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“so so” 3 of 5 bubbles
Review of Wendover Nugget Hotel and Casino

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Wendover Nugget Hotel and Casino
Ranked #5 of 5 Hotels in West Wendover
Springville, Utah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“so so”
3 of 5 bubbles Reviewed June 6, 2013

i have stayed a few times at the Nugget and I've had good and bad experiences, bad experience is they send you the monthly coupons for free rooms and when you call to reserve they are always booked even if you call 2 weeks ahead of time, but if you wanna get your cocktails fairly quick this is the place and have good game machines, also sometimes the hotels front desk people some are rude but some are so nice so i had good and bad experiences.

Room Tip: get none smoking rooms
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sandra Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Layton, Utah
Level Contributor
135 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 bubbles Reviewed June 6, 2013

Customer Service is terrible. Very unfriendly. Gave us wrong cards to open our room - had to go back and get new cards. There are very few signs to let you know where to go. Took us 20 minutes to find the pool. They do not have maps to help you.

Worst beds ever. Lumpy, sagging, and very uncomfortable. Comforter was dirty.
Rooms are outdated, dirty, stains on ceiling, stains in tub, dusty.
No water pressure - could barely wash hands. Couldn't even take a shower.
Remote was broken. Soap was harsh.

Jacuzzi was a swamp - literally. It was full of moss and scum. Pool towels are way small. Took 4 towels just to cover the small lounge chairs. Towels were itchy too.

We will never stay here again. We will pay the extra money to stay at Montego Bay across the street which has really nice rooms.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Wendover hotels

West Valley City, Utah, United States
1 review
4 of 5 bubbles Reviewed June 6, 2013

Basic rooms - clean and quiet. Housekeeping staff quick to assist with extras. Not a huge fan of the food at this property, but love the Starbucks on site. Clean casino area for gaming, easy access from rooms to casino, restaurants and parking is better than at other area hotels. Good stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank geminimonki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, Colorado, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

While we were inj Wendover last time we briefly stopped in at the nugget. It had a pleasant atmosphere, polite people, and a good variety of gaming opportunities. We will be visiting Wendover again this weekend and I look forward to spending a little more time at the nugget!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy, Utah, United States
1 review
4 of 5 bubbles Reviewed June 6, 2013

We went down a couple of time on the fun bus and never stayed until this weekend. we had a group going down and and told them we had a big group going down for a softball tournament and so they gave us the group rate. they treated us very nice and friendly and the rooms were nice. When we come back we will stay again in this hotel...

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank April H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
none
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 6, 2013

We have stayed there many times because of the free rooms. (about once a month) But If the other casino would offer the same free rooms we would stay there. The rooms are old and need work and the people at the front desk are not nice, they are hard to talk too and don't care if you have a problem. YOU GET WHAT YOU PAY FOR !!!!!!!!!!!!!!!!!!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed June 5, 2013

Very disappointing stay. We went with a large group and they managed to mess up half of 50 people's reservations. People who ordered jacuzzi rooms didn't get them and vice versa. What's even more shocking, 4 people in our group said they didn't receive their coupon book which was a standard part of the trip. The front desk woman yelled at my friends, accused them of lying, and then got the manager. The manager (who is supposed to remedy the situation immediately and settle everyone down) starts yelling and getting a major attitude also! He refused to help out. OVER 4 COUPON BOOKS! I really have never seen such poor service for a hotel. It didn't happen to me, but I definitely won't be staying here again because of how I saw my friends being treated. Had that been me, it would have ruined my trip.

ROOM
Tacky bedding and curtains. What's worse is the mattress was VISIBLY sunken in on both sides severely and we could tell before we even laid down. It was lumpy, sagging and very uncomfortable. I didn't feel like the comforter was clean. No mini fridge in jacuzzi suite.
The jacuzzi was actually a large tub. The bathroom tub had visible dirt on the bottom.

FOOD
We ate at the buffet for dinner and it was reasonable but by no standards impressive. We ate at the cafe in the morning for breakfast and that was much better.

CASINO
Very, very smokey. A fair amount of games, but again, nothing impressive.

HOTEL
The elevators were sloooooooooow. It was also difficult trying to find our room as the signage was confusing.

Room Tip: Choose another hotel.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Michelle907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wendover Nugget Hotel and Casino

Property: Wendover Nugget Hotel and Casino
Address: 101 Wendover Boulevard, West Wendover, NV 89883
Location: United States > Nevada > West Wendover
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in West Wendover
Number of rooms: 500
Official Description (provided by the hotel):
The Wendover Nugget Hotel and Casino is Wendover's finest place to stay and play. Pamper yourself in one of our 500 oversized deluxe rooms, Jacuzzi suites, and luxury suites. Enjoy the hotel's spacious pool and hot tub facility. Other amenities include: Loosest Slots and Video Poker Live Table Games Grand Poker Room Sports Book & Lounge One Club Player's Card Free Shuttle Service- 7 days/wk Gift Shop Banquet Facilities Exclusively at the Nugget: Starbucks Keno Lounge Billiards Bar Martini Bar Cigar Bar Covered Parking Climate Controlled Atrium Arcade ... more   less 
Also Known As:
Wendover Nugget Hotel West Wendover
Wendover Nugget West
Nugget Wendover
Wendover Nugget Hotel And Casino West Wendover, Nevada

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