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“Going down hill”

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Wendover Nugget Hotel and Casino
Ranked #5 of 5 Hotels in West Wendover
boise, id
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Going down hill”
Reviewed October 18, 2013

We have been coming to Wendover for over 20 years and have stayed at the Nugget several times. After they renovated about 7 or 8 years ago it was a decent 4 star property. But they haven't done anything since and it's going downhill fast. During our 2 night stay Oct. 14 and 15 we found the room very disappointing. There was only 1 lamp on one of the night stands by the bed. Impossible for both people to read. The room wasn't exceptionally dirty but it certainly wasn't clean either. The room was way too warm and even with the thermostat pushed as low as it would go it was still uncomfortable. The biggest disappointment was the tv. There was a nice 42 inch flat screen tv in the room, but the reception was absolutely terrible. The only 2 channels you could watch were Fox and USA and they were very snowy. We reported the problem to the front desk and their response was that because of the mountains that is how it is everywhere in town. When I said it was never like that in the past the girl at the front desk didn't respond. Then she said she had asked her manager about it and he told her there wasn't anything they could do about it. We checked out and moved across the street to Montego Bay where the room was clean, we had 4 lamps in the room and the tv reception was excellent. We won't be going back to the Nugget any time soon.

Room Tip: Stay somewhere else
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  • Stayed October 2013, traveled as a couple
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Helpful?
4 Thank smstelter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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638 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (171)
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Evanston, Wyoming
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2013

I usually don't stay at the nugget. No special reason why, but I get other offers and like to use them so I don't lose them, however the casino is really nice, lots of parking, great location, assistance at machines fairly good and best of all, they have lots of games and you can actually win.This is more important to me as I don't go there to lose. It is all about getting lots of play, building comp dollars and feeling you got a lot of bang for your buck...................

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Kelowna, Canada
Level Contributor
125 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed October 14, 2013

Arrived at the Nuggett at 3pm. There was one person ahead of us to check in and it took 20 minutes to be even greeted. Nobody at the doors, two agents behind the counter and no eye contact etc. By the time I got to the front counter there was a bus load of people now waiting behind me. Cold, unfriendly service. Once we got to our room on the third floor the key didn't work....back down again. Our view was of the roof with high intesity spotlights shinning up against the windows at night, any crack in the curtains would blind you. Beds super soft. Up side is a decent buffet, big screen flat tv.

Room Tip: Got Nothing, sorry.
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  • Stayed October 2013, traveled as a couple
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Helpful?
2 Thank kpattison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2013

I am very pleased with all the accommodations when I stay at the Nugget. The room is clean and secure and it has a easy, secure internet check in. The various places to eat are reasonably priced and tasty. They are also close to the concert hall

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank dan83274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 11, 2013

Cheap price but it was a rundown room, tiny TV, busted hair dryer and NOISY. For a few bucks more could've stayed somewhere better. Front desk people were somewhat disinterested in any real customer service. More like a motel than a hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank scott x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Wendover hotels

Salt Lake City, Utah
1 review
Reviewed September 27, 2013

While visiting the Nugget Hotel we decided to try the craps table for our first time.
The dealer was an awesome help! He offered great tips,and explained as many times as I need why the line is called a line and why i was rolling whatever everyone was screaming at me.
I wish I could remember his name. But he was wonderful. We will go back next week just to play with him again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malinda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ogden, Utah
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 27, 2013

9/27/13 we just left that nasty dinner, we ordered our food. Watched the waiter chat while out food sat. When we got our food we started to eat, my husband saw a fly cooked into his meal. It was so nasty, we told the waiter. They had the cook come out and say sorry...... We ran out of that place.

  • Stayed September 2013, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
7 Thank r m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wendover Nugget Hotel and Casino

Property: Wendover Nugget Hotel and Casino
Address: 101 Wendover Boulevard, West Wendover, NV 89883
Location: United States > Nevada > West Wendover
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in West Wendover
Number of rooms: 500
Official Description (provided by the hotel):
The Wendover Nugget Hotel and Casino is Wendover's finest place to stay and play. Pamper yourself in one of our 500 oversized deluxe rooms, Jacuzzi suites, and luxury suites. Enjoy the hotel's spacious pool and hot tub facility. Other amenities include: Loosest Slots and Video Poker Live Table Games Grand Poker Room Sports Book & Lounge One Club Player's Card Free Shuttle Service- 7 days/wk Gift Shop Banquet Facilities Exclusively at the Nugget: Starbucks Keno Lounge Billiards Bar Martini Bar Cigar Bar Covered Parking Climate Controlled Atrium Arcade ... more   less 
Also Known As:
Wendover Nugget Hotel West Wendover
Wendover Nugget West
Nugget Wendover
Wendover Nugget Hotel And Casino West Wendover, Nevada

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