smile at check in and a warm cookie to munch on; you will enjoy every minute of your stay. This hotel hits all the marks. Rooms are large and well appointed. Pool in perfect and the breakfast area is spacious with lots of choices from muffins to fresh fruit.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Fredthefed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level Contributor
93 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

Stayed at the Hampton Inn in Dover while in town for business. I was very happy with my stay. The room was typical for this chain. Beds are comfortable. The room is very clean and the bathroom is also clean and functional. The breakfast room is large and comfortable. Finally, the pool was very nice and well maintained.

The hotel is well located; it is close to all major restaurants.

I would stay there again. A safe bet.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JoeDassin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra R, General Manager at Hampton Inn Dover, responded to this review, June 8, 2013
We are glad you chose to stay with us in Dover. We appreciate your Business and look forward to your return. Have a great weekend.
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Aliso Viejo, United States
1 review
3 of 5 bubbles Reviewed June 4, 2013

Hotel clean, staff friendly. Other than that nothing special. Breakfast wraps up at 10 for those who like to sleep in. No bar or in room fridge. Walking distance to food and other services, near fwys.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Charlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra R, General Manager at Hampton Inn Dover, responded to this review, June 8, 2013
We are glad you enjoyed the Hotel's cleanliness and staff. We do have a limited number of mini fridge that we can put in guest rooms upon request. We are conveniently located across the parking lot from the 99 Resturaunt Bar and grill. We do appreciate your business and hope the next time you are in the area you will chose to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 29, 2013

as always, we are please with Hampton, we have stayed in Hilton properties for many years all over the world and have been satisfied, that's why we keep coming back, they always treat us well and with respect, no matter where we are in the world

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank clocker41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra R, General Manager at Hampton Inn Dover, responded to this review, June 8, 2013
We appreciate your commitment to the Hilton Brand hotels. We are very glad you stayed with us in Dover and hope you will return the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

Second time staying at the Hampton Inn (again because the Homewood Suites was more expensive than usual). The front desk staff here is great. Every single person at the desk is friendly and helpful. The beds are super comfortable and the bedding is very nice and soft. The location is easy for getting into Dover and getting on the highway for exploring other parts of the city. My non-feather pillows were waiting for me when I got there (much appreciated). The hotel is really dry and the a/c unit is medium loud but works great. Lots of options for breakfast. Wish there were more fruit choices. But you can eat healthy here if you want. Room was very clean.

Room Tip: Our room faced the front of the hotel. Heard the wedding party coming and going on one of the night...
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra R, General Manager at Hampton Inn Dover, responded to this review, June 8, 2013
Thank you for your review of the Hotel. We look forward to your return visits and always make sure your special request are met.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Dover

Property: Hampton Inn Dover
Address: 9 Hotel Dr, Dover, NH 03820-2171
Phone Number:
Location: United States > New Hampshire > Dover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dover
#1 Family Hotel in Dover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Dover 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
We are centrally located close to the beaches, malls & outlets, airports, mountains. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Dover Hotel Dover
Dover Hampton Inn

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