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“Above expectations”

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Best Western Concord Inn & Suites
Ranked #2 of 8 Hotels in Concord
Certificate of Excellence
Switzerland
Level Contributor
290 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 624 helpful votes
“Above expectations”
Reviewed October 22, 2012

I wasn't sure about booking this place as I have had mixed experiences with Best Western, but it turned out to be a great choice. The room was a good size and everything was in decent shape. There was a bit of noise from the highway, but it didn't bother my sleep once I put the fan on. I do agree with other reviewers that the room seemed a bit dark and could use better lighting, especially in the kitchenette area.
There are tons of restaurants that will deliver to the hotel and they have all the menus in the lobby. Otherwise it is an easy, short drive into downtown Concord. There is also a small lending library in the business center if you want to leave or take a book, which I thought was a great idea.
Overall this was a very pleasant and convenient place to stay. Would definitely stay here again without any qualms.
One note - if you are driving in from I-89, you do not need to get onto I-93 to reach the hotel! You just go the end of the highway and straight over the railroad tracks, hotel is on the right after a few minutes. They should include directions from 89 on their website, as it is a lot easier to just cross over 3A and go up Hall Road instead of getting onto another highway!

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank inkwave17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, October 27, 2012
Thank you for sharing your experience with us! We're glad to hear that you enjoyed your stay and our hotel!
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393 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
  • German first
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English first
Carson, California
Level Contributor
174 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 21, 2012

Best Western Concord Inn & Suites was excellent. Our check-in was friendly and efficient. The room was spacious with 2 queen beds, fridge, microwave, good size bath and convenient parking. . We walked about 15 minutes to the Common Man restaurant for dinner, which was excellent with nice atmosphere. Breakfast was plentiful with many choices to start the day. We would recommend this hotel based on our visit.

Room Tip: Ask for higher floor away from elevator.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank SeniorTraveler65575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, October 27, 2012
Thank you for taking the time to share your experience with us! We're very happy to hear that you enjoyed your stay. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed October 17, 2012

Another lady and I stayed here in late Sept. for three nites. This is a fairly new property and it was in good shape but the room was dark...need better/brighter/more lighting. The breakfast as expected for chain motels. There is a little room next to the elevator where we ate and it was much more peaceful and less chaotic (vacations=escape from chaos for me!). The property is a bit tricky to find but it is simple once you figure it out. The freeway noise precluded sleeping with the window open but that wasn't a problem as neither heat nor AC was needed. Would return and reommend. The staff was very pleasant and helpful.......go down the road to The Common Man for a good meal.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank Khkhnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, October 18, 2012
Thank you for taking the time to share you experience with us! We're glad that you enjoyed your stay. Also, thank you for informing us about the poor lighting in the rooms, we will be looking into that immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
142 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 16, 2012

A great place to use a base for the main sights of New Hampshire and Vermont. Friendly, helpful staff, including the breakfast lady who offered everyone helpful advice for the day's travels. Room was OK although, like all Best Westerns, lighting is only by lamps except for the bathroom- walked into coffee table on arrival in the dark. We found it odd that there was a fridge and a microwave but no cutlery or plates. Some hairs in bed when we checked on arrival. Otherwise, nice place.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LeslieFay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, October 18, 2012
Thank you for sharing your experience with us! We are happy that you enjoyed our property. I also want to thank you for informing us about the lighting in the rooms and about the hair that you found in your bed. Please know that we are looking into those issues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Haven, Connecticut
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 24, 2012

We stayed in Concord over the Memorial Day holiday and were impressed by the hotel. They accomodated our 2 dogs very well (sorry if they barked). The room was big and very modern. It looked like a new hotel. The room had a nice kitchenete counter that was nice to have. The bathroom was big as well. We could see it was a popular hotel with the amount of use the pool was getting. The free breakfast was also a big bonus. My dogs liked the eggs!!!

Room Tip: Rooms on the first floor are best for pets...easier to let them out for walks.
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  • Stayed May 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank DMaldon762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, September 27, 2012
Thank you for taking the time to share your experience with us! We're happy to hear that you and your dogs had a great stay! We hope to see you again if you're ever in the Concord area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks County, Penna.
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 21, 2012 via mobile

This was our favorite place to stay of the 6 motels/hotels we've stayed this week. Every employee we met was very friendly and helpful. Our rooms were immaculate and roomy. Beds were very comfortable. There were two sink areas. Large, flatscreen TV. No fridge in room.

  • Stayed September 2012
    • Value
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    • Cleanliness
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Helpful?
Thank KarenY_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, September 24, 2012
Thank you for taking the time to share your experience with us! We are so happy that you enjoyed your stay and we look forward to seeing you again if you're ever in the Concord NH area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed September 15, 2012

We stayed here for two nights. We got a room on the 1st floor which was convenient although if you are a light sleeper, will be irritating as you could hear everything above you. But I was fine with it. It was very nice to have the microwave and fridge and the TV was very nice as well. The breakfast was very yummy with eggs, sausage patties, toast, muffins, waffles, etc. Freshly baked cookies in the afternoon were a great treat too. The staff was very nice and the location is perfect...close to the malls and Target and only 20 minutes from the Tanger Outlet in Tilton. The pool and hot tub were great after a long day of shopping!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snirpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Director of Sales at Best Western Concord Inn & Suites, responded to this review, September 17, 2012
We appreciate you taking the time to share your experience with us! We are very happy that your stay was an enjoyable one and that the noise from the floor above you did not bother you. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Concord Inn & Suites

Property: Best Western Concord Inn & Suites
Address: 97 Hall St, Concord, NH 03301-3421
Phone Number:
Location: United States > New Hampshire > Concord
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Concord Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Best Western Concord Inn And Suites
Best Western Concord Hotel Concord
Concord Best Western

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