We checked into this hotel at 11pm ( 1am our home time) after flying for 5 hours and we were completely exhausted. After changing into our pajamas and getting ready for bed we pulled back our bedding to reveal a very disgusting bed. The three pillowcases all had hair on them, and the sheets also had hair on them, and not just head hair! We were mortified! We called the front desk and asked for clean sheets and pillowcases. The front desk attendant told us he couldn't do anything for us because he was the only emoloyee there and couldn't leave the front desk. My husband offered to go down to the front desk to get the clean linens. He returned to our room empty handed. They didn't have any clean pillow cases. How could a hotel not have extra pillow cases??? Anyway, our options were to sleep on the dirty sheets or change rooms. We opted to change rooms. By this time it was midnight and we had to change out of our pajamas and pack up our things to change rooms. We were put right by the ice machine in a room that faced I-80. And did I mention it was bike weekend? All we heard the entire night were Harley motorcyles and noisy traffic from I-80. All I can say it was a less than desirable stay. I wouldn't stay at this hotel again if it were free! The only reason we booked a room there in the first place is because it was the only hotel less than $300 on this particular Saturday night close to the Reno airport. Next time I would definitely pay $500 to stay at a clean hotel off the interstate!
- Official Description (provided by the hotel):
- Nicely appointed hotel in Sparks, NV offers quality amenities and a central location to Reno & Sparks attractions. Stay with us at the newly renovated Holiday Inn Reno - Sparks, located off I-80 in the Reno - Sparks region. Our hotel is less than four miles from Reno-Tahoe International Airport (RNO) and provides a free airport and local area shuttle for your convenience. Families seeking lodging in Reno, NV will love staying at our hotel. Reno,NV is a wonderland of exciting activities, all within close proximity of our Sparks hotel. Nearby attractions include world-famous casinos, Legends at the Sparks Marina, IMAX Galaxy Theater, National Bowling Stadium, University of Nevada, Reno, Nevada Museum of Art, Reno Livestock & Events Center and Wild Island Adventure Park. Also nearby are the numerous outdoor adventures of Lake Tahoe, which include world-class skiing, boating, hiking, biking and golfing. Corporate travelers can feel at home as they enjoy our choice Reno accommodations. Situated within sight of the Sierra Nevada Mountains and downtown Reno, our hotel offers easy access to many local businesses and industries. In addition, we provide a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While lodging at our Reno - Sparks hotel, you can enjoy the seasonal, heated, outdoor pool, 24-hour fitness center and a full-service restaurant and bar where Kids Eat Free. ... more less
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- Also Known As:
- Holiday Inn Reno-Sparks Hotel Sparks