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“Satisfactory”

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Best Western Concord Inn & Suites
Ranked #1 of 8 Hotels in Concord
Certificate of Excellence
Escondido, California
Level 6 Contributor
280 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
“Satisfactory”
Reviewed November 6, 2013

We stayed here for one night on Tuesday evening. There was ample parking. The check in was quick. I asked for a quiet room that faced away from the freeway. Room 219 was given to me, which had two queen beds, plus a microwave and refrigerator. The room was clean, and the bed I slept in was comfortable. This building does have "thin" walls, since you can hear doors shutting outside the room. The gym at this Best Western had a treadmill, stationary bike, and weight lifting machine. In the morning, the shower had hot water with great water pressure. The water flowing from the showerhead felt like a massage! The free breakfast consisted of scrambled eggs and many other items that would fill you up. It was indeed a full breakfast. This property gives the guests a complimentary issue of USA Today in the morning. I got the last one at 9:00 a.m., so make sure you get one before they run out of this newspaper. Upon departure, the checkout was fast. All the staff at this hotel were friendly and professional. I will be staying again at the Best Western Concord Inn & Suites when in this part of New Hampshire.

Room Tip: Make sure you ask for a room that faces away from the highway.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrLorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Mr Lorin,

Thank you for sharing your experience and all the comments about your stay. I am glad you were pleased with your stay and look forward to seeing you again.

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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418 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • French first
  • German first
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English first
Epsom, New Hampshire
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 4, 2013 via mobile

We stay here for 20 nights and could not be happier with our decision to stay at this Best Western. The rooms were clean and the staff amazing. The breakfast hostess Tanna was a jewel!!! We will definitely stay here again when the opportunity arises.

Stayed October 2013, traveled as a couple
Helpful?
Thank Frank E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Dear Frank,

Not all of our guests stay as long as you did, so it is rare that we have the opportunity to build such rapport with one of our guests. It was a pleasure.

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FAIRFIELD
Level 5 Contributor
91 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 3, 2013

This is a very attractive Best Western, a few miles from the center of downtown Concord. Our room was fairly large, with the added bonus of a wet bar that included a microfridge and a second sink. The decor was attractive, the king-size bed was very comfortable, with lots of pillows, and we had an excellent night's sleep because neither the interstate nor the neighbors were noisy. Towels were thicker than at some hotels, and the breakfast was varied and plentiful. We were on an upper floor, which may have kept it quieter.

Room Tip: Upper floors are quieter.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PATRICIA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Hello Patricia,

Thank you for your comments, I am glad you enjoyed your stay. All of our rooms have the wet bar, refrigerator, and microwave... but It sounds like you stayed in one of our Business Plus rooms, which are a bit larger and have the king-sized bed. It is true in most hotels, the higher floors tend to be quieter. When I travel with my children I specifically request the ground floor so that there is no one below us.

Hope to see you again,

leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level 5 Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 3, 2013

Pros :
+Clean
++Very Large room
+Great Price

Cons :
-Staying on the main floor, you hear other guests walking around upstairs, and its very loud when other guests use a shower
-The blankets on the bed are pretty thin
-Faucet is too close to the edge of the sink

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PFDSWolfman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Thank you for your feedback, the pros and the cons. Comments like yours help let us know where we are succeeding and where we need improvement. Now that winter is here we have switched most of our blankets out for thicker comforters. Not much we can do about the faucets at the moment, but I will definitely pass your comment on as we are planning to update our counters in the year to come.

Again, I thank you for sharing your experience. We hope to see you again if you decide to travel to our area.

Leon
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Lockport,, United States
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 28, 2013

We enjoy staying at this hotel. It is clean and comfortable. The rooms are well designed with ample space. The refrigerator and microwave are quite handy. The bed and pillows are fantastic! I always get an excellent night's sleep. We will return to this hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Hi Paula,

Thank you for visiting us again and sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meriden, NH
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 22, 2013

This kind of hotel is a hotel, with a bed, a window and towels. What was extra good this place was the staff actually was warm, cheerful and even knew about the area.
The room I had was on the third floor and while I could see an interstate the noise was OK and while I could hear hallway chatter, no one stayed loud very late. I put this in because the experience could have had a different texture in other circumstances.
That being said, there were real eggs on the complimentary buffet and decaf and regular tea in the room. I got a ton of work done, slept well and didn't have to wait long for the elevator. All those little things added to my cheerfulness about the place.
One downside was the smoke stink in the halls.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinnaah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Dear Dinnaah,

Thank you for sharing your experience and the the feedback about our staff. It is the little things that make the difference, and I am pleased that your stay was "Cheerful". I appreciate your comments about the chatter in the hallway, and you are right that this could have influenced your experience. On a recent trip I had a group of kids slamming doors and playing outside my door early in the morning. It textured my mood quite poorly.

Sincerely,

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
point de Bute, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2013

the hotel location was convient for our use, well presented clean, accomdating to our needs or requests, very friendly staff, beakfast great, high quality bedding- good sleep will use again parking was great, has a pool internet acess

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Manager at Best Western Concord Inn & Suites, responded to this review, December 28, 2013
Hi Bryan,

Thank you for sharing your experience. A good nights sleep is a priority for me as well.

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Concord Inn & Suites

Property: Best Western Concord Inn & Suites
Address: 97 Hall St, Concord, NH 03301-3421
Phone Number:
Location: United States > New Hampshire > Concord
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Concord Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Best Western Concord Hotel Concord
Best Western Concord Inn And Suites
Concord Best Western

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