A little while ago, my boyfriend and I stayed here for a night and had a horrible experience. I did not write a review immediately after our stay because frankly, I simply wanted to forget about it. However, we recently stayed at a different B&B and the hospitality of the hosts were so markedly different that I felt compelled to finally submit a review.
To the point, the service was bad. Due to events out of our control, my boyfriend and I arrived late in the evening (i.e. before 10pm). We called ahead to let the owners know, but to our dismay, the owner was indignant, expressing that they'll wait for us because they "don't have a choice." I remember those words verbatim, because I was shocked. Travelers and visitors often do not have control over flight arrival times and don't fully understand driving duration and distances. In addition, there was no curfew indicated when we made our reservation.
We stayed the night because we were exhausted and I had already pre-paid the room in full.
Within the house, there were notes indicating that if you were going to use certain things such as the washing machine or hair dryer, you would need to leave a dollar, a quarter, etc... This was bizarre. Banks are known to nickel and dime their customers, but it was uncomfortable to experience this at a B&B. I do not know if this is a regional practice, but I have never experienced this in any other B&B within or outside of the USA. I would suggest that they simply add another $5 to the room rate rather than nickel and dime their clientele.
To be fair, our room was clean and presentable. However, if you're looking for a place where the owners are accommodating and will go out of their way to make you feel at home which I have grown to value, this is not the place for you.
- Official Description (provided by the hotel):
- Located in beautiful Southern New Hampshire and Historic Candia, the Stephen Clay Homestead Bed and Breakfast opened for business in 2000. My husband, Ed, and I, Theresa, purchased this beautiful historic 200+ year old colonial in order to restore it and open our own B&B. Now with 3 1/2 beautiful acres and surrounded by beautiful gardens, fruit trees, stone walls, and restored with all the modern conveniences and comfort. This quaint B&B has 4 guest bedrooms, 4 working fireplaces, and Central A/C for summer comfort. We host beautiful outdoor summer weddings, small intimate rehearsal dinners or family reunions. Come stay with us if you are traveling the beautiful state of New Hampshire or visiting family in the area. We have 2 state parks close by and only 30 minutes to Hampton beach. We would love to meet you. ... more less
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