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“country charm”
Review of Mary Ann's Diner

Mary Ann's Diner
Ranked #1 of 71 Restaurants in Derry
Certificate of Excellence
Cuisines: American
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
methuen, ma
Level 3 Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“country charm”
Reviewed April 19, 2013

This is a Derry icon. Never had a bad meal. Sometimes very crowded, but for good reason. My husband and I eat here regularly.

Visited January 2013
Helpful?
1 Thank Jeanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 reviews from our community

Visitor rating
    133
    74
    21
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level 4 Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Go at lunch for breakfast!”
Reviewed April 11, 2013

Definitely one of the best breakfast diners around and fantastic service. For the kids, always great to order the Mickey Mouse pancakes while my personal favourite are the omelettes with the home fries

Visited March 2013
Helpful?
Thank canuckaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londonderry, New Hampshire
Level 4 Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“long time customers”
Reviewed April 10, 2013

You can't go wrong at Mary Ann's. The food is good, the place is fun, and the service is terrific. Yes, the wait on weekends can be uncomfortable in the colder months, but it's all part of the mystique.

Visited February 2013
Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherst, New Hampshire, United States
Level 6 Contributor
550 reviews
363 restaurant reviews
common_n_restaurant_reviews_1bd8 383 helpful votes
“Best That You Arrive "On Empty" and With Friends”
Reviewed April 8, 2013

Derry has a lot of places to quench your hunger, Mary Ann's has a huge reputation for the best place to get breakfast in Southern New Hampshire, (and northern Mass). They have a large parking lot in back, but not large enough ... note, if you park there you have to leave by continuing to the south as far as you can go, then go left to reach a street that allows you to journey on. Enter the restaurant and you are very aware that they have a lot of serving space available, this is a big place, well thought out as to how it is set up. Most restaurants seem to not be planned out for the advantage of the customer, rather they seem to have evolved as their business developed; this place is different. It is as if the owners sat down and evaluated and planned how best to use the space available, and where they wanted to end up, then built the facility to allow their dream to become established. There are a lot of tables, but the place does not seem crowded. There happens to be a lot of 50's and 60's stuff on the walls, but it is all displayed as if the items are valued treasures in a museum setting. First Class all of the way, no clutter, lots of space, and staff who really understand how to deliver first class service.

You walk in, no indication that you should wait to be served, taking a place to seat your Server arrives appropriately, provides menus and fulfills drink needs quickly, yes, this is close to "Diner Heaven". Unlike most of the lower cost restaurants in New England, this place understands that not all coffee drinkers use cream and/or sugar, their coffee is delicious "black".

While waiting for the meal to be delivered you become very aware that the place is very clean, and well put together.

The menu is extensive, lots of choices, mostly traditional, a bit overwhelming, with a printed warning that they will not allow substitutions. So that you understand, they spend a lot of menu space suggesting a variety of meals, when they would be more customer friendly by allowing people to understand the options available, but, this operation obviously believes that by overloading the customer with menu choices they will somehow be able to serve food faster. Perhaps they would have been better served in their menu development if they understood that a good Chef can work very well with a list of ingredients, rather than one of many plates, each with a different name.

The food arrived quickly, but not such that I thought that it was cooked before our order arrived in the kitchen. However, the plate had more food that one person should consume (note that a friend had commented that when he has a breakfast at Mary Ann's he does not eat again that same day), thus my comment to arrive "on empty" and to bring friends so that you can order a few plates to share. My Daughter had the Eggs Benedict and I had the Kitchen Sink Omelet. Each had toast and home fries. The Eggs Benedict had three slices of a ham product, and the Hollandaise Sauce was not made from scratch for the order, perhaps if they added a little lemon juice to their sauce they could better pretend that it was real "Hollandaise Sauce". My omelet had a lot of "stuff" inside, but all of the stuff was chopped/sliced small, so that the flavors were not "large". The home fries were a real potato product, with skin on, but, I am certain that the form in which they were served was the form in which they arrived "on the truck".

So, you get a lot of food, served quickly, by happy and competent servers, the coffee is good, but, the toast demonstrates the situation best, the toast just does not ad to the meal, it if "there" but not "there". I was disappointed as the physical concept was thought out and presented so very well. But the food is not not up to the measure. certainly the business will do well, as most people are not sophisticated enough to get beyond the presentation to evaluate what has been presented. Fortunately the prices are low, for the area, so I did not feel ripped off financially, but I left disappointed, as this place has solved the tough tough stuff, but shirks the easy stuff. They have done the initial stuff, put together a great place, solved the "ultimate diner" concern, and then turned their back on the food portion of the customer experience. Essentially they have solved the diner problem and then have turned their back on the solution and slipped into the bottomless pit of broken diner promises. Damn them, they started out headed in the right direction and did the "stupid" in that they then headed back to the "serve them something and tell them that it is great". If their plate presentations were up to the same level as their physical facility presentation, they would be a amazing. But as they exist, they are an insult to the customer, they spent their money to create a great shell, but then their food product is cheap and does not step up to what the physical facility suggests. ALMOST AS IF THEY FIGURE THAT BY MAKING THE PROMISE THEY DO NOT HAVE TO DELIVER THE GREAT FOOD. ("CAPS" intended)

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MO4975678910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, MA
Level 4 Contributor
41 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Great fifty-ish diner”
Reviewed April 8, 2013

It's not far off the highway that goes from Boston to Manchester and is a jewel of a diner. Food is as good as diners get (which is quite good, actually) and the atmosphere is almost an invitation for some moviemaker to set a scene in it. Even a neon Marilyn Monroe with her skirt blowing upward as in The Seven Year Itch." Service is attentive and friendly and the whole place is charming.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank David71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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