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Comfort Inn & Suites Dover
Ranked #4 of 6 Hotels in Dover
Certificate of Excellence
Barrington, New Hampshire
1 review
“Review of hotel”
Reviewed February 28, 2014 via mobile

Reasonably priced at $119. Decent size rooms. The whole reason we chose this hotel was for the indoor heated pool. The heater was broken, so the pool was freezing. Our bed had food under the blankets. So just before midnight we called to inform them and she suggested we could go down and get sheets or we could change rooms. We could change the sheets on our own bed.maybe house keeping only works during the day

Stayed February 2014, traveled with friends
Helpful?
Thank Beckym1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, March 13, 2014
Thank you for taking the time to share your feedback regarding your recent stay.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank you,
Kayle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
New York City
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 16, 2014

Stayed at this hotel during our summer (2013) trip through New England. Good location, nice rooms, great breakfast (with hot items including eggs, waffles, sausage, etc.). There is an indoor pool (heated) and restaurants nearby to drive or walk to. There is a family restaurant right next to the hotel (just walk through the parking lot). The drive time to the beginning of the White Mountain region is just under 1.5 hours (i.e., to the town of Conway). We'd definitely stay here again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank NYCBX1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, February 19, 2014
Thank you for taking the time to share with us your positive feedback regarding your stay at the Comfort Inn & Suites, Dover, NH.
Since your last stay, we had started our renovations. We would love for you to come stay and experience all the new upgrades!

Best Regards,
Kayle Lyle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 12, 2014

Most of the hotels in Dover are owned by the same owners. All appear to be very clean and well run. Stayed here for a hockey tournament, staff was great and accommodating, booked a double room, forgetting that at the time NH was not all smoke free. Management quickly moved us to a non-smoking king, which was great.

Room Tip: NH is all smoke free now
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChasMcM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, February 19, 2014
Thank you for taking the time to share with us your feedback regarding your recent stay at the Comfort Inn & Suites, Dover NH.
We're glad to hear you had enjoyed your stay with us!
We hope to see you again soon!

Best Regards,
Kayle Lyle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlett, New Hampshire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 7, 2014

We booked two nights in advance at this hotel and when we checked in we were told that only the first night they could accommodate us with a non-smoking room. Since my wife is allergic to cigarette smoke and we have a young boy, we knew we couldn't stay there the second night. While we were walking to our "non-smoking" room the hallways stunk of cigarette smoke. Unlike many hotels that have smoking and non-smoking rooms, this hotel had smoking rooms next to non-smoking rooms. So the smell of cigarettes filters into their non-smoking rooms from the next door room.

Don't stay here unless you are OK with sleeping in a cigarette smoke environment.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, February 20, 2014
Thank you for taking the time to share with us your feedback.
We have in tact a ventalation system that exhausts lingering effects of odor caused by the smoking rooms. We also have neutralizers stationed through out the hallways as well. We are currently going through renovations and will actually be eliminating the majority of the smoking rooms.
We hope you would reconsider staying with us in the future.

Best Regards,
Kayle Lyle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago Ridge, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2013

Overall the stay was great, whenever I come in Kelly is incredibly pleasant! The one downfall was when I checked in, normally Kelly has all my paperwork and keys made up, however on this stay a different women was at the counter she said he name was either Kayla or Kayleigh. This check in process was much slower than normal, she didn't have my keys ready or my paperwork printed, just some things that Kelly normally goes out of her way to do to make sure guests are happy, and do believe I noticed!

Other than that, the staff if great, my room is always clean, and I always make sure to stop by the jacuzzi!

Room Tip: The suite with the separate room for the bed is the best!
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank john2james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, January 2, 2014
Thank you for taking the time to share with us your feedback regarding your recent stay at the Comfort Inn & Suites, Dover NH.
We apologize if your checkin process seemed slower than usual when you had arrived. We try to have registration cards printed and ready to go prior to arrival.
We're glad to hear Kelly was helpful!

Best Regards,
Kayle Lyle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton, Connecticut
1 review
Reviewed December 8, 2013

Loved this super clean and pet (and people) friendly hotel!! A great price, convenient location and professional staff. Nice touches like pillow selection and fresh baked chocolate chip cookies. Almost as good as home!

Room Tip: Pets allowed, lovely staff, pretty lobby, fresh clean rooms, restaurants within walking distance en...
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, December 15, 2013
Thank you for taking the time to share your feedback regarding your recent stay at the Comfort Inn & Suites, Dover NH.
We're glad to hear you enjoyed your stay.
We can't wait to have you back soon!

Best Regards,
Kayle Lyle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laconia, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 12, 2013

We recently celebrated my daughter's wedding in Dover and had most all of the out-of-town guests stay with us at the Comfort Inn. They were completely efficient in setting up a block of rooms for people to register with and made certain that guests were greeted well on arrival. Kelly and the rest of the front desk staff were amazing with directions and with sorting out any minor issues and questions our guests had.
Rooms I visited were all super clean, as were the hotel common areas( Our wedding party visitors sort of dominated the breakfast area for a time. LOL). Beds were comfy and baths were nicely appointed for a two night stay. Items like extra towels or exchanging a faulty iron were no challenge to the staff. Every staff member we met, including housekeeping, were cheerful and made it a point to say hello and ask if there was anything they could help us with. I must say that this hotel sure made us all feel very welcome. I would definitely recommend this hotel to anyone traveling to the NH seacoast region or UNH as a great spot to hand your hat.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, November 13, 2013
Thank you for taking the time to share your feedback.
I'm happy to hear we had met all your accommodation needs during your daughters wedding weekend.
We hope you allow us to accommodate your lodging needs in the future!

Best Regards,
Kayle Lyle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Dover

Property: Comfort Inn & Suites Dover
Address: 10 Hotel Dr, Dover, NH 03820-2140
Phone Number:
Location: United States > New Hampshire > Dover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dover
#4 Family Hotel in Dover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Dover 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn And Suites Dover
Comfort Inn & Suites Dover Hotel Dover
Dover Comfort Inn
Comfort Inn Hotel Dover

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