We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel...but no Wifi??”
Review of Residence Inn Reno

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Residence Inn Reno
Ranked #21 of 64 Hotels in Reno
Certificate of Excellence
Reviewed December 5, 2011

I stayed there for about a month in September. The service was great and all the employees were extremly friendly. The hotel is in a safe area, but is a good distance from the top destinations in town. The lack of wifi in the hotel rooms is a huge turn off for me. It makes ipads/galaxies pretty useless.

Room Tip: BYOWR (Bring your own wireless router)
  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank rmcdonald41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (189)
There are newer reviews for Residence Inn Reno
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

149 - 155 of 189 reviews

Reviewed November 9, 2011

Young lady at desk was extremely nice and helpful. Have stayed at many residence inn's and have been great. This room was not exciting. We looked out the window at a wall, room was clean but not marriott clean. Not that many people staying, but it seemed they stuck us all in one block of the hotel. Breakfast was ok, but the funny part was the older lady doing breakfast, you couldn't get a grin out of her if your life depended on it. She was very cold and even raised her voice at people when they didn't run over to get there waffle when the buzzer went off. I normally stay in the casino area, but wanted to try this out. I will go back to the casino's.

  • Stayed: November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tlcroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2011

Located just off the highway close to the airport. Front desk staff were very helpful and we were able to check in early from our east coast flight. Nice happy hour events on most days. Rooms were very spacious as with most Residence Inns. Nice self-serve breakfasts. Try not to get a room facing the rear of the property, the highway noise is a little disturbing especially if you are still trying to adapt to Pacific time from East Coast time.

Room Tip: Avoid rooms that face the rear of the property - highway noise.
  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AlexandriaGrandDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2011

I bid on Priceline and this was the place I got by selecting both Reno and Reno South area. Good deal. It was a busy weekend in Reno and my favorite casino was booked. Other casinos' rooms were overpriced. This hotel is about 5 miles south of the airport. It is about a 10 minute drive south of the Eldorado Casino area. It is a few miles south of Atlantis and Peppermill off South Virginia St. Front desk older gentleman named Daniel was extremely pleasant and accomodating. The room was a studio. Ice maker in freezer makes noise through the night, but didn't bother me as I sleep with earplugs. Also, as you probably know, you can set it to not make ice. Room was quiet outside of the noise that most refrigerators make. Definitely felt safe here. Easy parking. The breakfast was satisfying, but certainly don't expect a breakfast buffet similar to one you would pay for at a casino. They have both ceramic and styrofoam plates and plastic forks and spoons. Sure wish they would replace the styrofoam with paper products. Room would have made for a nice studio apartment. I myself would have preferred staying at a reputable casino hotel in the heart of the action. Therefore, I should have only selected Reno (area #1), not Reno South (area #2) when I bid on Priceline. I

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank integrity8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2011

I stayed here the night before my early flight the next morning. It is a typical Residence Inn by Marriott. The front desk staff was very friendly. Property is clean. Free, on-property parking. The airport is maybe 10 minutes away, and there is a gas station by the hotel to fill up that rental car. It is right off the highway, which makes it easy, too.

  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Thank jkb1516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

I've stayed at this Residence Inn on three different occasions, for business and pleasure. The rooms are clean and smell fresh. They serve a good quality, all you can eat breakfast that is included in the price of the room. The clerks are warm and friendly. The clerks are also very helpful about providing information of the sites to see in Reno area.They also provide free shuttle service to and from the airport.

  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
1  Thank rlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2011

We stayed here on a free night stay from our Credit Card. The amenities were nice, 1 bedroom suite, room 319. No real noise to speak of, the room was fully functional and comfortable. The free breakfast was top notch as usual for the Marriott chains. Lastly,the service was impeccable.

I went down to ask for a blanket at the front desk, by the time i got back to the room, my wife asked me why someone else brought a blanket back. The desk told me it would take a while (10 mins, is nothing), it didn't, that's what I call service!

Room Tip: A high floor courtyard room provided excellent sleeping arrangements.
  • Stayed: September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank LarBearSSF-CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Reno hotels
0.8 mi away
Staybridge Suites Reno Nevada
2.3 mi away
Homewood Suites by Hilton Reno
0.9 mi away
Hampton Inn & Suites Reno
Show Prices
Show Prices
Show Prices
0.2 mi away
Hilton Garden Inn Reno
2.1 mi away
Courtyard by Marriott Reno
5.2 mi away
Holiday Inn Express Hotel & Suites Reno
Show Prices
Show Prices
Show Prices

Been to Residence Inn Reno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Reno

Address: 9845 Gateway Drive, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Reno
Price Range: $180 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Reno 3*
Number of rooms: 120
Official Description (provided by the hotel):
Feel at home at Residence Inn Reno, conveniently located in the Biggest Little City in the World. Our extended-stay accommodations are situated near the Reno-Tahoe Airport, Sparks Convention Center and the University of Nevada, Reno. Take highway 395 and arrive in Downtown Reno in 20 minutes or Lake Tahoe in 40 minutes. Whatever your Reno vacation plans, enjoy a complimentary hot breakfast buffet in the mornings, and on select evenings enjoy free light fare and beverages during The Residence Inn Mix™. Unwind in spacious suites featuring complimentary high-speed wireless Internet, fully equipped kitchens, comfortable bedding and flat-panel TVs with premium cable. You can also stay active with our on-site swimming pool, signature Sport Court® and state-of-the-art fitness center. Bring along your furry friend and make sure to grab to-go snacks and refreshments at The Market in our lobby before heading out on an adventure. Refresh your travel routine with a stay at our Reno, Nevada hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Marriott, Travelocity, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire and HotelQuickly so you can book your Residence Inn Reno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing