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“Freezing filthy abomination!!!” 1 of 5 bubbles
Review of Wendover Nugget Hotel and Casino

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Wendover Nugget Hotel and Casino
Ranked #5 of 5 Hotels in West Wendover
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Freezing filthy abomination!!!”
1 of 5 bubbles Reviewed January 22, 2013

Checked in, the beds are covered with booty from previous guests. Called for a light bulb for the lamp and discovered only one socket worked. No heat!! It got to -10 and there was no heat! We slept with our coats on under the covers. There wad also no hot water. They said their pipes froze but they don't have hot water during the summer either. I like the casino games but the hotel end is a complete dump. Old beds that are more like hammocks and pillows that are more like lumpy sacks of potatos. They have minimum staff that are irritable from irritable patrons. They actually blame you for being to snobby for expecting hot water or heat. The sheets had not been changed, there was hair and some weird plastic parts from a new clothing tag and they smelled musky. The hotel across the street is a million times better. It's worth the extra 10-20 dollars for a room with heat, hot wAter, and bedding that doesn't smell like a teenage boys bedroom. They have scaled their service down to save money even though the casino is always hopping with players. Oh, the hotel across the street also has 3 clean working hot tubs and a full gym plus every room has a minimum size 47 inch flat screen tv. We told the hotel across the street what happened with our previous night and they let us checking early at 11 am In closing, I will say this is my first time writing a review for anything ever. I was very disgusted with the attitude of the nugget. Even after saying I was going to write this review the manager said he would just write his own review about how great it is P.S. The food in their restaurants is the worst processed garbage you've ever had. Like air plane food but even cheaper. The one positive thing I can say is that they have a Starbucks coffee shop

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Coupletravelingfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, General Manager at Wendover Nugget Hotel and Casino, responded to this review, February 7, 2013
Hello Coupletravelingfar,

We are so sorry to hear about your unfortunate encounter at our hotel. We appreciate the honesty and we will work harder to provide better services and accommodation. We will make sure to give you a better experience the next time you stop by.


Sincerely,
Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Central Point, Oregon, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed January 14, 2013

I got the spa suite for a little under $60! The room was very nice with just a couple issues. The door opening into the courtyard had a very hokey locking mechanism. It didn't seem very secure but there was little to no traffic outside of it so I didn't worry too much. Also there was a burn on the carpet about the size of a golfball. I can't complain for the price and wouldn't hesitate to stay again but it won't be confused with luxery accomodations.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Luke E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacey, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

The Staff at the Nugget was very friendly and courteous ! The casino was very fun and the Buffet was great. Next time I stay in wendover it will be at the Nugget. They also have a Starbucks for that morning fix. The beds were very comfortable and the rooms quiet !!

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, General Manager at Wendover Nugget Hotel and Casino, responded to this review, February 7, 2013
Hello ehamson123,

We are glad to know that you had a comfortable and fun stay at the Nugget. We always hope to bring better service all the time. Thank you for choosing The Nugget.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
salt lake
1 review
4 of 5 bubbles Reviewed December 26, 2012

good value stay two or three times a year will stay again would be nice if had coffie in room
starbucks in hotel casino allways fun play the slots usually have good luck....good food clean rooms

thanks

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bob m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, General Manager at Wendover Nugget Hotel and Casino, responded to this review, January 5, 2013
Hi Bob,

Great to hear that you had a great time. Will take note of the coffee in room. See you on your next visit. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
surey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 17, 2012

I will never stay at this filthy hotel again. Its a rundown filthy poorly run property, The health department should shut it down. Two of us in a room and only one face cloth, when called the front desk to ask for another, we were told only one per room. Room was dirty, hotel was dirty. do yourself a favor, stay somewhere else.

Room Tip: get another hotel
See more room tips
  • Stayed October 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank mel333678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Wendover hotels

New Plymouth, Idaho
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 11, 2012

I've stayed several times in the Wendover area, after staying at each of the larger hotels I believe the Nugget is the best value. I have always been pleased with the customer service at the Nugget, which is not something I can say at the other resorts in the area. I also enjoy the Starbucks as well as the buffet.

Room Tip: Ask for the newly remodeled rooms, they are very pretty.
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coupeville, Washington
1 review
5 of 5 bubbles Reviewed December 9, 2012

I've not stayed in the hotel, but do find the casino relaxing and comfortable. There are some slot machines not found in the other local casinos and the keno lounge is a definite plus. The 24 hours restaurant has the best breakfasts in town.

  • Stayed February 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jack Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wendover Nugget Hotel and Casino

Property: Wendover Nugget Hotel and Casino
Address: 101 Wendover Boulevard, West Wendover, NV 89883
Location: United States > Nevada > West Wendover
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in West Wendover
Number of rooms: 500
Official Description (provided by the hotel):
The Wendover Nugget Hotel and Casino is Wendover's finest place to stay and play. Pamper yourself in one of our 500 oversized deluxe rooms, Jacuzzi suites, and luxury suites. Enjoy the hotel's spacious pool and hot tub facility. Other amenities include: Loosest Slots and Video Poker Live Table Games Grand Poker Room Sports Book & Lounge One Club Player's Card Free Shuttle Service- 7 days/wk Gift Shop Banquet Facilities Exclusively at the Nugget: Starbucks Keno Lounge Billiards Bar Martini Bar Cigar Bar Covered Parking Climate Controlled Atrium Arcade ... more   less 
Also Known As:
Wendover Nugget Hotel West Wendover
Wendover Nugget West
Nugget Wendover
Wendover Nugget Hotel And Casino West Wendover, Nevada

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