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“Clean, Convenient, great staff” 4 of 5 stars
Review of Residence Inn Reno

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Residence Inn Reno
Ranked #20 of 64 Hotels in Reno
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Clean, Convenient, great staff”
4 of 5 stars Reviewed October 11, 2013

Evan at the front desk was awesome. He was pleasant and he spent the time to give us recommendations on where we should go. We had planned to go downtown, but he mentioned the Peppermill had everything we needed and would be a cheaper taxi fare. The Peppermill was about a $20 taxi ride and had Food, drinks, gambling, and a night club with Dancing into the wee hours. Everything we needed in one place. Breakfast was very good and I was impressed that they continued to bring out fresh food right up until breakfast time ended. It would have been nice to stay downtown Reno, but this was a great alternate and probably gave us a better night sleep.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karebear123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    62
    76
    17
    10
    7
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Redwood City, California
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 17, 2013

Located in an "industrial/office" area, the area is pretty quiet with not too many dining options immediately around it.

We stayed at the hotel during memorial weekend so it was really crowded at breakfast. The hotel staff were nice and helpful.

The hotel has a small outdoor pool, basketball court and small gym - all pretty decent.

I had a comfortable stay at this hotel.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Travelnow2011db
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Del Mar, California
Level Contributor
571 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
2 of 5 stars Reviewed August 11, 2013

I stay at a lot of Residence Inn's because they always deliver a consistent product nationwide. This one however missed on a couple of levels. I have never stayed at a Residence Inn that had a noisy air conditioner in the room. This one had one of the noisiest a/c units I have ever encountered at a Residence inn. It was so noisy we had to turn it off at night because there was no way we would be able to sleep. I saw a T/A review that said they were renovating the hotel, I sure hope our room wasn't one of them that had been renovated, because it needed some major help. The breakfast was ok, nothing special, just adequate. All in all not quite up to the standard Residence Inn, I wanted to give it a better review, but just couldn't and I wouldn't stay here again.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, California
2 reviews
5 of 5 stars Reviewed July 27, 2013

Friendly and accomodating staff members who were refreshingly polite. As a guest there for medical reasons, I'm certain that I chose the best place possible to stay. Ethan, Jared, Gricelda, Meaghan, Aaron, Carlos and Lucina were outstandingly hospitable. I will stay there again when I return to Reno.

Room Tip: Even room #s in the B building face north and avoid morning sun piercing through. The 2 bedroom suit...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sherry985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
271 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 26, 2013

I had to switch accommodations during a working trip and left an apartment complex to stay here. I was pleasantly surprised by the room and staff! The rooms have a new economy based light and HVAC system. You have to put your room card in a slot to activate the HVAC which is maintained at an "ECONOMY" mode when you're gone BUT it saves energy AND keeps room about right temperature anyways.

This place is for extended stays so there is a LARGE refrigerator / freezer, microwave, dishwasher, coffee maker and such which are ALL good quality AND silverware / dishes are provided too. Even so, there is HOT breakfast every AM (eggs, waffles, sausage) along with cold cereal, toast, yogurt and fruit to go. Monday, Tuesday, Wednesday nights (6pm to 7:30PM) there is a "Happy Hour" with hot food including beer and wine! Menu is placed on your fridge. This week we had Tacos with Nachos, Cold Cuts for the "Managers Toast" and Hamburgers with Baked Beans. All were better than expected and there was PLENTY to eat. Soda and juice available for the kids.

Wireless Internet for each room is free. Pool and whirlpool are clean. Pets are welcome but I heard no barking dogs @ night yet! Staff is VERY PROFESSIONAL. Maid staff keep my room spotless. Granny Smith apples @ front desk all the time. Coffee (strong) available in the lounge 24/7. Rates appear good but my company is paying so I have to confess to the cost. However, I think it is worth the price.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed July 25, 2013

As the other reviews note, the staff here is excellent. Special recognition to Evan, who checked us in. I had a slight twist to my reservation and he was very accomodating to my change request. The rooms are very roomy with ample desk space, a comfy sofa and very comfy bed. Housekeeping did a wonderful job, the grounds were nice and the socials were excellent. I have to agree with the previous comment about the air conditioner and also noted that the ceiling by the vent had a black soot. Not sure if the filter needed changing. Other than than, we really enjoyed it. The social area with fire pit was also a very nice touch. There are fresh apples at the check-in desk and also the fitness room. A nice touch for the health concious. The location is convenient to Lake Tahoe, Pyramid Lake, Downtown Reno, and South Yuba State Park. There are tons of shopping and dining choices in every direction.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Winter1075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holladay, Utah
Level Contributor
342 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed July 21, 2013

The air conditioning unit in our room was right at the foot of our bed. When it came on, it made so much noise that it was impossible to hear the TV - except by turning the sound up extraordinary high. Then, when the A/C stopped, the sound was blasting! It was a very warm night so the unit went on and off several times in the night - never failing to wake us up. Never had a bad experience at a Marriott before, but this was really a bit of bad engineering.

Room Tip: Stay away from 126!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ioannisutah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Reno

Property: Residence Inn Reno
Address: 9845 Gateway Dr, Reno, NV 89521-8995
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Reno 3*
Number of rooms: 120
Official Description (provided by the hotel):
Feel at home at Residence Inn Reno, conveniently located in the Biggest Little City in the World. Our extended-stay accommodations are situated near the Reno-Tahoe Airport, Sparks Convention Center and the University of Nevada, Reno. Take highway 395 and arrive in Downtown Reno in 20 minutes or Lake Tahoe in 40 minutes. Whatever your Reno vacation plans may be, enjoy a complimentary hot breakfast buffet in the mornings, and on select evenings enjoy free light fare and beverages during The Residence Inn Mix™. Unwind in spacious suites featuring complimentary high-speed wireless Internet, fully equipped kitchens, comfortable bedding and flat-panel TVs with premium cable channels. You can also stay active with our on-site swimming pool, signature SportCourt and state-of-the-art fitness center. Bring along your furry friend and make sure to grab to-go snacks and refreshments at The Market in our lobby before heading out on an adventure. Refresh your travel routine with a stay at our Reno, NV hotel! ... more   less 
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn

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