We have been good monthly customers for the past 10 years, in the past several years we have started to visit other locations for getaways. The reason is that you're customer rewards have been trending downward. Examples are being assigned specific days to come out and get your birthday gift dollars, having the promotional offers only include one weekend night, (we work during the week as we are not retired). We used to get monthly promotional monies for both of us and now it's just once in a while and then only one of us gets it. We are flooded with promotional offers from you and we find ourselves going to Mesquite and Las Vegas because their offers are much more accomidating to our needs. The 2 promotion employees Doug & Rick are why we still come to your hotel.
- Also Known As:
- Rainbow Hotel West Wendover
- Rainbow Casino Wendover
- Rainbow West Wendover
- Rainbow Casino Hotel West Wendover, Nevada