We stay at alot of this chain's hotels. I have to say this is one of the WORST we have stayed at. We were up there for my step father's funeral, and had 3 rooms rented.
Check in was great, very friendly and efficient. Got to the room and had problems with the heat (2) rooms had that issue. Finally got it straight by next day. Our room had the carpet "bunched" up in several spots, where I tripped over it constantly. Bedspread had stains all over it :( :(
We then asked for a wake-up call the day of the services. Of course I was awake way before hand. The wake up call never came. I had watched the clerk enter in the wake up call, so I knew it had been done, but wondered if maybe the wrong room? I go down to the front desk and inform them that I did not receive the wake up call, although I know it had been taken care of. The clerk went over to the machine and said "You got the call". I said no we did not, and there are only my husband and myself in this room. He said "you did get the call and the machine states it was answered and the machine does not lie"! YIKES. Implying I was lying :(. Our phone never did work right, could not receive any incoming calls.
The 3rd room was confirmed non smoking, king. Got non smoking double beds. After a long travel at 10PM was not worth arguing.
Breakfast was not so great, the eggs looked like they had sat there for days :(
WIFI was extremely slow.
I could have really overlooked all of this had it not been for the rudeness of the staff. I wish we had booked elsewhere and given our $ 600+ dollars to a hotel that would have appreciated its guests!
- Official Description (provided by the hotel):
- The Comfort Inn Concord hotel is known for its friendly staff, excellent service, and beautiful Concord accommodations. Centrally located off I-93, this NH hotel is situated near Mount Sunapee, Pats Peak, NHMS & Capital Center for the Arts. Hotel features and amenities include: heated indoor pool, whirlpool, sauna, and business center. Complimentary breakfast is served daily and select dog-friendly rooms are available upon request. All guest rooms come equipped with microwaves and refrigerators. ... more less
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- Also Known As:
- Comfort Inn Concord Hotel Concord
- Concord Comfort Inn